ThirdLove FAQs

Contact us!

Our hours of support are 6am to 9pm PST. We look forward to assisting you!

Submit an email request by clicking here

Call us: Text us: 415-692-0089 | Email: [email protected] | Chat Us

Have a question about your order, our product offerings, or just want to say "hi"?Send us an email at [email protected], and one of our Fit Specialists will get back to you as soon as possible.

Looking to collaborate with ThirdLove? Send an email to [email protected], letting us know more about you, your company and why we should work together. We will respond if there is a fit.

Press questions or requests? Please send an email to [email protected] and somebody on our PR team will get back to you.

Interested in a career at ThirdLove?Visit careers.thirdlove.com for a list of our openings and to apply.

Updating your email preferences? If you would like to update your email preferences, you can do so in your Hooked account. Not a Hooked member ? Create a free Hooked account to receive special offers such as free shipping and bundle discounts.

Need to update your direct mail and catalogs preferences? To receive our catalogs and mailers, let us know here ! If you need to opt-out, you can fill out this form and will update your preferences. Please know these changes may take 8-12 weeks to be complete.

International orders to Canada take approximately two weeks and all other countries take approximately two to three weeks from ThirdLove to your door. We ship to 37 countries outside of the U.S. You can find the complete list of countries we ship to below.

Countries

Shipping Price

Duties paid at:

Austria

$12.99

Checkout

Belgium

$12.99

Checkout

Bulgaria

$19.99

Checkout

Canada

$9.99

Checkout

Canada

Free over $200

Checkout

Croatia

$19.99

Checkout

Cyprus

$19.99

Checkout

Czech Republic

$19.99

Checkout

Denmark

$12.99

Checkout

Estonia

$19.99

Checkout

Finland

$14.99

Checkout

France

$9.99

Checkout

Germany

$9.99

Checkout

Greece

$19.99

Checkout

Hungary

$14.99

Checkout

Iceland

$25.00

Delivery

Ireland

$14.99

Checkout

Israel

$25.00

Delivery

Italy

$14.99

Checkout

Japan

$25.00

Delivery

Latvia

$19.99

Checkout

Lithuania

$19.99

Checkout

Luxembourg

$14.99

Checkout

Malta

$19.99

Checkout

Mexico

$14.99

Checkout

Netherlands

$12.99

Checkout

New Zealand

$14.99

Checkout

Norway

$25.00

Delivery

Poland

$19.99

Checkout

Portugal

$9.99

Checkout

Romania

$19.99

Checkout

Slovakia

$19.99

Checkout

Slovenia

$19.99

Checkout

Spain

$9.99

Checkout

Sweden

$14.99

Checkout

Switzerland

$25.00

Delivery

Turkey

$25.00

Delivery

United Kingdom

$9.99

Checkout

Canadian exchanges and returns can be requested on our website here. All other international returns will be the responsibility of the customer. You can find more information about international exchanges and returns here.

Please note: All international conversion rates are the responsibility of the customer. All orders will be processed in USD.

Hooked shipping benefits and Try Before Buying are not offered internationally.

Have a few questions about discounts and promotions? We've got the answer for you!

Do you offer any discounts?

Do you honor price adjustments?

How do I apply my promotional code?

Can I combine promotional codes and offers?

How can I receive promotional updates?

Can I return an order if I've received a free item with my purchase?

Do you offer any discounts?

We do! Sign up for our free Hooked Rewards program for special benefits and discounts such as our Give $15, Get $15 and More Love, Less Money offers. We also run seasonal sales and markdowns throughout the year, so stay up to date by following us on social media.

Give $15, Get $15

Tell your friends and family about ThirdLove and receive $15 off your next purchase. Just sign up for our Hooked Rewards program to receive your shareable referral link. Learn more about Give $15, Get $15.

More Love, Less Money

Our More Love, Less Money bundling discount is available to all customers!

There are two bundling discounts dependent on your Hooked Rewards tier status. If you want to know your tier status, log into your Hooked account.

All Customers

Devotee

Buy two bras, save $15

Buy two bras, save $15

Buy three bras, save $25

Buy three bras, save $30

Buy four or more bras, save $40

Buy four or more bras, save $50

Your discount will be added instantly at checkout.

Your discount will be added instantly at checkout.

You also can subscribe to our mailing list if you would like to receive unique offers and discounts!

Do you honor price adjustments?

We will offer a price adjustment if an item is marked down within 14 days of the purchase date. Itemspurchased with apromotional discount codeare not eligible for apriceadjustment(outside of free standard shipping).

How do I apply my promotional code?

Need help applying a promotional code to your order? Follow these steps:

Once you are ready to check out, go to your shopping cart.

Find the box on the right side of the page reading "Gift card or discount code".

Typein the code.

Hit "Apply" and your savings will be displayed.

If you are having trouble enabling a discount from a podcast or radio show, be sure you are using the URL provided by our sponsor. Example:www.thirdlove.com/(name or keyword of the offer).

Can I combine promotional codes and offers?

We honor one promotional code and offer per order.

If you are interested in other special benefits and opportunities to save, join our free Hooked Rewards program! As a Hooked Rewards member, you can receive free shipping on your order and take advantage of our More Love, Less Money bundle discount.Get Hooked now!

Only one Promotional code may be used per order. Codes may not be applied to Try Before Buying orders, Backup Size orders, sale items, More Love, Less Money,gift cards,or after an order is placed.We do not affiliate with third-party coupon sites. Promotional codes found on third-party sites will not be honored.

How can I receive promotional updates?

We send updates to our customers whenever we have new products, sizes, or ThirdLove news to share!

Follow us on social media

Instagram: @thirdloveTwitter: @ThirdLoveFacebook:https://www.facebook.com/thirdlove/

Subscribe to our email updates

At Check-Out: When placing an orderbe sure to check the box "Keep me up to date on news and exclusive offers"

On the Website: Scroll to the bottom of the page, input your email address and press "sign up".

Can I return an order if I received a free item with my purchase?

We are happy to initiate a return or an exchange for any order with our Perfect Fit Guarantee. If you received a free gift with purchase as a Hooked Rewards benefit, our gift to you is not itemized in your order or reflected in the order total.

Customers participating in our Seamless Lounge Bra promotion: If you received a discounted or free Seamless Lounge Bra with your minimum $68 bra purchase and were not satisfied with your order, the price of the Seamless Lounge Bra will be reflected in your refund upon returning the full-priced bra.

ThirdLove is opening its first retail location this year in New York, NY. The store will be open through the end of 2019.

If you are not able to visit us in person, our products can be purchased online from anywhere!

We also have a 60 Day Fit Guarantee with free returns and exchanges. Contact us and our expert fit stylists will be more than happy to help you find your perfect fit.

Love ThirdLove? Get your friends and family Hooked! When you share the love, you and your friends will receive $15 off your next orders.

Refer your friends and family

You've been referred

Refer your friends and family

Here's how to refer your friends and family:

Log in to your ThirdLove Account.If you havent created one already, learn how to sign up here.

Click on "Loyalty Program"

Share your referral link with your friends and family.

Each of your friends and family members will get $15 off their purchase of $50 or more when they use your referral link to place their order.

After your friends or family members place their order, youll receive an email within 24 hours letting you know they used your link.

A $15 credit will be available in your ThirdLove Account for your next order with us! When logged in to your account or when clicking on the email, your referral credit will appear in your cart during checkout. You can redeem your credit at any time.

Thanks for sharing the love!

Please Note:

Give $15, Get $15 cannot be combined with other offer codes, sale items, or Try Before Buy Orders.

Those sharing the referral linkcan combine Get $15, Give $15 with More Love, Less Money. More Love, Less Money is not offered for customers being referred.

For more information, you can refer to our Give $15, Get $15 Terms and Conditions.

You've been referred!

Were excited to get you into your perfect fit! To place your first order, refer to the instructions below.

Click on your friends referral link. Once you click the link, a referral code will populate the page.

Copy your code so you can apply it at checkout.

Shop all your favorite styles.

Apply your code and submit your order!

Pro tip: Want free shipping on your order? Join our free Hooked Rewards program for special perks and benefits!

Please note, in order to use your friends referral link:

You must be a first time customer with ThirdLove

You cannot combine Give $15, Get $15 with More Love, Less Money, other promotional codes, or Try Before Buying.

If you return your order, the referral credit will be rescinded. Another referral code will not be provided.

You can also easily create your free Hooked Rewards account without leaving the website. By joining Hooked, you can view your order history, referral credit, and enjoy reward benefits (like free shipping)! For more information on how to create an account, click here !

Please note: Give $15, Get $15 is only offered within the U.S.

Shipping Methods and Prices

Create a free Hooked Rewards account to receive free shipping in the U.S. for all orders over $50!

Not a Hooked Rewards member?Spend $75 and receive free shipping on all domestic orders!

Standard Shipping

FedEx Ground/FedEx Home Delivery

Two Day and Next Day Delivery

Hooked Rewards

International Shipping

Standard Shipping

$4.99 without Hooked Rewards. Join Hooked Rewards and receive free shipping for all U.S. orders over $50!

Delivery in 3-7 business days. (This may vary for orders shipped to Alaska and Hawaii.)

Orders are sent via USPS or FedEx SmartPost*, Monday-Friday.

Orders over $500 will be sent via FedEx Ground and require a signature at delivery.

We do not offer free FedEx standard shipping with the contiguous U.S. for orders over $500.

*FedEx SmartPost delivers your order to your nearest USPS. USPS delivers the order directly to your door. For faster delivery, consider upgrading to FedEx Ground. More information below.

FedEx Ground/FedEx Home Delivery

$8 for the contiguous U.S. and $20 for Alaska/Hawaii

Delivery in 3-5 business days (3-7 business days for Alaska and Hawaii.)

Orders are sent via FedEx, Monday-Friday.

Residential deliveries occur Tuesday-Saturday; Commercial/business deliveries occur Monday-Friday.

FedEx Ground/Home Delivery shipping is not available for Try Before Buying orders, P.O. Boxes,U.S.Territories, or APO/FPO destinations.

Orders over $500 require a signature at delivery.

Two Day and Next Day Delivery

Orders under $100

Orders $100 or more

Contiguous U.S.

Two Day

$16

$12

Contiguous U.S.

Next Day

$25

$20

Alaska/Hawaii

Two Day

$33

$28

Orders are sent via FedEx, Monday-Friday. No weekend or holiday delivery available.

If an order is placedbefore1PM Pacific Time, it will ship the same day.

If an order is placedafter1PM Pacific Time, it will ship the next business day.

Two Day and Next Day delivery are not available for Try Before Buying orders, P.O. Boxes,U.S.Territories, International orders, or APO/FPO destinations.

Orders over $500 require a signature at delivery.

Hooked Rewards

Join Hooked Rewards and receive free shipping on U.S. orders over $50!

Hooked Enthusiasts and Devotees receive free standard shipping on all U.S. orders.

Hooked Devotees receive FedEx Ground shipping for $3.

Get Hooked now!

*Shipping on all orders is non-refundable

Questions about your tracking information or your order ?

Get Hooked and receive benefits for showing your love to ThirdLove.Learn all about our Hooked Rewards program and get busy shopping!

Have some questions? You're not the only one:

How do I join?

What are the benefits of joining?

How do I receive benefits?

What are the levels?

What does "lifetime spend" mean?

What's the birthday gift?

Do all my purchases count towards Hooked?

I just made a purchase, when will I receive my benefits?

Can I use all my discounts at once?

Do ThirdLove gift cards count towards my Hooked account?

How do I join?

Simply sign up here and tell us a little bit about yourself.

What are the benefits of joining?

All members will receive enhanced bundling discounts, free shipping on purchases of $50 or more, and a special gift on their birthday. As you shop more, youll receive more extras, without having to do a thing!

How do I receive benefits?

Its as easy as shopping! Any freebies or benefits you have available will be redeemable once you add items to your cart.

What are the levels?

Level 1: Admirer

Lifetime Spend - Free

Level 2: Enthusiast

Lifetime Spend - $250

Level 3: Devotee

Lifetime Spend - $450

What does "lifetime spend" mean?

Your lifetime spend is the total amount of moneyyou'vespent with ThirdLove, minus any discounts or refunds.

Whats the birthday gift?

Were not ones to spoil a surprise! While wewon'ttell exactly what they are, theyll change regularly and might be a freebie, a discount, or a little something special just for you.

Hooked members will be required to cover the price of shipping if only the birthday gift is redeemed.

Enthusiasts and Devotees: In order to receive free shipping, you must include another item in their cart.

Admirers will receive free shipping on orders over $50.

Do all my purchases count towards Hooked?

Yes! All past, un-returned purchases with ThirdLove will automatically count toward your Hooked status upon sign up. However, if you have made purchases using more than one account in the past, please contact customer service for assistance in merging these accounts while we work on a long-term solution.

I just made a purchase, when will I receive my benefits?

Thank you for being a loyal customer with us! Your new tier will reflect on your account 30 days from the day you placed your order.

Can I use all my Hooked rewards at once?

Yes! All benefits from the loyalty program can be combined in one purchase, unlike our standard offers.

Discounts cannot be combined with sale items, promotional offers, and Try Before Buying orders.

Do ThirdLove gift cards count towards my Hooked account?

The individual who purchases the gift card will see the total amount purchased in their Hooked account. However, orders placed with a gift card do not count toward the lifetime spend in yourHooked account.

Our More Love, Less Money bundling discounts are available to everyone.

There are two bundling discounts dependent on your Hooked Rewards tier status. If you want to know your tier status, log into your Hooked account.

More Love, Less Money Savings

All Customers

Devotees

Buy two bras, save $15

Buy two bras, save $15

Buy three bras, save $25

Buy three bras, save $30

Buy four or more bras, save $40

Buy four or more bras, save $50

Your discount will be added instantly at checkout.

Your discount will be added instantly at checkout.

TheMore Love,Less Moneydiscount is dependent on the number of items in your order. If you return an item, we will reapply the discount according to the number of items you are keeping.This discount cannot be combined with promotional codes or offers, sale items, or a Try Before Buying order.

There are many benefits to signing up for Hooked Rewards, including:

An opportunity for additional savings through Hooked Rewards

View order history

View referral credit rewards and redemptions

To create an account

Register here

Fill in all the necessary information

If you use the same email to register as you did with placing your order, your order will automatically be linked to your new account.

You can create an account with your Gmail account or Facebook account. Log in through the correct link on our Account page. This will set up an account for you and save your order history.

*Creating an account is not mandatory upon check-out. Previous orders do not ensure you have created an account.

Placing an order does not create an account automatically. If you would like to create a Hooked Rewards account, follow these helpful steps:

Register on our Hooked Rewards account page here. You can also use your Gmail or Facebook account.

Fill in the necessary information.

Receive all the special benefits from our Hooked Rewards program (like free shipping)!

Pro-tip: If the email address you use to create your account matches the email address used when placing your previous order(s), you order history will generate into your account.

Subscribe to our Email? You can receive ThirdLove news right to your inbox by adding your email address to the box in the right bottom corner of our website.

Subscribe to our Direct Mail? Fill out this form and we'll be sure tosend you our seasonal catalogs and direct mail.

Unsubscribing from our Email? Just scroll to the bottom of a ThirdLove email you received and press "unsubscribe". Are you a Hooked Rewards member ? If so, we made it easy. You can update your email preferences in your Hooked account.

Unsubscribing from our Direct Mail?If you no longer would like to receive direct mail, fill out this form and we will update your preferences.

Do still wantupdates about ThirdLove? Follow us on Instagram, Twitter, or Facebook. We love to feel the love!

Please know, it may take 8-12 weeks for updates to be complete.

Where is my order?

Where is my tracking information?

Where is my order ID?

My package was marked delivered, but I never received it.

Why is my order stuck in pre-shipment?

Where is my order?

The following tips will help you find your order:

Check your email for the order confirmation. It includes the tracking information to follow your order's journey. (Can't find it? Check out your spam folder.)

Are you a Hooked Rewards member? Log into your Hooked account to find your order details.Not Hooked yet? Sign up now ! (Pro-tip: Use the same email to access all your ThirdLove orders)

Order 2 or more items? Your order may be delivered in multiple packages. We provide tracking numbers for each package.

You can check our shipping time frames here.

If your package is taking longer than 9 business days, or you need more assistance tracking your order, contact us with your order ID and a Fit Stylist will find your package!

Where is my order tracking information?

You tracking information is sent to you via email 1-3 business days after placing your order. It canalso be found in your Hooked account. Don't have an account? Create one and receive extra benefits and additional details regarding your orders.

If you haven't received any confirmation regarding shipping, follow these steps:

Check your spam inbox.

Refer to another email account you may have. If you placed your order with PayPal or Amazon Pay, the order is attached to the affiliated email address for those accounts.

If you cannot find your tracking information or if it does not update after 2-3 business days of placing your order, please contact us.

Where is my order ID?

You order ID can be found on your confirmation email, packing slip, or your Hooked Rewards account. Don't have an account? Join our free Hooked Rewards program and never lose your order ID again!

If you still cannot locate your order ID, please contact us.

My package was marked delivered, but I never received it.

If your package is marked delivered, but you never received it, follow these steps:

Check around your home/apartment in case the postal carrier placed the package in an odd spot.

Ask your neighbors as they may have received your package instead.

Reach out to your local post office for information regarding the package.

If you still cannot locate your package, please contact us and we will provide assistance!

Please note: Packages may be delayed due to weather conditions, natural error, or unforeseen events.

Why is my order stuck in pre-shipment?

After placing your order, you will receive an order confirmation and a shipping confirmation with your tracking number. Your order will update to pre-shipment status before it is sent out.

If your order has been in pre-shipment status for more than 5 business days, please contact us !

Where is my return label?

Your return label will be emailedto you within30 minutes of completing the ThirdLove return and exchange form. If you have not received this email, check yourspam or trash inbox. If you still can't find the emailorare unable to print outyour return label, reach out to us for assistance.

Once you have located your return label, print it out, tape it to the return package, and drop it off at the post office. We'll take care of the rest!

Can't print out your return label?

Unable to print your return label? We can mail it to you!

Contact us with your order ID and mailing address and a Fit Stylists will assist you

Exchanges & Returns are always free!

We want you to be completely happy with your ThirdLove purchase. Wear it. Wash it. If youdon'tlove it for any reason, well take it back. If somethings not right, we can help. Our Fit Stylists are available via text, live chat, phone or email to answer any questions you might have.

Please select your type of order.

Standard Orders

Try Before Buying Orders

Standard Order Return & Exchange Policy (U.S.):

Our 60 Fit Day Guarantee

Wear it, wash it, and if youdon'tlove it for any reason, well take it back. For standard orders, we accept exchanges and returns on up to 60 days from the date of your purchase.

Exchanges

All exchanges are processed shortly after the item(s) are received at our warehouse. Our Fit Stylists will review any questions you may have about the fit and provide consultation before placing the exchange order.

If you would like to expedite your exchange, we recommend placing a new order and returning the original one.

You can request an exchange here. After you've completed the request, we'll email you the free return label. Drop off the package youre sending back at your nearest USPS or Canada Post. Please note that ThirdLove is not responsible for any returned packages that are shipped without the provided return label.

ThirdLove works with charities to donate all gently-used bras to women in need.

Refunds

Refunds are credited via the original method of payment or site credit within 15-30 days of your return. Shipping is non-refundable.

If you received a discount specifically for purchasing two or more bras, we may adjust the refund amount since the promotional discount may no longer apply.

You can request a return here. After you've completed the request, we'll email you the free return label. Drop off the package at your nearest US Post Office or Canada Post. ThirdLove is not responsible for returned packages shipped without the provided return label.

ThirdLove works with charities to donate all gently-used bras to women in need.

Try Before Buyingorders are exchangeable or returnable with or without tags attached within 30 days of placing your order. Return and exchange shipping is always free.

For Exchanges

You can exchange your original bra for one of the following styles: 24/7 Classic T-Shirt bra, 24/7 Perfect Coverage bra, or our 24/7 Classic Contour Plunge. There are two types of exchanges for Try Before Buying orders:

Bra is unworn (tags attached):

After we process the exchange, youll have another 30 days to try a new bra before we charge your card.

Bra is worn (tags unattached):

You will not be charged but for your worn bra, but your exchange will be processed as a new standard order. Our standard 60 Day Fit Guarantee returns and exchange policy will apply.

You can request an exchange here. After you've completed the request, we'll email you the free return label for the return of the original order. Please note that ThirdLove is not responsible for any returned packages that are shipped without this provided return label.

ThirdLove works with charities to donate all gently-used bras to women in need.

For Returns:

Once we receive and process your return, we will cancel your Try Before Buying order. Shipping is non-refundable for Try Before Buying orders.

You can request a return here. After you've completed the request, we'll email you the free USPS mailing label for the return of the order. Please note that ThirdLove is not responsible for any returned packages that are shipped without this provided return label.

ThirdLove works with charities to donate all gently-used bras to women in need.

Bras

We recommend hand-washing your ThirdLove bras so your favorite bra lasts longer:

Dab any stains with mild soap and water and gently rub.

Lingerie Care Kit

Soak for a few minutes, then gently work the suds into the fabric and rinse.

To get rid of excess water, fold and gently press the bra into a towel before laying it out to dry.

If you decide to wash your bra in a washing machine, use a gentle and cold cycle. Additionally, hook the bra together to avoid snagging and use a mesh lingerie bag.

We strongly discourageplacing bras in the dryeras the heat breaks down the spandex and elastic and also may result in stretching, an issue with the underwire, or cup deformation.

Underwear

All our underwearcan be washed in the machine in cold water on gentle! If they need a little extra love, follow these steps:

Dab any stains with mild soap and water, and gently rub.

Soak for a few minutes, then gently work the suds into the fabric and rinse.

Use a mesh lingerie bag so the underwear doesn't get snagged.

Lay underwear out on a towel to dry. If you decide to use the machine -- tumble dry with no heat.

Heat breaks down the spandex and elastic causing underwearto age before their time.

Lingerie Care Kit

Why We Love It

Hand-washing made easier with ourexclusive . Each kit comes with a 4oz bottle of fragrance-free, biodegradable Lingerie Wash - it's perfect for all your natural and synthetic fibers (including silks). We wouldn't trust just any formula to launder our treasured intimates. Ensure your pieces remain tear, tangle, and snag-free by laundering them in the Mesh Wash Bag.

Product Details

Hypoallergenic, Stain-Remover, Residue Free

Unscented

Biodegradable

Non-Toxic, phosphate-free

Can be used for hand washing or machine washing

High-Efficiency (HE) compatible

Wash: 4 fl. oz.

Mesh Bag approx. dimensions: 14"W x 17"L

Zipper closure

Sewn-in loopgives you option to air dry

Polyester: machine wash cold, tumble dry low

Made in USA

Standard Refunds

More Love, Less Money Refunds

Gift Cards

Afterpay and PayPal

Site Credit

Standard Refunds

Refunds are issued 15-30 business days to the original payment method after your return has been delivered. You will receive a confirmation email and the refund will be reflected on your statement in 2-3 business days. Please contact your financial institution if the refund is not reflected on your bank statement.

If you never received a confirmation email regarding your refund, please contact us.

More Love, Less Money Refunds

If you take advantage of our More Love, Less Money discount, your refund will be dependent on the number of items you keep.

For example:

If you order 2 bras and return 1, the discount will be removed and your refund willreflect the standard cost of the bra.

If you order 3 bras and return 1, your discount will reflect the Buy 2, Save $15 discount.

If you order 4 bras and return 1, your discount will reflect the Buy 3, Save $25 discount.

Gift Card Refunds

Gift cards are non-refundableor eligible for return. If you place an order with a gift card, the refund will be issued back to the original payment method.

Afterpay and PayPal

If you placed an order using Afterpay or PayPal, the refund will be issued back to the original payment method.For security purposes, Thirdlove does not have access to Afterpay or PayPal accounts.

For more information regarding your Afterpay account or balance, please refer to Afterpay FAQs or reach out to Afterpay.

Site Credit

If you are interested in returning an item back to us, you can receive site credit! Site credit is stored in your Hooked account and a site credit code will be sent via email.

If you want to return an item, but it does not comply with our Return Policy guidelines, site credit may be provided. You may also request site credit by notating this in the comment section of your return form.

Site credit does not expire.

We carry more bra sizes than any other brand, nearly 80 sizes across multiple styles. Browse our entire collection of bras here. Need more help? Contact us or review our frequently asked questions for all of our products below.

When are items restocked?

Will you ever make my size?

How do I learn about upcoming collections?

What styles offer half cups?

Do you offer a push-up style?

Do you offer unlined or wireless bras?

Do you offer a mastectomy bra?

Do you offer strapless bras?

What is the best bra for asymmetrical breasts?

Do you have nursing bras?

When are items restocked?

If the item you want is out of stock, we can easily notify once it's back!

To set up a notification:

Go to the product page (Example: The 24/7 Classic T-shirt Bra )

Select your desired size and color

Click the Notify Me button and add your email address

Once the item is restocked, you will receive a notification via email.

If there is no Notify Me button, we are not planning on restocking the item. Reach out to a Fit Stylist to help you find another item that you'll love just as much!

Will you ever make my size?

We are constantly working on adding new sizes and styles to our collection. Wewon'tstop until every woman has her perfect fit. If youcan'tfind your size or favorite style, let us know ! Well provide your feedback to our in-house design team.

How do I learn about upcoming collections?

Be the first to know about new product launches and upcoming collections by following us on social media, subscribing to our email, and receiving our catalogs and direct mailers.

Learn more about your marketing preferences here.

Have you always felt like you are in between cups sizes? Well, weve created half cup sizes just for that reason! For example, our A is between an A cup and B cup.

What styles offer half cups?

Our signature half cups are available in a variety of styles!

T-Shirt Styles

Plunge Styles

24/7 Classic T-Shirt Bra

24/7 Classic Contour Plunge

24/7 Cotton T-Shirt Bra

Seamless Stripe Plunge Bra

24/7 Lace Back T-Shirt Bra

24/7 Lace Contour Plunge

24/7 Lace Balconette Bra

24/7 Classic Racerback Bra

Longline Lace Balconette Bra

Longline Lace Plunge Bra

Geo Lace T-Shirt Bra

Geo Lace Plunge Bra

24/7 Classic Nursing Bra

24/7 Classic Wireless Nursing Bra

24/7 Classic Strapless Bra

24/7 Classic Lace Strapless Bra

At this time, we do not offer a half cup in every band size nor between every cup. We are working on expanding our collection to help you find your perfect fit!

Do you offer a push-up style?

We do! Try our 24/7 Classic Contour Plunge or 24/7 Lace Contour Plunge. These styles offer removable inserts providing a natural lift and adding a little extra support.

Do you offer unlined or wireless bras?

We do! You can shop all of our wireless collection here.

If you are looking for an unlined style, we recommend our Seamless Lounge Bra. This style is comfortable, flattering, and has removable inserts that, once removed, provides an unlined design.

Do you offer a mastectomy bra?

Currently, we do not offer bra specifically designed for mastectomies.

We have a Wireless collection which offers comfort and style. If you are comfortable with underwire, we recommend our 24/7 Perfect Coverage Bra. This style has gently padded straps, more coverage on the cups, and a smoothing band.

Do you offer strapless bras?

We do! You can shop our strapless collection here.

What is the best bra for asymmetrical breasts?

If you have asymmetrical breasts, we recommend our 24/7 Classic Contour Plunge or 24/7 Lace Contour Plunge. These are perfect for asymmetry because of their removable inserts that provide more support and a smoothing silhouette.

If you have asymmetrical breasts, we recommend sizing to your larger breast for a better fit. This creates a flattering fit and allows you to be comfortable in every style.

Our bras are not specifically designed for asymmetrical breasts.

Do you have nursing bras?

We do! Try our 24/7 Classic Nursing Bra or 24/7 Classic Wireless Nursing Bra.

Our nursing bras are designed for new mothers without sacrificing style or fit. We use super soft modal fabric that is soothing to the skin, while easy-open cups allow for simplicity while feeding and pumping. Complete with a wider, easy front closure, perfect fit for the nursery, home, or office.

Have questions about fit? We recommend our Fit Finder ! If you have already used our Fit Finder and have additional questions, we're here to help! See our FAQs below.

Finding your fit

Fit Finder

Can I give you my bust measurements?

Fit Tips

Fit Issues And Solutions

I have questions about my recommendation

Why did you recommend a new cup size? The issue was with the band. The cups fit perfectly.

Why did you recommend the same cup size?The band and the cups don't fit.

Finding your fit

Fit Finder

Millions of women have used our Fit Fi nder to find their perfect fit!To access the Fit Finder, go to "Fit Finder" at the top of the ThirdLove homepage.

Can I give you my bust measurements?

Our sizing is unique. We always recommend using our Fit Finder as it's helped millions of women find their perfect fit! When using Fit Finder, provide us with feedback about your best-fitting bra in your current collection.Based on your feedback, Fit Finder may recommend adjusting the band, cups, or both.

Fit Tips

Follow our fit tips to make sure your bra is the perfect fit:

A snug band is the right band. We recommend wearing your bra on the loosest set of hooks so you can tighten it as it stretches with wear.

Scoop and Swoop. Make sure your breasts are fitting comfortably into the cups. The underwire should lay flat under your breasts. If your cupsdon'tfeel right, let us know and well help determine a better fit.

Adjust the straps. Seems obvious but sometimes thats all you need to do.

Fit issues and Solutions

here

Slipping Straps If your straps keep slipping, try tightening them. If the straps keep slipping, your cups may be too big, try going down a cup size (or a half cup) for a better fit.

Straps Digging InThe straps should not be doing the heavy lifting. If the straps are digging, try tightening them. If that does not help, you may be experiencing a different fit issue. Contact us and an expert fit stylist will find your perfect fit!

My bra is riding up.If your bra doesnt stay in place, you may need a smaller band size. Try the scoop and swoop to ensure the underwire lays flat under your breasts and the band stays in place. If the bra keeps scooting up, move down a band size.

Cup GapingDo you have extra room in the cups? Try a smaller cup size. If youre only gaping a tiny bit, try out one of our signature half cups.

Cup OverflowIf your breasts are not fitting in the cups, thats easy, try a larger cup size!

Side OverflowSide overflow is an easy fix! Try moving up one cup size (or a half cup if you need just a bit more room).

I have questions about my size recommendation.

Why did you recommend a new cup size? The fit issue was with the band. The cups fit perfectly.

Great question! Your result reflects sister sizing, a concept practiced throughout the industry. When the original band size is changed for a better fit, the cup letter will also change to ensure the volume of the cups remains the same. If we don't change the cup letter, you'd lose that great cup fit!

Still not convinced? The following illustration and example further explain this concept.

In reviewing a portion of our bra sizing chart below, you'll see that different cup letters have the same cup volume. Notice that while 30D, 32C, 34B, and 36A are different band sizes and letters, the cup volume is the same.

What if, for example, you're wearing a 34B, and the cups fit great, but the band is too small?Going from a 34B to a 36 band would bring your size to a 36A. When you goupin the band, you godownin the cup letter, but the volume of the cup stays the same.

If the cups fit great, but the band is too big,going from a 36A to a 34 band would bring your size to a34B. When we godownin the band, you go up in thecupletter, but the volume of the cup stays the same.

Why did you recommend the same cup size?The band and the cups don't fit.Great question! Don't be thrown off by the same cup letter. It's all about volume. See the examples below that further explain.

If you're wearing a 34A, but the band and cups are too big, move one band size to the left and one cup size smaller to a 32A. This is the same cup letter, but the cup volume is one cup size smaller. Now, both the band and cups are the perfect fit!

If you're wearing a 32A, but the band and cups are too small, move one band size to the right and one cup size larger to a 34A. This is the same cup letter, but the cup volume is one cup size larger. Now, both the band and cups are the perfect fit!

Need help understanding how to navigate the bra size chart? See !

Our 60 Day Fit Guarantee!

Wear it. Wash it. If you don't love it for any reason, we'll take it back.

Exchanges & returns are always easy and free (for U.S. and Canada). If you're not 100% happy with your purchase, we'd love to help. If you need additional help, contact one of our superstar Fit Stylists via text, chat, email, or phone.

This does not apply to Try Before Buying order. For more information regarding Try Before Buying, refer here.

Need help finding a better fit or just want to say "Hi"? Text or live chat with us every day from 6:00 AM to 9:00 PM Pacific Time. We're here to help!

You can chat with us from your mobile device or desktop computer. Just click the chat bubble at the bottom, left corner of the website.

Prefer to text? Send a text directly to (415) 692-0089. Our expert fit stylists are waiting for you!

Desktop Display:

Mobile View:

Want to know your size in our Seamless Lounge Bra, refer to this chart!

We know that finding a nursing bra feels like an impossible task. That's why we've made it simple with these helpful tips:

Order a bra at least 1 cup and band size larger than your pre-pregnancy bra.Example: If you are originally a 38C, try ordering a 40C.

Use the "Sizing Help" tool on our 24/7 Classic Nursing Bra and 24/7 Classic Wireless Nursing Bra pages to calculate your recommended fit.

The "Sizing Help" tool will recommend two sizes. If you can't choose which one, order both! We offer free returns and exchanges so you never have to leave your home to find the best fit.

Reach out to a Fit Stylist !

Check out our blog post for more information about nursing bras.

We want you to be completely happy with your ThirdLove purchase. If somethings not right, we can help. Our Fit Stylists are available via text, live chat, phone or email to answer any questions you may have.

Canadian Orders

International Orders

Canadian Orders

We accept exchanges and returns on bras, underwear, and loungewear up to 60 days from the date of your purchase.Canadian exchanges and returns are free! You can request a return or exchange here.

All exchanges and returns must be processed in the country the order was placed.

International Orders

We currently do not offer international exchanges, but we're happy to take back your return for a refund so you can place a new standard order.

For international orders, return shipping and duties are the responsibility of the customer. Returns must be initiated within 60 days of purchase. To initiate a return, send an email to [email protected] or contact us here.

We wishour bras would last forever, but there comes a time when we need to retire our favorite bra. A bra's lifespan is determined by the care of the bra and the frequency of when it's worn.

Here's our advice on how to extend the longevity of your ThirdLove Bra:

Bra Rotation: Women should have at least 3 bras that they wear on rotation.This allows the fabric and elastic time to recover between wears.

Washing Properly: ThirdLove recommends that our bras are hand washed and air dried. Additional information can be found on this topic here.

Storing your Bra:We recommend keeping your bras in a drawer and laying them horizontal and flat; do not fold the bra. Also, it's best to not hook the bras, therefore, when they are nested, the hook and eye don't press against the bra behind it.

If you love us,tell us! Write a review on any of the following platforms:

Website :

Go to your favorite style(s)

Click the ratings or "customer reviews"

Let everyone know why you love it!

Facebook :

Click "reviews" on the left sidebar

Go to site reviews and press "Write Review"

Rate us and tell everyone why you love ThirdLove!

Better Business Bureau (BBB)

Go to ThirdLove on Better Business Bureau website. (The link above will take you right where you want to go.)

Once you have written your review make sure to check the Terms and Conditionsbox

Submit your review!

Email:

After placing an order, we may ask you to provide feedback.We want to know what youlove or how we can create the best fit for you!

Standard Orders

Try Before Buying Orders

Gift Cards and E-Gift Cards

Standard Orders

We accept the following US issued payment methods:

Visa

MasterCard

American Express

Discover

Paypal

Amazon Pay

Afterpay

Apple Pay

Your card will be chargedimmediately after your order is placed.

Note: All refunds for Afterpay will live in your Afterpay account. For Afterpay related questions, please refer to Afterpay FAQs or reach out to Afterpay. Pre-paid gift cards are accepted, however, all refunds will be issued back to the pre-paid card or site credit.

Try Before Buying Orders

For Try Before Buying orders, you're only charged the price of shipping at check out. If you decide to keep the bra, you'll be charged for the price after 30 days from placing the order.

We accept the following payment methods:

Visa

MasterCard

American Express

Discover

We do not accept the following payment methods for Try Before Buying orders:

Prepaid cards

PayPal

Amazon Pay

Afterpay

Gift Cards and E-Gift Cards

Show your friends and family your love with a ThirdLove gift card.

Physical Gift Card

Order a physical gift card and we'll deliver it right to your door.

Do you want to send it to a special someone? Follow these steps:

Upon checkout, input the recipient's address in the "Shipping address" section.

Put your email address in the "Customer information" section. This way the recipient doesn't get the order confirmation email!

E-Gift Card

After you purchase the e-gift card you will receive two emails. One will be your order confirmation, and the other will be the e-gift card for you to forward to the recipient.

Gift cards are not eligible for return, nor are they refundable. If you place an order with your gift card and then return that bra, the refund will go back onto the gift card.

Try our 24/7 Classic T-Shirt Bra, 24/7 Classic Contour Plunge, or 24/7 Perfect Coverage Bra and find your perfect fit!

How it works:

Complete our Fit Finder on our Try Before Buying page.

We'll recommend a size in one of our3 classic styles.

If youre ready to purchase the product, select Buy It Now. If you prefer to try it for 30 days before being charged, select Try Before Buying.

At checkout, you will be charged $4.99 to ship the order.We'll charge $68 (plus applicable state and local tax) for the price of the bra at the end of the 30-day period.

Once you receive the bra, try it out.Wear it, wash it, live in it.

Love the bra? Keep it!Not your perfect fit? You can return or exchange it within the 30-day window. If the bra is returned within 30 days, you will not be charged for the price of the bra.

Frequently asked questions

When does the 30-day period begin?

Can I really take the tags off?

What styles are available?

What do you do with the returned bras?

Can I apply a discount or promotional code?

What forms of payment do you accept?

Why do I see a pending charge on my bank statement?

Why do I see a recurring charge?Is this a subscription?

When does the 30-day period begin?

The Try Before Buying period starts the day you place your order.

Can I really take the tags off?

Yes! We recommend to try the bra on with the tags attached to determine whether you like the fit. If you feel the fit is perfect, take off the tags and wear it for 30 days!If the size doesn't work for you, initiate an exchange.

If the bra is worn and you'd like to exchange for a better size, we'll charge your credit card for the price of the bra before shipping the new order.

What styles are available?

Our 24/7 Classic T-Shirt Bra, 24/7 Classic Contour Plunge, and 24/7 Perfect Coverage Bra are available for Try Before Buying!

What do you do with the returned bras?

We clean each returned bra and donate them to both local San Francisco and womens charities. In 2018 alone, we are proud to have donated over $4 million worth of bras.

Can I apply a discount or promotional code?

Promotional codes andgift cardsmay not be applied to any Try Before Buying order.

What forms of payment do you accept?

We acceptVisa, MasterCard, American Express, and Discoverfor Try Before Buying. We cannot accept Paypal, Afterpay, or a prepaid card for Try Before Buying, as you will be charged for the bra at a later date.

If you need to change your payment, you can learn more about that here.

Why do I see a pending charge on my bank statement?

Directly after you place your order, there will be a$68 (plus applicable state and local tax) pending chargeon your banking statement.This authorization willdrop off your account in 2-3 business days, depending on your financial institution.

Why do I see a recurring charge?Is this a subscription?

Our Try Before Buying offer is not a subscription, and youll only be charged for the bra if you decide to keep it. Since you are charged at a later date, your bank may categorizeit as a "recurring" charge.

This offer is only available to customers in the U.S.

At ThirdLove, we run our donation program all year long. All returned bras that are in good condition are sent to our donation partner, I Support the Girls, a not-for-profit that collects and distributes gently worn bras and menstrual hygiene products to women and girls in need.

You can read all about our donations on International Women's Day.

Item(s) missing from an order

My package or item was damaged incorrect when delivered

Item(s) missing from an order

If an item is missing from an order, let us know and we will send out the new order!

Order 2 or more items? Your order may be delivered in multiple packages. We provide tracking numbers for each package. If you only received one tracking number, please contact us and we will help you!

For orders with multiple tracking numbers:

Ifyou do not receive your orders within 3-7 business days, please do the following:

Check around your home/apartment in case the postal carrier placed the package in an odd spot.

Ask your neighbors as they may have received your package instead.

Reach out to your local post office for information regarding the package.

My package or item was damaged or incorrect when delivered

If you received a damaged package or item, please contact us with:

Photo(s) of the order or item(s).

Any other relevant details.

We'll further review the issue with our fulfillment team and a Fit Stylist will assist you accordingly.

Creased Cups

If you find that the cups wrinkle or crease, no worries! The memory foam will react to your body heat, causing the foam to smooth out and the creases to disappear.

If you are having difficulty placing your order, try these following tricks:

Refresh Browser: Your internet browser may need to be refreshed. Try refreshing your browser, clearing your cookies, opening a new window, or switching to another internet browser.

Check the Payment: Always make sure the zip code on your credit card matches yourbilling address. If it is a Try Before Buying order, please be aware that we do not accept prepaid cards.

Ensure everything is filled out: Always make sure that all the information is filled out.

How do I exchange my product?

What can I exchange for?

When will I receive my exchange?

How do I exchange my product?

Click here to complete our digital exchange and return form. Please note you will need your order ID and the email address you used to place the order. Can't find yourorder ID?

Fill out the return label with all the items you are returning/exchanging in your order.

Once submitted, we'll email you a pre-paid shipping label and instructions for the exchange or return.

When we receive item(s) of the original order back at our Fulfillment Center, we'll place your new order. If the exchange label is not complete, a Fit Stylist will reach out to you!

We'll provide a new order number in a confirmation email once we place your exchange order.

If you would like to exchange for an item that is out of stock, we recommend processing your exchange as a return. Be sure to set up a notification so you are informed when the product you would like is restocked.

What can I exchange for?

All exchanges are for items of equal or lesser value. We do not save credit card information, therefore, we are unable to exchange for items of a higher price.

If you would like to exchange for a higher price item, we can process your exchange as a return and you can place a standard order.

When will I receive my exchange?

If your exchange request is complete, we'll process the exchange as soon as we receive the item(s) from the order back at our fulfillment center. If you have any questions, or the exchange form is incomplete, a Fit Stylist will reach out to you to help you find the perfect fit!

To view our return and exchange policy for Try Before You Buy and standard orders, click here.

Need to send something back? Follow these steps:

Click here to complete our exchange/return form. You will need your order ID and the email address you used to place the order. Can't find yourorder ID ?

Fill out the exchange/return form with all the items you wish to send back.If the style/size you are looking for does not display on the form, contact us !

Once submitted, we'll email you a pre-paid return label.It may take up to 30 minutes for the return label to be received by your email.

Please note: We can only process refunds or exchanges if all items in the box match the return label taped to yourreturn package. Any additional items sent back that are not included on the return label will delay the refund or exchange process.

For Exchanges

Once we receive your return, we will process your exchange and send an order confirmation email with a new order ID.

If you need additional sizing help, a fit stylist will reach out!

For Returns

Standard OrdersIt takes about 15-30 business days for refunds to be processed from the day your return is delivered. Once the refund is issued, please allow 1-3 business days for it to show on your statement.

Try Before Buying Once we receive your return, we will cancel your Try Before Buying order.

You can find our return and exchange policy here.

We have an hour to change or cancel your order after it's been placed. Just contact us and we will assist.

After the hour has passed, our fulfillment center is packing up your order and we are unable to change or cancel it.We can email you a pre-paid return label and once the package is delivered, just send it right back.

Is your bra uncomfortable? Millions of women have used our Fit Finder to find their perfect fit!To access the Fit Finder, go to "Fit Finder" at the top of the ThirdLove homepage.

Need to update your Fit Finder results? Follow these simple steps:

Go to "MY FIT" at the top of the ThirdLove homepage.

Click "Retake Quiz" under your current size.

You will be directed to our Fit Finder to find your new size!

Forgot yourpassword?

You can update your password with the following steps:1. Go to My Account 2. Press the "forgot password" button 3. Input your email address

You will receive a link via email to update your password.If this does not work, you may not have an account. Placing an order will not create an account automatically. If you would like to create an account, you can follow the steps here.

Care of (C/O) Address

When filling out your shipping information, proceed with the following format:Address LineC/O XXXXXXXCity, State Zip

APO/FPO Shipping

Once your package departs our warehouse, the US Postal Service (USPS) and the Military Postal service Agency (MPSA) is responsible for delivering your package to your APO/FPO address.

Priority mail is shipped via air to APO/FPO addresses and normally take around 10-15 days to most locations, depending on where you are located. Major military air hubs (Frankfurt, Baghdad, Kabul, Azores), often receive packages at a faster rate, sometimes within 7 business days. More remote outstations may receive their order after 30 days.

Our bras are made of high-quality nylon/spandex fabrics sourced from the United States, Europe, and Asia.

Our products do not contain:

Latex

Formaldehyde

Flame Retardants

Rubber

Nickel

Carmine

Red Dye

Copper Zinc

Please note, our products are manufactured in a shared facility that produces other brands. We cannot guarantee those brands do not use any of the fabrics/materials listed above.

Learn more about what our products are made of here !

Not every body is made the same and not every breast shape is the same. Learn more about different breast shapes and the bras we designed specifically with your breast shape in mind.

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

Eligibility: Sweepstakes (the "Sweepstakes") is open only to those who follow ThirdLove(the Sponsor) on Instagram during the designated time period and who are at least 18+ years old at the time of entry. The sweepstakes is open to the legal residents of the United States and is void where prohibited by law. Employees of ThirdLoveand their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers and their immediate family members and/or those living in the same household of each are not eligible to participate in the Sweepstakes. The Sweepstakes is subject to all applicable federal, state and local laws and regulations. Void where prohibited.

Agreement to Rules: By participating, you agree to be fully and unconditionally bound by the terms in this Sweepstakes agreement (the Rules), and you represent and warrant that you meet the eligibility requirements set forth herein. In addition, you agree to accept the decisions of ThirdLoveas binding as it relates to the content. The Sweepstakes is subject to all applicable federal, state and local laws.

Sweepstakes Period: Entries will be accepted online starting on or about May 24, 2017 at 12:00 AM and ending July 31, 20167 at 11:59 PM. All times are (GMT-05:00) Eastern Time (US & Canada).

How to Enter: The Sweepstakes must be entered by following ThirdLoveon Instagram. The entry must fulfill all sweepstakes requirements, as specified, to be eligible to win a prize. Entries that are not complete or do not adhere to the Rules or specifications may be disqualified at the sole discretion of ThirdLove. You may enter only once and you must fill in the information requested. You may not enter more times than indicated by using multiple identities or devices in an attempt to circumvent the Rules. If you use fraudulent methods or otherwise attempt to circumvent the Rules your submission may be removed from eligibility at the sole discretion of ThirdLove.

Prizes: The approximate retail value of all prize is $100. You are not guaranteed to win a prize and your chance of winning is dependent on the total number of eligible entries received. Actual/appraised value may differ at time of prize award. The specifics of the prize shall be solely determined by the Sponsor. No cash or other prize substitution permitted except at Sponsor's discretion. The prize is nontransferable. Any and all prize related expenses, including without limitation any and all federal, state, and local taxes shall be the sole responsibility of the winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by winners is permitted.

Odds: The odds of winning depend on the number of eligible entries received.

Winner selection and notification: Winners of the Sweepstakes will be selected in a random drawing under the supervision of the ThirdLove. ThirdLoveshall have no liability for a winner's failure to receive notices due to winners' spam, junk e-mail or other security settings or for winners' provision of incorrect or otherwise non-functioning contact information. If the selected winner cannot be contacted, is ineligible, fails to claim the prize within 15 days from the time award notification was sent, or fails to timely return a completed and executed declaration and releases as required, prize may be forfeited and an alternate winner selected. The receipt by winner of the prize offered in this Sweepstakes is conditioned upon compliance with any and all federal and state laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY ANY WINNER (AT SPONSOR'S SOLE DISCRETION) WILL RESULT IN SUCH WINNER'S DISQUALIFICATION AS WINNER OF THE SWEEPSTAKES AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

Rights Granted by You: By entering this content you understand that anyone acting on behalf of ThirdLove, or its respective licensees, successors and assigns will have the right, where permitted by law, without any further notice, review or consent to print, publish, broadcast, distribute, and use, worldwide in any media now known or hereafter in perpetuity and throughout the World, your entry, including, without limitation, the entry and winner's name, portrait, picture, voice, likeness, image or statements about the Sweepstakes, and biographical information as news, publicity or information and for trade, advertising, public relations and promotional purposes without any further compensation.

Terms: ThirdLovereserve the right, in its sole discretion to cancel, terminate, modify or suspend the Sweepstakes should (in its sole discretion) a virus, bugs, non-authorized human intervention, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Sweepstakes. In such case, ThirdLovemay select the recipients from all eligible entries received prior to and/or after (if appropriate) the action taken by ThirdLove. They reserve the right at its sole discretion to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Sweepstakes or website or violates these Terms & Conditions.

ThirdLovehas the right, in its sole discretion, to maintain the integrity of the Sweepstakes, to void votes for any reason, including, but not limited to; multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by sweepstakes Rules; or the use of bots, macros or scripts or other technical means for entering.Any attempt by an entrant to deliberately damage any web site or undermine the legitimate operation of the sweepstakes may be a violation of criminal and civil laws and should such an attempt be made, ThirdLovereserve the right to seek damages from any such person to the fullest extent permitted by law.

Limitation of Liability: By entering you agree to release and hold harmless ThirdLoveand its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly, whether caused by negligence or not, from (i) such entrant's participation in the sweepstakes and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof, (ii) technical failures of any kind, including but not limited to the malfunctioning of any computer, cable, network, hardware or software; (iii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error which may occur in the administration of the Promotion or the processing of entries.

Disputes: THIS SWEEPSTAKES IS GOVERNED BY THE LAWS OF UNITED STATES AND CALIFORNIA, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Sweepstakes, participant agrees that any and all disputes which cannot be resolved between the parties, and causes of action arising out of or connected with this Sweepstakes, shall be resolved individually, without resort to any form of class action, exclusively before a court located in San Francisco, California having jurisdiction. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys' fees, other than participant's actual out-of-pocket expenses (i.e. costs associated with entering this Sweepstakes), and participant further waives all rights to have damages multiplied or increased.

Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the ThirdLovePrivacy Policy here: https://www.thirdlove.com/pages/privacy.

Sponsor: The Sponsor of the Sweepstakes is ThirdLove, located at 350 Rhode Island St. Suite 360, San Francisco, CA, 94013, United States.

This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. You understand that you are providing your information to the owner of this sweepstakes.