HR or Marketing?Claim Your Free Employer Account
Telerx Company Culture
Telerx Culture
This score is derived from employee ratings & reviews2.9/5
Telerx's Overall Culture is rated C-
Top Rated Culture Dimensions
Gender
B+Environment
BMeetings
C+Perks & Benefits
C+Compensation
CTelerx CEO
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Linda Schellenger
65 /100
See More
Diversity at Telerx
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Telerx
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Women at Telerx have rated Retention, Happiness, and Compensation as the highest categories they have scored
Telerx eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-9
Telerx employees are -9% more likely to recommend Telerx as a great place to work
| 36% | Promoters |
|---|---|
| 19% | Passives |
| 45% | Detractors |
Working at Telerx
Working at Telerx is rated below average by 13 employees, across various culture dimensions. Telerx employees rate Environment highest among all categories, and think that Professional Development and Office Culture have the most room for improvement, putting Telerx’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Wilmington, DE. See below in detail how working at Telerx was rated by employees.
Overall Company Culture at Telerx
C-
Overall Company Culture at Telerx is rated C-
Last updated months ago
Bottom
30%
Telerx ranks in the Bottom 30% of other companies on Comparably with 1-10 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTelerx Employee Reviews
Out of 29 Telerx employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Telerx improve their work culture.
| Positive Reviews | 92% |
|---|---|
| Constructive Feedback | 8% |
Positive Reviews From Telerx Employees
- What did you like most about the interview process?Professional, inviting, conversational, informative, positive.
- What makes you most happy at work?The leadership and my coworkers.
- What is most positive about the culture and environment at your company?The entire staff from the executive branch to the agents.
Constructive Feedback From Telerx Employees
- What do your coworkers need to improve and how could you work together better?Work is work and shouldn't have to be like high school with all the gossip.
- Why do you feel undervalued and what would make you feel better about your compensation?need to evaluate compensation per area.
Telerx Company Information
Telerx Company Overview
Telerx is an industry-leading business process outsourcer specializing in the multi-channel engagement of consumers.
| Headquarter | 2200 Renaissance Blvd, Suite #370 King Of Prussia, PA 19406 United States of America |
|---|---|
| Website | www.telerx.com |
| Founding Date | 1980 |
| Tel | 215-347-5700 |
| Company Status | Private |
Telerx Competitors
Telerx competitors include IntouchCX. Telerx ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Telerx compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Telerx Employees
13 employees at Telerx have reviewed Telerx across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 13 Telerx employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Telerx are generally satisfied with their total compensation at Telerx, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Telerx are generally satisfied with their team. 13 Participants grade the quality of their coworkers a C. The majority believe the meetings at Telerx are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Telerx believe the environment at Telerx is positive. Most Participants believe the pace of work at Telerx is comfortably fast. About 100% of the employees at Telerx work 8 hours or less.
Overall, the employees at Telerx are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Telerx - Employee Onboarding
The prevailing opinion from Comparably users in Wilmington, DE about their company is that it was very prepared on their first day. Wilmington, DE employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Telerx KPIs and OKRs
At this moment no Telerx employees have provided insight into whether or not they clearly understand Telerx's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Telerx CEO & Leadership
Telerx CEO - Linda Schellenger
65 /100
Linda’s approval rate is lower compared to CEOs at similar sized companies, putting Linda in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to CEOs of all other companies in Wilmington, DE. Linda Schellenger’s employees rank Telerx in the Top 30% for Environment, in the Top 50% for Meetings, and in the Top 50% for Perks And Benefits. When compared to Telerx’s competitors, Linda Schellenger ranks below IntouchCX CEO Mitul Kotecha and Shane Kozlowich.
Telerx Leadership
The Telerx Executive Team is rated a “D” and led by CEO Linda Schellenger, Senior Vice President Barbara Elwell, and Senior Vice President of Sales Paul Howard
Linda Schellenger CEO / President
Linda Schellenger serves as the CEO / President of Telerx.
Barbara Elwell Senior Vice President
Barbara Elwell serves as the Senior Vice President of Telerx.
Paul Howard Senior Vice President of Sales
Paul Howard serves as the Senior Vice President of Sales of Telerx.
Diana Helfinstine VP Operations
Diana Helfinstine serves as the VP Operations of Telerx.
Loralee Hare VP Sales & Marketing
Loralee Hare serves as the VP Sales & Marketing of Telerx.
Dale Conwell Vice President
Dale Conwell serves as the Vice President of Telerx. Dale started at Telerx in June of 1997. Dale currently resides in... read more
Telerx Abel EVP
Telerx Abel serves as the EVP of Telerx. Telerx currently resides in the Greater Philadelphia Area.
Norman Bresemann SVP
Norman Bresemann serves as the SVP of Telerx. Norman currently resides in the Greater Philadelphia Area.
Paula Applebach SVP of Human Resources
Paula Applebach serves as the SVP of Human Resources of Telerx. Paula currently resides in the Allentown, Pennsylvania... read more
Diversity & Inclusion at Telerx
The Diversity score provides insights into how diverse employees feel and rate their work experience at Telerx across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Telerx Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Work From Home Policy
Telerx PTO
Telerx's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is Telerx's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Telerx's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Telerx Careers
Telerx Jobs
No Recent Jobs found for Telerx on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Telerx applied for 2 H1B visas.
Work Permit Application Outcome
2
Total Applied
H1B Applications Outcome
- 0% Granted ( out of 2)
- 0% Denied ( out of 2)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
- 100% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 2)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Telerx Know You Want To Work There
Overview of Candidates Interested in Telerx on Comparably
Candidates By Department
All Industries | 83% | |
|---|---|---|
Design | 17% |
Candidates By Location
Philadelphia | 33% | |
|---|---|---|
Horsham | 17% | |
Lehighton | 17% | |
Westville | 17% | |
Langhorne | 17% |
Frequently Asked Questions regarding Telerx
What is Telerx address?
Telerx location is at 2200 Renaissance Blvd, Suite #370
Who is the CEO of Telerx?
Telerx CEO is Linda Schellenger, their score by employees is 65
What is Telerx eNPS?
The eNPS for Telerx is -9
Who are Telerx competitors?
Telerx main competitors are IntouchCX
What are the benefits at Telerx?
Telerx perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Tuition Reimbursement & Work From Home Policy
×