C+
71/100
The Cigna Group Claimed Company
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
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The Cigna Group Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
working at home is a plus and the flexibility
My supervisor and Director! They are phenomenal.
The work itself, when I am not mired in wasteful and duplicative administrative tasks and actually get the chance to perform what i have trained all these years to do!
learning new skills and software. Crosstraining
Doing well and being acknowledged for doing it.
Working as a part of a supportive team of knowledgeable people
Review from IT Dept
Autonomy and trust to do the work.
Getting paid and good benefits
Being part of a dedicated team that tries to better themselves.
Hearing customer or coworker success stories
My type of work engages with community, so that is the best part of my job.
Learning new things every day
Doing lots of work on big choices and decisions
Co workers are the best
The team i work with and oppportunties to personally develop
Having friends to talk to everg day
When am giving the opportunity to contribute more...
To know that I am appreciated
actually making an impact for others
I get to work independently throughpout the day with patients and I also have time working as part of a pharmacy team working with patients throughout the day. There is enough variety in my job to satisfy me.
Review from Customer Support Dept
What's going wrong and how can it be improved?
When you treat your employees poorly and pay them worse (with seemingly large promised salaries with lies about raises and bonuses-that salary is just an illusion) you het what you pay for. Customers WILL SUFFER as a result of incompetent staff being the only ones who stay
No one wants to talk to us because we come off as a sales call and they don’t care whether or not it saves they money or are from their insurance company. No one wants to talk to a salesman. Especially when cold called. Real sales should not come off as sales. This needs to be taug
Review from Operations Dept
Patients all say the same thing- mo accountability. Everyone says they will call back and never do. They have a lacknof trust in our company. They do not like our processes and feel they need to improve.
giving us more responsibilites and work every day without any help or compensation
Review from Operations Dept
i only wish that i could work from home and right now i'm still in office
Review from Customer Support Dept
Less rigidity of schedule...a longer lunch
Review from Customer Support Dept
What do you like best about your company?
Working from home
Review from Customer Support Dept
Our mission and core values.
What would you most like to see improved at your company?
Higher compensation
Review from Customer Support Dept
We need better leaders and training of the leaders we have.
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