TowneBank Competitors | Comparably
At TowneBank, 'Hometown banking' isn't just something we say, it's how we do business. As one of the top community banks North Carolina. read more
EMPLOYEE
PARTICIPANTS
40
TOTAL
RATINGS
340

TowneBank Competitors

TowneBank competitors include Navy Federal Credit Union, SunTrust Banks and Aldermore Bank. TowneBank ranks 1st in Gender Score on Comparably vs its competitors. See below how TowneBank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
1st
Diversity Rank
N/A
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See TowneBank Culture vs Competitors:

TowneBank Competitors
RankCompanyScore
1Navy Federal Credit Union72
2TowneBank66
3SunTrust Banks65
4Aldermore Bank43
Product Quality Score Comparison

TowneBank Ranks 1st in Product Quality Score

33 Customers rate TowneBank's Product Quality Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    TowneBank
    4 / 5
  2. 2nd
    Navy Federal Credit Union
    2.6 / 5
  3. 3rd
    SunTrust Banks
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1TowneBank81
2Navy Federal Credit Union52
3SunTrust Banks42
NPS Comparison

TowneBank Ranks 1st in Net Promoter Score

40 Customers rate TowneBank's Net Promoter Score a 34, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend TowneBank to a friend?”.

  1. 1st
    TowneBank
    34
  2. 2nd
    Navy Federal Credit Union
    -25
  3. 3rd
    SunTrust Banks
    -48
NPS Comparison
RankCompany Score
1TowneBank34
2Navy Federal Credit Union-25
3SunTrust Banks-48
Pricing Score Comparison

TowneBank Ranks 1st in Pricing Score

29 Customers rate TowneBank's Pricing Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    TowneBank
    4 / 5
  2. 2nd
    Navy Federal Credit Union
    2.6 / 5
  3. 3rd
    SunTrust Banks
    1.9 / 5
Pricing Score Comparison
RankCompany Score
1TowneBank80
2Navy Federal Credit Union53
3SunTrust Banks39
Customer Service Comparison

TowneBank Ranks 1st in Customer Service

28 Customers rate TowneBank's Customer Service a 4.2/5, which ranks it 1st against its competitors.

  1. 1st
    TowneBank
    4.2 / 5
  2. 2nd
    Navy Federal Credit Union
    2.5 / 5
  3. 3rd
    SunTrust Banks
    1.9 / 5
Customer Service Comparison
RankCompany Score
1TowneBank85
2Navy Federal Credit Union51
3SunTrust Banks38
Overall Culture Score Comparison

TowneBank Ranks 2nd in Overall Culture Score

40 Employees rate TowneBank's Overall Culture a 66/100, which ranks it 2nd against its competitors, below Navy Federal Credit Union. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Navy Federal Credit Union
    72 / 100
  2. 2nd
    TowneBank
    66 / 100
  3. 3rd
    SunTrust Banks
    65 / 100
  4. 4th
    Aldermore Bank
    43 / 100
Overall Culture Score Comparison
RankCompany Score
1Navy Federal Credit Union72
2TowneBank66
3SunTrust Banks65
4Aldermore Bank43
eNPS Comparison

TowneBank Ranks 3rd in Employee Net Promoter Score

30 Employees rate TowneBank's Employee Net Promoter Score a -27, which ranks it 3rd against its competitors, below SunTrust Banks. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at TowneBank to a friend?”.

  1. 1st
    Navy Federal Credit Union
    26
  2. 2nd
    SunTrust Banks
    -2
  3. 3rd
    TowneBank
    -27
  4. 4th
    Aldermore Bank
    -100
eNPS Comparison
RankCompany eNPS
1Navy Federal Credit Union26
2SunTrust Banks-2
3TowneBank-27
4Aldermore Bank-100
Gender Score Comparison

TowneBank Ranks 1st in Gender Score

5 Employees rate TowneBank's Gender Score a 86/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at TowneBank.

  1. 1st
    TowneBank
    86 / 100
  2. 2nd
    Navy Federal Credit Union
    76 / 100
  3. 3rd
    SunTrust Banks
    64 / 100
Gender Score Comparison
RankCompany Score
1TowneBank86
2Navy Federal Credit Union76
3SunTrust Banks64
Diversity Score Comparison
Not Enough Ratings To Rank TowneBank
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