TrueAccord Claimed Company
TrueAccord uses machine learning to fundamentally change the debt collection process. read more
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Salaries for customer service start at 16 an hour. Hardly a livable wage for their areas pf operation, especially in KC.
What makes you most happy at work?
Clocking out, lunch, and break
What is most positive about the culture and environment at your company?
If youre part of a diversity mission, you get promoted
What would you improve about your company's interview process?
My coworkers who go to interviews take anywhere between 2-7 interviews for an answer
What does the leadership team need to get better at?
Leadership never has any idea whats going on. HR prioritizes anyone above the lowest paid employres with no reproach. Differing and conflicting information is abundant
Why do you feel undervalued and what would make you feel better about your compensation?
Despite making 20% of the company's revenue, agents in customer service have to work 3x as hard just for a small little bonus that taxes chew through. Its never worth your while
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