33
NPS
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Brand Page
Trailer Park
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About Trailer Park's Brand
Trailer Park.
Brand at a Glance
83%
Customer Loyalty
3.8/5
Product Quality
3.8/5
Pricing
3.8/5
Customer Service
Trailer Park NPS
Trailer Park's Net Promoter Score (NPS) is a 33 with 50% Promoters, 33% Passives, and 17% Detractors. Net Promoter Score tracks whether Trailer Park's customers would recommend using the product based on a scale of -100 to 100.
Trailer Park Overall NPS
| 50% | Promoters |
|---|---|
| 33% | Passives |
| 17% | Detractors |
Trailer Park NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 100 | Jun 2021 | 100 |
Jul 2022 100 | Jul 2022 | 100 |
Nov 2022 66 | Nov 2022 | 66 |
Jan 2024 25 | Jan 2024 | 25 |
May 2024 40 | May 2024 | 40 |
Sep 2025 34 | Sep 2025 | 34 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Trailer Park Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Trailer Park users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Trailer Park Product Quality
3.8/5
Trailer Park has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Trailer Park's overall Product Quality score rated by its users and customers.
Trailer Park Product Information
Trailer Park’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://www.trailerpark.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
AdTech
Content
Media
Social
Sports & Entertainment
Trailer Park Pricing
Trailer Park ROI & Value For Money
3.8/5
Trailer Park has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Trailer Park Customer Satisfaction (CSAT)
Trailer Park Customer Satisfaction (CSAT) Score
66 / 100
Trailer Park has an overall Customer Satisfaction score of 66 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
34%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Trailer Park Customer Service
3.8/5
Trailer Park has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Trailer Park's Customer Service
Address
West Hollywood, CA
Website
http://www.trailerpark.com/
Phone Number
310-845-3000
Trailer Park as an Employer
3.4/5
Trailer Park has a 3.4/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Trailer Park scored a 33 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Trailer Park would recommend the brand to a friend. ENPS measures how likely Trailer Park employees would recommend working at Trailer Park to a friend.
Net Promoter Score
33
NPS Score
| 50% | Promoters |
|---|---|
| 33% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
16
eNPS Score
| 58% | Promoters |
|---|---|
| 0% | Passive |
| 42% | Detractors |
