Tivo – Ignorant Customer Service that doesn't give a damn about your problem.

TiVo is a digital video recorder that allows users to save TV programs for later viewing based on an electronic TV programming schedule. read more

EMPLOYEE PARTICIPANTS: 21

TOTAL RATINGS: 320

CEO: Raghavendra Rau

Ignorant Customer Service that doesn't give a damn about your problem.

Other Employee Reviews for Tivo

What's going wrong and how can it be improved?

Our product has incremental innovation and a ton of stagnation.
Outlook review

Briefly describe your overall experience at your company

Overall my experience is that everyone looks out for themselves with the lack of knowledge of the product and no knowledge or training on a consistent basis. Any knowledge that the department has is kept to themselves to obtain job security.

Briefly describe your overall experience at your company

admin warehouse general work computer skills customer care

What can this brand most improve?

Connection and additional modules reliability

What can this brand most improve?

Do any of your customers use your products on weekends? You don’t support them. How much longer are you expecting the company to stay afloat? Saving money on weekend support is accelerating the rats exiting the sinking shi

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Tivo – Ignorant Customer Service that doesn't give a damn about your problem.

Ignorant Customer Service that doesn't give a damn about your problem.

Other Employee Reviews for Tivo

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