C+
68/100
Comparably Awards
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TRANZACT Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
I get to help review clients' applications and make sure they are happy with what they have.
The people - Everyone is so supportive and it feels like a family
Remote work and a leadership team that cares about the team.
I work with great people. My boss is exceptional - she does great work, leads by example, and produces great results herself. She drives me to be better. My coworkers are my friends, and who doesn't want to spend all day with friends?
What's going wrong and how can it be improved?
Agents outright lie, deceive ans confuse customers to get the sale. Poor business ethics.
Everything and more communication and treating people fairly
Review from Sales Dept
They should better understand their employees
Review from Sales Dept
As far as how customers perceive the business, we are ruining our reputation by calling customers every two hours every day - this does not make them want to work with us. Also telling them we received a request from them when their information was given by their insurance company is misleading.
Review from Sales Dept
Any concerns staff voice 9/10 we are told to deal with it. Upper management wants to pretend everything is fine and that the staff is expendable.
Review from Sales Dept
The company does not care about it's employees.
Review from Sales Dept
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