-100
NPS
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The Legacy Companies
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About The Legacy Companies' Brand
The Legacy Companies is a leading food service and consumer products company.
Brand at a Glance
60%
Customer Loyalty
2.3/5
Product Quality
2.3/5
Pricing
2.3/5
Customer Service
The Legacy Companies NPS
The Legacy Companies's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether The Legacy Companies's customers would recommend using the product based on a scale of -100 to 100.
The Legacy Companies Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
The Legacy Companies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 -100 | Dec 2022 | -100 |
Sep 2023 -100 | Sep 2023 | -100 |
Jul 2024 -100 | Jul 2024 | -100 |
Aug 2025 -100 | Aug 2025 | -100 |
Sep 2025 -100 | Sep 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Legacy Companies Customer Loyalty
60%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
60% of The Legacy Companies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
The Legacy Companies Product Quality
2.3/5
The Legacy Companies has an overall Product Quality score of 2.3 out of 5 stars rated by its users and customers.
Sign Up to unlock The Legacy Companies' overall Product Quality score rated by its users and customers.
The Legacy Companies Product Information
The Legacy Companies’s product quality score is a 2.3 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Enterprise
Hardware and Devices
The Legacy Companies Pricing
The Legacy Companies ROI & Value For Money
2.3/5
The Legacy Companies has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.
Sign Up to unlock The Legacy Companies' overall ROI score rated by its users and customers.
The Legacy Companies Customer Satisfaction (CSAT)
The Legacy Companies Customer Satisfaction (CSAT) Score
20 / 100
The Legacy Companies has an overall Customer Satisfaction score of 20 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
20%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
60%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
The Legacy Companies Customer Service
2.3/5
The Legacy Companies has an overall Customer Service score of 2.3 out of 5 stars rated by its users and customers.
Sign Up to unlock The Legacy Companies' overall Customer Service score rated by its users and customers.
About The Legacy Companies's Customer Service
Address
3355 Enterprise Ave Suite 160, Weston, FL 33331
Website
http://www.thelegacycompanies.com
Phone Number
954-202-7419
The Legacy Companies as an Employer
2.4/5
The Legacy Companies has a 2.4/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
The Legacy Companies scored a -100 for Net Promoter Score and a -57 for Employee Net Promoter Score. NPS gauges how likely a customer of The Legacy Companies would recommend the brand to a friend. ENPS measures how likely The Legacy Companies employees would recommend working at The Legacy Companies to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-57
eNPS Score
| 14% | Promoters |
|---|---|
| 15% | Passive |
| 71% | Detractors |
