The Cigna Group Claimed Company
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
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I have had great supervisors since i started at Accredo 6 years ago. Now, my shpervisor takes long to respond and makes me repeat i formation again. She does not individualize her reaponses to us- shows everyone one on her team everyones stats, she feels that if she puts info on GURU, no discussion
What would you improve about your company's interview process?
Take into account coworkers thoughts on the rep looking to work on the team.
What is the best part about your compensation package?
Our salaries are reviewed and try to keep us competetive with benefits of other companies
What are some of the best things about your team?
We are all in the same position. We try to help wach other when possible. No one feels better than anyone else
What's going wrong and how can it be improved?
Patients all say the same thing- mo accountability. Everyone says they will call back and never do. They have a lacknof trust in our company. They do not like our processes and feel they need to improve.
What does the leadership team need to get better at?
We (as RTL ESC) members need to have a recourse to discuss our concerns with our supervisor. She does not feel the need to speak with us individually. Or that she should listen to our calls with us. She also has hone back to write us up even though we were not under her
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