-34
eNPS Score
Q&A With Travelocity Employees
Travelocity employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Travelocity
I have spent three months trying to receive a refund for a weekend reservation and still have not been successful. I have started a list of managers involves and virtual agents. You should be aware of what happens on thw customer service side because you would consider it shameful. 502-594-2806
Do not misskead your customer False information sholdn't be included in your purchuse
Being honest and helpful. They use subterfuges to avoid refunds when they are due. Last time I will ever use them.
very good, place for competence
Transparency on the website: when changing the return flight from one that is recommended it changes a round trip to two one way trips and doesn't explain this ever! When cancelling you may only cancel one part and then loose the other part of trip.
Q&A With Travelocity Employees
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What is the dress code at Travelocity?
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What are the most important soft skills to be successful at Travelocity?
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What is Travelocity's internship program like?
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Should I work at Travelocity?
33% of Travelocity employees would encourage their friends to become coworkers, whereas 67% would not recommend working at Travelocity to their friends.
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
