0
NPS
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Brand Page
Time4Learning
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About Time4Learning's Brand
Time4Learning is an online curriculum provider that offers educational programs for home use and homeschooling.
Brand at a Glance
85%
Customer Loyalty
3/5
Product Quality
3/5
Pricing
3.1/5
Customer Service
Time4Learning NPS
Time4Learning's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Time4Learning's customers would recommend using the product based on a scale of -100 to 100.
Time4Learning Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Time4Learning NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 100 | Aug 2021 | 100 |
Mar 2023 100 | Mar 2023 | 100 |
Apr 2025 0 | Apr 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Time4Learning Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Time4Learning users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Time4Learning Product Quality
3/5
Time4Learning has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Time4Learning's overall Product Quality score rated by its users and customers.
Time4Learning Product Information
Time4Learning’s product quality score is a 3 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Education
Time4Learning Pricing
Time4Learning ROI & Value For Money
3/5
Time4Learning has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Time4Learning's overall ROI score rated by its users and customers.
Time4Learning Customer Satisfaction (CSAT)
Time4Learning Customer Satisfaction (CSAT) Score
50 / 100
Time4Learning has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Time4Learning Customer Service
3.1/5
Time4Learning has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Time4Learning's overall Customer Service score rated by its users and customers.
About Time4Learning's Customer Service
Address
6300 NE 1st Ave, Fort Lauderdale, FL 33334
Website
https://www.time4learning.com/
Phone Number
(888) 771-0914
Time4Learning's Social Links
Time4Learning as an Employer
3.8/5
Time4Learning has a 3.8/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
Time4Learning scored a 0 for Net Promoter Score and a 42 for Employee Net Promoter Score. NPS gauges how likely a customer of Time4Learning would recommend the brand to a friend. ENPS measures how likely Time4Learning employees would recommend working at Time4Learning to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
42
eNPS Score
| 67% | Promoters |
|---|---|
| 8% | Passive |
| 25% | Detractors |
