81
out of 100
Ticketmaster Claimed Company
Ticketmaster is an online retailer of tickets for events ranging from concerts to broadway shows to family events. read more
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Ticketmaster Competitors
Ticketmaster competitors include StubHub, Front Gate Tickets, Eventbrite, Live Nation Entertainment and Ticketfly. Ticketmaster ranks 2nd in Employee Net Promoter Score on Comparably vs its competitors. See below how Ticketmaster compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
4th
Customer Service
3rd
See Ticketmaster Culture vs Competitors:
Ticketmaster Competitors at a Glance
CEO Ratings Comparison
Ticketmaster's CEO Score Ranks 3rd
113 Employees at Ticketmaster rate Jared Smith a 71 out of 100, which ranks them 3rd below Front Gate Tickets' CEO,. Last rating was today.
- 1st
Eric H. BakerStubHub84 Employees at StubHub rate Eric H. Baker a 81 out of 100, which ranks them 1st out of Ticketmaster's competitors. Last rating was months ago.
- 2nd
Front Gate Tickets78out of 1004 Employees at Front Gate Tickets rate a 78 out of 100, which ranks them 2nd out of Ticketmaster's competitors. Last rating was months ago.
- 4th
Michael RapinoLive Nation Entertainment68out of 100240 Employees at Live Nation Entertainment rate Michael Rapino a 68 out of 100, which ranks them 4th out of Ticketmaster's competitors. Last rating was months ago.
- 5th
Julia HartzEventbrite67out of 10046 Employees at Eventbrite rate Julia Hartz a 67 out of 100, which ranks them 5th out of Ticketmaster's competitors. Last rating was a month ago.
- 6th
Andrew DreskinTicketfly63out of 1006 Employees at Ticketfly rate Andrew Dreskin a 63 out of 100, which ranks them 6th out of Ticketmaster's competitors. Last rating was months ago.
Product Quality Score Comparison
Ticketmaster Ranks 3rd in Product Quality Score
541 Customers rate Ticketmaster's Product Quality Score a 1.7/5, which ranks it 3rd against its competitors, below Eventbrite.
NPS Comparison
Ticketmaster Ranks 3rd in Net Promoter Score
632 Customers rate Ticketmaster's Net Promoter Score a -63, which ranks it 3rd against its competitors, below Live Nation Entertainment. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Ticketmaster to a friend?”.
Pricing Score Comparison
Ticketmaster Ranks 4th in Pricing Score
498 Customers rate Ticketmaster's Pricing Score a 1.5/5, which ranks it 4th against its competitors, below Front Gate Tickets.
Customer Service Comparison
Ticketmaster Ranks 3rd in Customer Service
477 Customers rate Ticketmaster's Customer Service a 1.5/5, which ranks it 3rd against its competitors, below Eventbrite.
Overall Culture Score Comparison
Ticketmaster Ranks 3rd in Overall Culture Score
156 Employees rate Ticketmaster's Overall Culture a 70/100, which ranks it 3rd against its competitors, below Front Gate Tickets. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Ticketmaster Ranks 2nd in Employee Net Promoter Score
112 Employees rate Ticketmaster's Employee Net Promoter Score a 7, which ranks it 2nd against its competitors, below StubHub. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Ticketmaster to a friend?”.
Gender Score Comparison
Ticketmaster Ranks 2nd in Gender Score
19 Employees rate Ticketmaster's Gender Score a 75/100, which ranks it 2nd against its competitors, below StubHub. The Gender Score tracks how positively women rate their experience at Ticketmaster.
Diversity Score Comparison
Ticketmaster Ranks 3rd in Diversity Score
28 Employees rate Ticketmaster's Diversity Score a 72/100, which ranks it 3rd against its competitors, below Live Nation Entertainment. The Diversity Score tracks how positively diverse employees rate their experience at Ticketmaster.
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