7
eNPS Score
Q&A With Ticketmaster Employees
All work and no play? No way! We come together at more than just meetings. In fact, there's a fun get-together on the calendar every month, including our annual Halloween bash and costume contest, and take your children to work day. Sometimes you can even catch a live band on the roof at our Hollywood headquarters.
How employees describe working at Ticketmaster
They are helpful and understanding and caring.
I just had a really bad experience with ticket master. I purchased my tickets almost six months ago. They were "in process" right up until they day before the event when I was supposed to get them. Spoke to several customer service reps. I went to the venue but never received the tickets. FRUSTRATED
They are reliable and work well with each other!
Less wait time trying to speak with someone. Speaking with someone in the city where the event is being held who knows how to navigate web site themselves. Knowledgeable help for ADA people to purchase a seat with funds from each person whom also is disabled, companion to enjoy the event.
fun environment, great colleagues, enjoy the industry, some great perks
What it's like to work at Ticketmaster
- Ticketmaster employees generally work 8.7 hrs a day
- Employees at Ticketmaster report the work pace is extremely fast
- On a typical day, employees at Ticketmaster have 1 meeting
- 85% of Ticketmaster employees look forward to interacting with their team every day
- Ticketmaster employees most often take unlimited paid vacation and sick days each year
- 70% of Ticketmaster employees report they are happy with their work life balance
- Ticketmaster employees typically get valuable feedback on how to improve at work Every Week
- 84% of Ticketmaster employees call their work environment positive
Q&A With Ticketmaster Employees
IDX: 0 TOT: 14
What benefits does Ticketmaster provide?
Top Employee Response
The benefits here are pretty great, actually. Health, dental and vision coverage, 10 paid holidays, 15 paid vacation days, 5 sick days, 5 volunteer days, 2 hours to go vote, we close early before holiday weekends, get the last 2 weeks of the year off, we have a social calendar that allows us to do fun outings, and even a "ditch day" where we can go out and watch a movie, or go to a baseball game... anything. We did paintball earlier this year for our ditch day. There is an employee program to help employees out financially in times of need, we have tuition assistance (that will help pay off your student loans). 2 free tickets a year to any Live Nation promoted show, free grass pass admission to all Live Nation owned amphitheaters, ticket purchases without fees, access to big festivals, ability to enter drawings for free tickets to big events, like the Grammys.
Benefits are pretty good, include 12 days vacation plus a 2 week closure at xmas (so around 4 weeks/yr). 401k match, tuition reimbursement, child care reimbursement, 6 months fully paid leave for a new child.
Free fresh juice. Two weeks off at the end of the year. Help with student loans.
How's the work life balance at Ticketmaster?
Amazing the WFH opportunities are great and vacation policy is pretty decent as well. Managers are very good about working with employees when family needs arise.
Work/Life balance at Ticketmaster is 100% dependent on the team and manager. Some people seemingly have nothing to do all day, come in at 10 and are out at 4. Maybe they work really hard from home... Other's on the same team may be in at 6AM and work until 8PM to pick up the slack. Overall, my impression is that there isn't a work/life balance at Ticketmaster. You are expected to work. If life gets in the way of that, you need less life if you want to keep working here.
What should I wear for an interview at Ticketmaster?
Guess it depends on the position, as a developer I wore nice jeans and a button shirt. It's quite casual there.
What's the interview process like at Ticketmaster?
It's been a while but I don't remember being too rough. If they like you and you are basically competent...or you have a friend here you can get hired.
What part of Ticketmaster's business is growing fastest? What part is having difficulties?
Top Employee Response
Resale is growing fastest. Everything else seems to be stagnant.
What do people at Ticketmaster think about the CEO? What do they do well and what can they improve?
Top Employee Response
The CEO is a non-entity to us really. Rapino (CEO) of Live Nation isn't visible and doesn't communicate to the minions directly. We know that the company is making money. We also know that none of us get stock or any kind of ownership. The pay is okay but lower than market since we "get" to work someplace this cool. They hire "friends" into leadership who have no business being in those positions but won't let them go because of pride. Culture is pretty bad.
What are you most excited about working at Ticketmaster?
Free tickets every once in a while
What's the company culture like at Ticketmaster?
Not very intimate, since the company is so large. Still, there are lots of people of different backgrounds to get to know once you start meeting people
How are the benefits at Ticketmaster for employees in Engineering?
Ticketmaster's Engineering team rates their overall benefits a C+ and most of them think the perks are Bad. 71% of Ticketmaster employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 10-15 days of paid vacation, and most of them believe the cash value of their benefits is $2500+/mo.
How's career growth and advancement at Ticketmaster?
55% of the same employees also feel like Ticketmaster is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Ticketmaster.
How are the managers at Ticketmaster?
Ticketmaster employees rate their manager an A or 78/100 and the majority believe their manager truly cares about them as a person. Most of the employees (80%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Ticketmaster?
Ticketmaster employees rates their pay and overall compensation a C or 62/100. 44% of employees believe they are paid fairly and 87% of employees get raises every year.
Curious about what work's like at Ticketmaster?
Anonymously Ask Ticketmaster Employees Any Question
Should I work at Ticketmaster?
43% of Ticketmaster employees would encourage their friends to become coworkers, whereas 21% are neutral and 36% would not recommend working at Ticketmaster to their friends.
| 43% | Promoters |
|---|---|
| 21% | Passive |
| 36% | Detractors |
Working at Ticketmaster's competitors
Recently Asked Questions about working at Ticketmaster
- What should I wear for an interview at Ticketmaster?
- How's the work life balance at Ticketmaster?
- What do people at Ticketmaster think about the CEO? What do they do well and what can they improve?
- What part of Ticketmaster's business is growing fastest? What part is having difficulties?
- What's the interview process like at Ticketmaster?
