Trek Bicycle Corporation – Customer service is excellent. It is why I have bought 3 Trek bikes and recommend the company to friends.

Trek Bicycle Corporation Claimed Company

Headquartered in Waterloo, Wisconsin, Trek Bicycle Corporation is a global leader in bicycle design and manufacturing. read more

EMPLOYEE PARTICIPANTS: 100

TOTAL RATINGS: 956

CEO: John Burke

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Customer service is excellent. It is why I have bought 3 Trek bikes and recommend the company to friends.

Other Employee Reviews for Trek Bicycle Corporation

What did you like most about the interview process?

They really took the time to get to know me.

What can this brand most improve?

show respect for older loyal customers

Briefly describe your overall experience at your company

No alignment of strategy at the top. Good ole boys club. CFO is allowed berate employees, gaslighting during meetings, allowed to 'break the rules' that no one else is allowed. Employees are overworked and crying for balance.

Briefly describe your overall experience at your company

The corporate side of the business is out of touch with the individual shops. They try marketing tactics and policies that may work extraordinarily well in some markets and quite poorly in others. They think they can train someone in a few weeks/months to perform like those with 10yrs+ experience.

What do you value most about this brand?

The initial service that I received and the fit of my first bike, which was stolen. :-(

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Trek Bicycle Corporation – Customer service is excellent. It is why I have bought 3 Trek bikes and recommend the company to friends.

Customer service is excellent. It is why I have bought 3 Trek bikes and recommend the company to friends.

Other Employee Reviews for Trek Bicycle Corporation

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