The Paper Store is the largest family owned and operated chain of Specialty Gift Stores. read more
The Paper Store Company Culture
The Paper Store Culture
This score is derived from employee ratings & reviews2.6/5
The Paper Store's Overall Culture is rated D
Top Rated Culture Dimensions
Environment
CeNPS
CCEO Rating
C-Executive Team
C-Outlook
C-The Paper Store CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Bob Anderson
62 /100
See More
Diversity at The Paper Store
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at The Paper Store
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at The Paper Store have rated CEO Rating, Environment, and Meetings as the highest categories they have scored
The Paper Store eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-16
The Paper Store employees are -16% more likely to recommend The Paper Store as a great place to work
| 32% | Promoters |
|---|---|
| 20% | Passives |
| 48% | Detractors |
Working at The Paper Store
Working at The Paper Store is rated below average by 30 employees, across various culture dimensions. The Paper Store employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting The Paper Store’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Boston. See below in detail how working at The Paper Store was rated by employees.
Overall Company Culture at The Paper Store
D
Overall Company Culture at The Paper Store is rated D
Last updated 24 days ago
Bottom
20%
The Paper Store ranks in the Bottom 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterThe Paper Store Employee Reviews
Out of 31 The Paper Store employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping The Paper Store improve their work culture.
| Positive Reviews | 74% |
|---|---|
| Constructive Feedback | 26% |
Positive Reviews From The Paper Store Employees
- What makes you most happy at work?Great customer and coworker interactions.
- What are some of the best things about your team?Dedicated to store and coworkers.
- What did you like most about the interview process?Kathy is a great person, she is very kind
Constructive Feedback From The Paper Store Employees
- What's going wrong and how can it be improved?Owners need to visit shops more to make sure it's not toxic
- Why do you feel undervalued and what would make you feel better about your compensation?I am only seasonal and I DON'T GET ANY HOURS! NEVER AGAIN!
- What does the leadership team need to get better at?management and hiring, as well as technology
The Paper Store Company Information
The Paper Store Company Overview
The Paper Store is the largest family owned and operated chain of Specialty Gift Stores.
The Paper Store Mission, Vision & Values
The Paper Store Mission & Values
The Paper Store is committed to being the premier destination for all of our customers’ gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. By combining an ever-changing assortment of exciting merchandise, a visually inspiring environment, and exceptional customer service, we provide an unparalleled shopping experience.
| Headquarter | Acton, MA United States of America |
|---|---|
| Website | www.thepaperstore.com/ |
| Founding Date | 1964 |
| Tel | (978) 263-2466 |
| Company Status | Private |
The Paper Store Employees
30 employees at The Paper Store have reviewed The Paper Store across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 24 days ago.
Overall, the 30 The Paper Store employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at The Paper Store are mostly dissatisfied with their total compensation at The Paper Store, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at The Paper Store are not very pleased with their team. 30 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at The Paper Store are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at The Paper Store believe the environment at The Paper Store is negative. Most Participants believe the pace of work at The Paper Store is comfortably fast. About 100% of the employees at The Paper Store work 8 hours or less.
Overall, the employees at The Paper Store are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining The Paper Store - Employee Onboarding
The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
The Paper Store KPIs and OKRs
At this moment no The Paper Store employees have provided insight into whether or not they clearly understand The Paper Store's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
The Paper Store CEO & Leadership
The Paper Store CEO - Bob Anderson
62 /100
Bob’s approval rate is lower compared to CEOs at similar sized companies, putting Bob in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Boston. Bob Anderson’s employees rank The Paper Store in the Bottom 45% for Environment, in the Bottom 30% for Executive Team, and in the Bottom 30% for Outlook.
The Paper Store Leadership
The The Paper Store Executive Team is rated a “C-” and led by CEO Bob Anderson, Chief Operating Officer Craig Hewitt, and Vice President of Marketing Vanessa Keefe
Bob Anderson CEO / President
Bob Anderson serves as the CEO / President of The Paper Store.
Craig Hewitt Chief Operating Officer
Craig Hewitt serves as the Chief Operating Officer of The Paper Store. Craig started at The Paper Store in June of 2017.... read more
Vanessa Keefe Vice President of Marketing
Vanessa Keefe serves as the Vice President of Marketing of The Paper Store.
Kim Driscoll Vice President Of Merchandising
Kim Driscoll serves as the Vice President Of Merchandising of The Paper Store.
Kristina Goodwin General Manager
Kristina Goodwin serves as the General Manager of The Paper Store.
Amanda Horvath Manager
Amanda Horvath serves as the Manager of The Paper Store.
Tom Anderson President and CEO
Tom Anderson serves as the President and CEO of The Paper Store.
Taswiyah Casseus Sales Associate
Taswiyah Casseus serves as the Sales Associate of The Paper Store.
The Paper Store Salaries
How much does The Paper Store pay?
How much do people at The Paper Store get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at The Paper Store is $104,957, or $50 per hour, while the estimated median salary is $101,095, or $48 per hour.
At The Paper Store, the highest paid job is a Director of Sales at $237,081 annually and the lowest is a CS Rep at $44,132 annually. Average The Paper Store salaries by department include: Business Development at $87,574, Design at $110,611, Marketing at $86,620, and Product at $145,039. Half of The Paper Store salaries are above $101,095.
16 employees at The Paper Store rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 46 ratings) while 15 employees at The Paper Store rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 15 ratings).
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
17th Percentile $81k | $81k | 17th Percentile |
33rd Percentile $95k | $95k | 33rd Percentile |
50th Percentile $152k | $152k | 50th Percentile |
67th Percentile $210k | $210k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $277k | $277k | 100th Percentile |
$104,957*
Average Compensation
$101,095*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Paper Store Salaries by Department
Diversity & Inclusion at The Paper Store
The Diversity score provides insights into how diverse employees feel and rate their work experience at The Paper Store across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
The Paper Store Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
The Paper Store PTO
The Paper Store PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
The Paper Store Careers
The Paper Store Jobs
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Frequently Asked Questions regarding The Paper Store
Who is the CEO of The Paper Store?
The Paper Store CEO is Bob Anderson, their score by employees is 62
What is The Paper Store eNPS?
The eNPS for The Paper Store is -16
What is the salary for Developer in The Paper Store?
Developer average salary in the US is 101k
What are the salaries in the IT in The Paper Store?
The average salaries for IT in The Paper Store is 103k
What are the benefits at The Paper Store?
The Paper Store perks and benefits are Dental Insurance & PTO / Vacation Policy
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