They are encouraging and dont micromanage!
We are given reachable individual goals, yet we all assist each other if needed.
Our annual employee appreciation week in the summer, all kinds of treats and fun stuff!
I liked meeting the manager who would be my direct supervisor and getting a feel for her personality.
There could be more financial incentives, right now the basic call center gets lots more bonuses and rewards than a standard employee.
I would feel better about my pay if I got any extra income based on holding a Masters. But, it doesnt matter to company.