ThriftBooks Culture | Comparably
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ThriftBooks Claimed Company
Based in Seattle, WA, ThriftBooks is the largest online seller of used books in the world, having sold more than 100 million books since its inception. read more
EMPLOYEE
PARTICIPANTS
49
TOTAL
RATINGS
398

ThriftBooks Company Culture

ThriftBooks Culture

This score is derived from employee ratings & reviews
3.0/5
ThriftBooks' Overall Culture is rated C-

Top Rated Culture Dimensions

ThriftBooks CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Mike Ward ThriftBooks' CEO
Mike Ward
66 /100

Diversity at ThriftBooks

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at ThriftBooks have rated Perks And Benefits, Environment, and Compensation as the highest categories they have scored

Women at ThriftBooks

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at ThriftBooks have rated Environment, Perks And Benefits, and CEO Rating as the highest categories they have scored

ThriftBooks eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-21

ThriftBooks employees are -21% more likely to recommend ThriftBooks as a great place to work

30%Promoters
19%Passives
51%Detractors

Working at ThriftBooks

Working at ThriftBooks is rated below average by 49 employees, across various culture dimensions. ThriftBooks employees rate Environment highest among all categories, and think that Manager and Compensation have the most room for improvement, putting ThriftBooks’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Seattle. See below in detail how working at ThriftBooks was rated by employees.

Overall Company Culture at ThriftBooks

C-

Overall Company Culture at ThriftBooks is rated C-

Last updated 21 days ago

Bottom
35%

ThriftBooks ranks in the Bottom 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

ThriftBooks Employee Reviews

Out of 52 ThriftBooks employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping ThriftBooks improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From ThriftBooks Employees

  • What did you like most about the interview process?
    The person that interviewd me 6 years ago was very positive
  • What is most positive about the culture and environment at your company?
    Nothing here i like honestly outside of the book
  • What makes you most happy at work?
    The interesting titles and vintage books

Constructive Feedback From ThriftBooks Employees

  • What do your coworkers need to improve and how could you work together better?
    Team work being on time for work and being more considerate of others
  • What does the leadership team need to get better at?
    Talking to they team how to train new hires and being on the same page
  • What does the leadership team need to get better at?
    Leadership needs to get better at listening to employees, and taking action to create a less hostile work environment .

ThriftBooks Company Information

ThriftBooks Company Overview

Based in Seattle, WA, ThriftBooks is the largest online seller of used books in the world, having sold more than 100 million books since its inception.

ThriftBooks Mission, Vision & Values

ThriftBooks Mission & Values

We believe reading can change the world. Reading empowers people, offering them empathy, education, and occasional escape.

Headquarter18300 Cascade Ave S, Suite 150
Seattle, WA 98188
United States of America
Websitewww.thriftbooks.com
Founding Date2003
Tel253.275.2241
Company StatusPrivate
Jobswww.thriftbooks.com/employment.aspx
Social Sites

ThriftBooks Competitors

ThriftBooks competitors include Amazon and Better World Books. ThriftBooks ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ThriftBooks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Amazon's Logo
    Amazon
    4.2/5
  2. #2
    ThriftBooks' Logo
    ThriftBooks
    3.0/5
  3. #3
    Better World Books' Logo
    Better World Books
    2.8/5
  • Culture Video

ThriftBooks Employees

49 employees at ThriftBooks have reviewed ThriftBooks across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 21 days ago.

Overall, the 49 ThriftBooks employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ThriftBooks are not very pleased with their total compensation at ThriftBooks, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ThriftBooks are generally satisfied with their team. 49 Participants grade the quality of their coworkers a C-. The majority believe the meetings at ThriftBooks are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ThriftBooks believe the environment at ThriftBooks is positive. Most Participants believe the pace of work at ThriftBooks is comfortably fast. About 75% of the employees at ThriftBooks work 8 hours or less.

Overall, the employees at ThriftBooks are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ThriftBooks - Employee Onboarding

The prevailing opinion from employees about joining ThriftBooks is that the company was very unprepared on their first day. ThriftBooks employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ThriftBooks KPIs and OKRs

Employees’ understanding of ThriftBooks' KPIs and OKRs is essential for its success. Out of 1 ThriftBooks employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

ThriftBooks CEO & Leadership

ThriftBooks CEO - Mike Ward

Mike Ward ThriftBooks' CEO
66 /100

Mike’s approval rate is lower compared to CEOs at similar sized companies, putting Mike in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Seattle. Mike Ward’s employees rank ThriftBooks in the Top 30% for Environment, in the Top 50% for Outlook, and in the Bottom 45% for Executive Team. Ward is generally unpopular with ThriftBooks employees, but ranks especially low with Female employees. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to ThriftBooks’s competitors, Mike Ward ranks below Amazon CEO Andy Jassy.

ThriftBooks Leadership

The ThriftBooks Executive Team is rated a “C” and led by CEO Mike Ward, VP Operations Michael Teague, and VP Sales and Marketing Nicole Cox

  • Mike Ward  CEO / President

    Mike Ward CEO / President

    Mike Ward serves as the CEO / President of ThriftBooks.

  • Michael Teague VP Operations

    Michael Teague serves as the VP Operations of Thrift Books. Michael started at Thrift Books in May of 2017. Michael... read more

  • Nicole Cox VP Sales and Marketing

    Nicole Cox serves as the VP Sales and Marketing of Thrift Books. Nicole started at Thrift Books in May of 2017. Nicole... read more

  • Michael Jonas Chief Financial Officer

    Michael Jonas serves as the Chief Financial Officer of Thrift Books. Michael started at Thrift Books in February of... read more

  • Barbara Hagen Vice President, Sales and Marketing

    Barbara Hagen serves as the Vice President, Sales and Marketing of ThriftBooks.

  • Trevor H VP - Software and Data Engineering

    Trevor H serves as the VP - Software and Data Engineering of ThriftBooks.

  • Kellee Cattoor Account Manager

    Kellee Cattoor serves as the Account Manager of ThriftBooks.

  • Ken Goldstein Executive Chairman

    Ken Goldstein serves as the Executive Chairman of ThriftBooks.

  • Christopher Gottlich General Manager

    Christopher Gottlich serves as the General Manager of ThriftBooks.

ThriftBooks Salaries

How much does ThriftBooks pay?

How much do people at ThriftBooks get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ThriftBooks is $72,902, or $35 per hour, while the estimated median salary is $74,255, or $35 per hour.

At ThriftBooks, the highest paid job is a Sales Manager at $162,814 annually and the lowest is an Admin Assistant at $45,282 annually. Average ThriftBooks salaries by department include: Communications at $74,255, Customer Support at $58,822, Operations at $71,359, and Marketing at $76,926. Half of ThriftBooks salaries are above $74,255.

19 employees at ThriftBooks rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 59 ratings) while 19 employees at ThriftBooks rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 19 ratings).

Last updated months ago.

1st Percentile
$46k
$46k1st Percentile
17th Percentile
$64k
$64k17th Percentile
33rd Percentile
$74k
$74k33rd Percentile
50th Percentile
$128k
$128k50th Percentile
67th Percentile
$194k
$194k67th Percentile
83rd Percentile
$263k
$263k83rd Percentile
100th Percentile
$268k
$268k100th Percentile
$72,902*
Average Compensation
$74,255*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ThriftBooks Salaries by Department

Explore ThriftBooks Salaries

Diversity & Inclusion at ThriftBooks

Diverse employees at ThriftBooks score the company 62/100 across various culture categories, placing ThriftBooks in the Bottom 25% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ThriftBooks across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ThriftBooks Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

ThriftBooks PTO

ThriftBooks PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ThriftBooks Careers

ThriftBooks Jobs

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Let ThriftBooks Know You Want To Work There

Overview of Candidates Interested in ThriftBooks on Comparably

Candidates By Department

Customer Support
100%

Candidates By Location

Janesville
100%

Frequently Asked Questions regarding ThriftBooks

What is ThriftBooks address?

ThriftBooks location is at 18300 Cascade Ave S, Suite 150

Who is the CEO of ThriftBooks?

ThriftBooks CEO is Mike Ward, their score by employees is 66

What is ThriftBooks eNPS?

The eNPS for ThriftBooks is -21

What is the salary for Executive Assistant in ThriftBooks?

Executive Assistant average salary in the US is 63k

What are the salaries in the Admin in ThriftBooks?

The average salaries for Admin in ThriftBooks is 53k

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