IntouchCX Claimed Company

EMPLOYEE PARTICIPANTS: 460

TOTAL RATINGS: 6568

Telerx Claimed Company

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 183

IntouchCX vs Telerx

Compare IntouchCX versus Telerx for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 460 employees and customers of IntouchCX and 13 employees and customers of Telerx.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

Telerx

Telerx's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Telerx.

4.3/5

Product Quality

5/5

4.1/5

Pricing

5/5

4.2/5

Customer Service

5/5

NPS Score

67%	Promoters
5%	Passive
28%	Detractors

100

NPS Score

100%	Promoters
0%	Passive
0%	Detractors

Net Promoter Score
Winner by 61

See how IntouchCX compares to its competitors

Working at IntouchCX vs Working at Telerx

79 / 100

CEO Rating
Winner by 14%

Linda Schellenger

65 / 100

CEO Rating

IntouchCX

IntouchCX doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Telerx

Employees at Telerx rate their CEO, Linda Schellenger, 65/100. This score is 14% lower than the scores of IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich.

CEO Score 79

CEO Score

CEO Score 65

Overall Culture 82

Overall Culture

Overall Culture 64

eNPS

-9

Gender Score 84

Gender Score

Gender Score 79

Diversity Score 86

Diversity Score

Diversity Score N/A

Perk And Benefits 76

Perk And Benefits

Perk And Benefits 72

Professional Dev. 89

Professional Dev.

Professional Dev. 42

Overall Culture at IntouchCX vs Telerx

/ 100

IntouchCX

Employees at IntouchCX rate their Overall Culture a 82/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 18%

/ 100

Telerx

Employees at Telerx rate their Overall Culture a /100.

IntouchCX82
Telerx

Employee Net Promoter Score at IntouchCX vs Telerx

eNPS

IntouchCX

226 Promoters 60%

53 Passives 14%

97 Detractors 26%

Employee Net Promoter Score
Winner by 43%

-9

eNPS

Telerx

4 Promoters 36%

2 Passives 19%

5 Detractors 45%

IntouchCX35
Telerx

Gender Score at IntouchCX vs Telerx

/ 100

IntouchCX

Employees at IntouchCX rate their Gender Score a 84/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

/ 100

Telerx

Employees at Telerx rate their Gender Score a /100.

IntouchCX84
Telerx

Diversity Score at IntouchCX vs Telerx

/ 100

IntouchCX

Employees at IntouchCX rate their Diversity Score a 86/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Telerx

Telerx doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

IntouchCX86

Perk and Benefits Score at IntouchCX vs Telerx

/ 100

IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a 76/100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

/ 100

Telerx

Employees at Telerx rate their Perk and Benefits Score a /100.

IntouchCX76
Telerx

Professional Development Score at IntouchCX vs Telerx

/ 100

IntouchCX

Employees at IntouchCX rate their Professional Development Score a 89/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 47%

/ 100

Telerx

Employees at Telerx rate their Professional Development Score a /100.

IntouchCX89
Telerx

Leadership Culture Ratings vs Telerx

IntouchCX

85 / 100

Leadership Culture Ratings vs Telerx
Winner by 26%

Telerx

59 / 100

IntouchCX rates % higher than Telerx on Leadership Culture Ratings vs Telerx Ratings based on looking at 1517 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "What do you like best about the leadership team?".

IntouchCX85
Telerx

Compensation Culture Ratings vs Telerx

IntouchCX

76 / 100

Compensation Culture Ratings vs Telerx
Winner by 9%

Telerx

67 / 100

IntouchCX rates % higher than Telerx on Compensation Culture Ratings vs Telerx Ratings based on looking at 873 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

IntouchCX76
Telerx

Team Culture Ratings vs Telerx

IntouchCX

85 / 100

Team Culture Ratings vs Telerx
Winner by 14%

Telerx

71 / 100

IntouchCX rates % higher than Telerx on Team Culture Ratings vs Telerx Ratings based on looking at 747 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

IntouchCX85
Telerx

Environment Culture Ratings vs Telerx

IntouchCX

79 / 100

Environment Culture Ratings vs Telerx
Winner by 4%

Telerx

75 / 100

IntouchCX rates % higher than Telerx on Environment Culture Ratings vs Telerx Ratings based on looking at 851 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

IntouchCX79
Telerx

Sentiment Culture Ratings vs Telerx

IntouchCX

80 / 100

Sentiment Culture Ratings vs Telerx
Winner by 14%

Telerx

66 / 100

IntouchCX rates % higher than Telerx on Sentiment Culture Ratings vs Telerx Ratings based on looking at 891 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

IntouchCX80
Telerx