The Knot Worldwide Employee Reviews
Out of 4331 The Knot Worldwide employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping The Knot Worldwide improve their work culture.
What does the leadership team need to get better at?
Strategic thought leadership. Prioritization. Holding all teams equally accountable. Building a product that works and drives value. Having words match actions.
Review from Sales Dept
Focus and alignment, better prioritization (doing fewer things better) and alignment among the departments. Better communication (where better = timely & transparent) when high visibility leaders depart the business. I am also not sure recent dismissals have been done in good faith.
Review from Admin Dept
The communication could be better as well as feedback.
Review from Customer Success Dept
Be more transparent about compensation. This year it was changed from annual to based on performance which is fine, but we were never notified of this change.
Review from Customer Success Dept
We as a company really need to make more mature decisions based on on the experience of various SMEs, instead of coming up with ideas in silos and unleashing them on implementation teams half formed and not thought out.
Review from Technology and Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel the comp structure is a bit predatory"not getting paid commissions until you hit 80%" and the ramp period of getting up to quota is a bit aggressive.
Review from Sales Dept
I didn't receive any conversation about why I received the raise I did. I don't think it's very fair. The compensation for bonus has depleted over the year and we don't receive incentives like we used to. We don't have team outings. The environment isn't very motivational.
Review from Admin Dept
The pay is quite low. Also, the health insurance offered is not great
Review from Sales Dept
My compensation, at the moment, is below market value.
Review from Marketing Dept
It's very difficult to progress in my career here, progressing would make me feel valuable and like all my hard work is acknowledged and appreciated.
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
Coworkers need to start asking leadership for help.
Review from Admin Dept
Coworkers need to do their jobs.
Review from Sales Dept
My dept is full of "clicks" and have a very negative attitude all the time. I keep my head down, do my work and avoid the rumors and chatter they enjoy having that is negative about others and the company.
Review from Customer Success Dept
We need more team building activities. I feel virtually, there is no real connection between co-workes that fosters relationships and it is all work between our team.
Review from Admin Dept
Everybody is burnt out and feels undervalued. This needs to be the first thing to change.
Review from Sales Dept
What needs to change to make the company culture better?
Make choices vs just committing to doing everything. Hold all teams equally accountable. Have a strategy vs just making st decisions based on what the board said.
Review from Sales Dept
Fair, equitable pay for tenured employees, especially in comparison to new hires
Review from Marketing Dept
Hierarchy is still something very detrimental to workers. -The work must be well distributed - Teamwork should be rewarded. - Those who do not know how to work as a team must be eliminated -The salary must be up to the level of commitment to the company, users and colleagues. - Going beyond working
Review from Admin Dept
Real application of company's mission and values.
Review from Technology and Product Dept
A shift to make culture focus more equitable now that most of the workforce is operating remotely and with a leaner teams. There is no longer time to attend a guided meditation, instead pay WFH stipends and observe more holidays so people are FORCED to disconnect.
Review from Marketing Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of The Knot Worldwide yet.
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What's going wrong and how can it be improved?
Better communication, leadership stepping up to the plate, better incentive, bring back bonuses, and increase pay.
Review from Admin Dept
Financial performance. Product performance. Reputation. Misalignment. Get new exec leadership.
Review from Sales Dept
a lot -- inability to make quick, risky decisions in a time when customer sentiment is low and competitors are increasing their budgets
Review from Marketing Dept
The company currently has a really bad reputation for our consumers a.k.a. vendors so it's tough as an account manager because eight out of 10 calls is someone being upset, yelling at you or say negative things. and you cant do anything about how a company treats their vendors ( policies, rates etc)
Review from Sales Dept
I feel undervalued, do not think management makes it clear how to show the organization you're a vital member and deserve raises/promotions. I do not think there is room for growth at this company in my current position.
Review from Customer Success Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of The Knot Worldwide yet.
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