Tivo – customer service response and follow up. ability to solve your problem | Comparably
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Tivo – customer service response and follow up. ability to solve your problem

Tivo
TiVo is a digital video recorder that allows users to save TV programs for later viewing based on an electronic TV programming schedule. read more
EMPLOYEE
PARTICIPANTS
21
TOTAL
RATINGS
320

customer service response and follow up. ability to solve your problem

Other Employee Reviews for Tivo

What's going wrong and how can it be improved?

Our product has incremental innovation and a ton of stagnation.

Outlook review
Briefly describe your overall experience at your company

it's been good. hopefully gets even better.

Briefly describe your overall experience at your company

Overall my experience is that everyone looks out for themselves with the lack of knowledge of the product and no knowledge or training on a consistent basis. Any knowledge that the department has is kept to themselves to obtain job security.

Briefly describe your overall experience at your company

admin warehouse general work computer skills customer care

What do you value most about this brand?

fairly good design of the user interface

Read Reviews by Category

All (42 reviews)
Leadership (7 reviews)
Compensation (2 reviews)
Team (4 reviews)
Environment (4 reviews)
Outlook (4 reviews)

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