

Diverse employees at ThriftBooks have rated Perks And Benefits, Environment, and Compensation as the highest categories they have scored
Women at ThriftBooks have rated Environment, Perks And Benefits, and CEO Rating as the highest categories they have scored
ThriftBooks employees are -21% more likely to recommend ThriftBooks as a great place to work
| 30% | Promoters |
|---|---|
| 19% | Passives |
| 51% | Detractors |
Working at ThriftBooks is rated below average by 49 employees, across various culture dimensions. ThriftBooks employees rate Environment highest among all categories, and think that Manager and Compensation have the most room for improvement, putting ThriftBooks’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Seattle. See below in detail how working at ThriftBooks was rated by employees.
Overall Company Culture at ThriftBooks is rated C-
Last updated 21 days ago
ThriftBooks ranks in the Bottom 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 52 ThriftBooks employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping ThriftBooks improve their work culture.
| Positive Reviews | 89% |
|---|---|
| Constructive Feedback | 11% |
What did you like most about the interview process?The person that interviewd me 6 years ago was very positive
What is most positive about the culture and environment at your company?Nothing here i like honestly outside of the book
What makes you most happy at work?The interesting titles and vintage books
What do your coworkers need to improve and how could you work together better?Team work being on time for work and being more considerate of others
What does the leadership team need to get better at?Talking to they team how to train new hires and being on the same page
What does the leadership team need to get better at?Leadership needs to get better at listening to employees, and taking action to create a less hostile work environment .
Based in Seattle, WA, ThriftBooks is the largest online seller of used books in the world, having sold more than 100 million books since its inception.
We believe reading can change the world. Reading empowers people, offering them empathy, education, and occasional escape.
| Headquarter | 18300 Cascade Ave S, Suite 150 Seattle, WA 98188 United States of America |
|---|---|
| Website | www.thriftbooks.com |
| Founding Date | 2003 |
| Tel | 253.275.2241 |
| Company Status | Private |
| Jobs | www.thriftbooks.com/employment.aspx |
| Social Sites |
ThriftBooks competitors include Amazon and Better World Books. ThriftBooks ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ThriftBooks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

49 employees at ThriftBooks have reviewed ThriftBooks across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 21 days ago.
Overall, the 49 ThriftBooks employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ThriftBooks are not very pleased with their total compensation at ThriftBooks, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ThriftBooks are generally satisfied with their team. 49 Participants grade the quality of their coworkers a C-. The majority believe the meetings at ThriftBooks are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ThriftBooks believe the environment at ThriftBooks is positive. Most Participants believe the pace of work at ThriftBooks is comfortably fast. About 75% of the employees at ThriftBooks work 8 hours or less.
Overall, the employees at ThriftBooks are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining ThriftBooks is that the company was very unprepared on their first day. ThriftBooks employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of ThriftBooks' KPIs and OKRs is essential for its success. Out of 1 ThriftBooks employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Mike’s approval rate is lower compared to CEOs at similar sized companies, putting Mike in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Seattle. Mike Ward’s employees rank ThriftBooks in the Top 30% for Environment, in the Top 50% for Outlook, and in the Bottom 45% for Executive Team. Ward is generally unpopular with ThriftBooks employees, but ranks especially low with Female employees. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to ThriftBooks’s competitors, Mike Ward ranks below Amazon CEO Andy Jassy.
The ThriftBooks Executive Team is rated a “C” and led by CEO Mike Ward, VP Operations Michael Teague, and VP Sales and Marketing Nicole Cox
Mike Ward CEO / President
Mike Ward serves as the CEO / President of ThriftBooks.
Michael Teague VP Operations
Michael Teague serves as the VP Operations of Thrift Books. Michael started at Thrift Books in May of 2017. Michael... read more
Nicole Cox VP Sales and Marketing
Nicole Cox serves as the VP Sales and Marketing of Thrift Books. Nicole started at Thrift Books in May of 2017. Nicole... read more
Michael Jonas Chief Financial Officer
Michael Jonas serves as the Chief Financial Officer of Thrift Books. Michael started at Thrift Books in February of... read more
Barbara Hagen Vice President, Sales and Marketing
Barbara Hagen serves as the Vice President, Sales and Marketing of ThriftBooks.
Trevor H VP - Software and Data Engineering
Trevor H serves as the VP - Software and Data Engineering of ThriftBooks.
Kellee Cattoor Account Manager
Kellee Cattoor serves as the Account Manager of ThriftBooks.
Ken Goldstein Executive Chairman
Ken Goldstein serves as the Executive Chairman of ThriftBooks.
Christopher Gottlich General Manager
Christopher Gottlich serves as the General Manager of ThriftBooks.
How much do people at ThriftBooks get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ThriftBooks is $72,902, or $35 per hour, while the estimated median salary is $74,255, or $35 per hour.
At ThriftBooks, the highest paid job is a Sales Manager at $162,814 annually and the lowest is an Admin Assistant at $45,282 annually. Average ThriftBooks salaries by department include: HR at $107,944, Engineering at $111,058, Finance at $75,305, and Admin at $52,945. Half of ThriftBooks salaries are above $74,255.
19 employees at ThriftBooks rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 59 ratings) while 19 employees at ThriftBooks rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 19 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $46k | $46k | 1st Percentile |
17th Percentile $64k | $64k | 17th Percentile |
33rd Percentile $74k | $74k | 33rd Percentile |
50th Percentile $128k | $128k | 50th Percentile |
67th Percentile $194k | $194k | 67th Percentile |
83rd Percentile $263k | $263k | 83rd Percentile |
100th Percentile $268k | $268k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at ThriftBooks score the company 62/100 across various culture categories, placing ThriftBooks in the Bottom 25% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ThriftBooks across various culture dimensions.
ThriftBooks PTO policy is a critical component of the benefits package offered to employees.

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Candidates By Department
Customer Support | 100% |
|---|
Candidates By Location
Janesville | 100% |
|---|
What is ThriftBooks address?
ThriftBooks location is at 18300 Cascade Ave S, Suite 150
Who is the CEO of ThriftBooks?
ThriftBooks CEO is Mike Ward, their score by employees is 66
What is ThriftBooks eNPS?
The eNPS for ThriftBooks is -21
What is the salary for DevOps in ThriftBooks?
DevOps average salary in the US is 151k
What are the salaries in the Business Development in ThriftBooks?
The average salaries for Business Development in ThriftBooks is 98k