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TextNow Company Culture
TextNow Culture
This score is derived from employee ratings & reviews4.3/5
TextNow's Overall Culture is rated A-
Top Rated Culture Dimensions
Diversity
A+Meetings
A+Team
A+Compensation
APerks & Benefits
ATextNow CEO
Bottom 30%Bottom 30% of Similar Size Companies
Derek Ting
63 /100
See More
Diversity at TextNow
Top 5%Top 5% of Similar Size Companies
A+
Diverse employees at TextNow have rated Compensation, Perks And Benefits, and Team as the highest categories they have scored
Women at TextNow
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTextNow eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies
Recommend to a Friend?
-11
TextNow employees are -11% more likely to recommend TextNow as a great place to work
| 41% | Promoters |
|---|---|
| 7% | Passives |
| 52% | Detractors |
Working at TextNow
Working at TextNow is rated highly by 32 employees, across various culture dimensions. TextNow employees are most satisfied about Meetings, Team, and Compensation categories, putting TextNow’s culture in the Top 15% compared to similar sized companies on Comparably. See below in detail how working at TextNow was rated by employees.
Overall Company Culture at TextNow
A-
Overall Company Culture at TextNow is rated A-
Last updated 8 days ago
Top
15%
TextNow ranks in the Top 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTextNow Employee Reviews
Out of 50 TextNow employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping TextNow improve their work culture.
| Positive Reviews | 95% |
|---|---|
| Constructive Feedback | 5% |
Positive Reviews From TextNow Employees
- What did you like most about the interview process?Recruitment team was extremely responsive. I finished all my interviews within a weeks time allowing me time to decide between multiple options.
- What makes you most happy at work?Opportunities to work on cool stuff and have my opinion valued.
- What is most positive about the culture and environment at your company?Overall feeling at the company that everyone is on the same team and will help each other out.
Constructive Feedback From TextNow Employees
- What does the leadership team need to get better at?The leadership team must prioritize employee support, enhance communication, set a clear vision, invest in development, and enforce accountability to foster organizational success and employee satisfaction.
TextNow Company Information
TextNow Company Overview
TextNow is the only app that offers free nationwide cellular service supported by ads.
TextNow was founded in 2009 and its current CEO is Derek Ting. Since its inception 17 years ago, TextNow has grown to 264 employees.
TextNow Mission, Vision & Values
TextNow Mission Statement
We believe communication belongs to everyone. Our mission is to democratize phone service by breaking down the barriers to communication and freeing the flow of conversation for people everywhere.
TextNow Vision Statement
TextNow is evolving the way the world connects and that’s because we’re made up of people with curious minds who bring an optimistic yet critical lens into the work we do. We’re the largest provider of free phone service in the nation, and we’re just getting started. Join TextNow and break down barriers to communication with us.
TextNow Values
- No Brilliant Jerks
- People First
- Give A Damn
- Challenge Accepted
| Website | www.textnow.com |
|---|---|
| Founding Date | 2009 |
| Tel | (226)476-1578 |
| Company Status | Private |
| Jobs | careers.textnow.com/careers |
| Social Sites | |
| Headquarters | |
| Waterloo HQ | 420 Wes Graham Way Waterloo N2L 0A7 Canada |
| San Francisco HQ | 1 Sutter St San Francisco, CA 94104 United States of America |
TextNow Competitors
TextNow competitors include WhatsApp Inc. and 2600Hz. TextNow ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how TextNow compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Overpaying for phone service is a nightmare. Phone Smarter with TextNow.
Derek (CEO) talks about how TextNow is bringing phone service to everyone
Derek (CEO) shares about The TextNow Opportunity
Derek (CEO) talks about how we Work Best at TextNow
Welcome to our San Fran office
Welcome to our San Fran office
Welcome to our Waterloo office
TextNow Employees
TextNow has 264 employees in 2 locations. 32 employees at TextNow have reviewed TextNow across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 8 days ago.
Overall, the 32 TextNow employees give their leadership a grade of C+, or Top 50% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at TextNow are pleased with their total compensation at TextNow, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at TextNow are extremely happy with their team. 32 Participants grade the quality of their coworkers an A+. The majority believe the meetings at TextNow are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at TextNow believe the environment at TextNow is positive. Most Participants believe the pace of work at TextNow is comfortably fast. About 80% of the employees at TextNow work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at TextNow are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining TextNow - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
TextNow KPIs and OKRs
Employees’ understanding of TextNow's KPIs and OKRs is essential for its success. Out of 1 TextNow employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
TextNow CEO & Leadership
TextNow CEO - Derek Ting
63 /100
TextNow’s CEO Derek Ting started in this role in 2009. Derek’s approval rate is lower compared to CEOs at similar sized companies, putting Derek in the Bottom 30% of all CEOs of similar-sized companies on Comparably. Derek Ting’s employees rank TextNow in the Top 5% for Meetings, in the Top 5% for Team, and in the Top 10% for Compensation. When compared to TextNow’s competitors, Derek Ting ranks below both WhatsApp Inc. CEO Jan Koum and 2600Hz CEO Darren Schreiber.
TextNow Leadership
The TextNow Executive Team is rated a “B” and led by CEO Derek Ting, Chief Growth Officer Ken Willner, and CFO & COO Evan Fein
Derek Ting CEO / President
Derek Ting is the co-founder and CEO of TextNow, the world's first truly flexible, affordable, and innovative mobile... read more
Ken Willner Chief Growth Officer
Ken Willner serves as the Chief Growth Officer of TextNow.
Evan Fein CFO & COO
Evan Fein serves as the CFO & COO of TextNow.
TextNow Salaries
How much does TextNow pay?
How much do people at TextNow get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TextNow is $115,252, or $55 per hour, while the estimated median salary is $116,319, or $55 per hour.
At TextNow, the highest paid job is a General Counsel at $277,402 annually and the lowest is a CS Rep at $43,729 annually. Average TextNow salaries by department include: HR at $90,157, Customer Support at $58,957, Business Development at $128,088, and Marketing at $161,396. Half of TextNow salaries are above $116,319.
15 employees at TextNow rank their Compensation in the Top 10% of similar sized companies (based on 47 ratings) while 15 employees at TextNow rank their Perks And Benefits in the Top 10% of similar sized companies (based on 15 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
20th Percentile $92k | $92k | 20th Percentile |
40th Percentile $116k | $116k | 40th Percentile |
60th Percentile $192k | $192k | 60th Percentile |
80th Percentile $273k | $273k | 80th Percentile |
100th Percentile $352k | $352k | 100th Percentile |
$115,252*
Average Compensation
$116,319*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
TextNow Salaries by Department
Diversity & Inclusion at TextNow
Diverse employees at TextNow score the company 93/100 across various culture categories, placing TextNow in the Top 5% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at TextNow across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
TextNow Perks & Benefits
We offer competitive benefits in the US & Canada with unlimited vacation. Our employees get an annual Wellness Credit. Our Work Best Policy allows for our employees to work from anywhere!
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
- Unique Office Space
TextNow PTO
TextNow PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
TextNow Careers
TextNow Jobs
No Recent Jobs found for TextNow on Comparably
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H1B Visa
In 2019, TextNow applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
TextNow has a total of 264 employees
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let TextNow Know You Want To Work There
Overview of Candidates Interested in TextNow on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Mexico | 100% |
|---|
Frequently Asked Questions regarding TextNow
What is TextNow address?
TextNow location is at 420 Wes Graham Way
Who is the CEO of TextNow?
TextNow CEO is Derek Ting, their score by employees is 63
What is TextNow eNPS?
The eNPS for TextNow is -11
What is TextNow revenue?
TextNow revenue is $103M
What is the salary for Account Executive in TextNow?
Account Executive average salary in the US is 123k
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