79
out of 100
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Trustpilot Competitors
Trustpilot competitors include G2, SiteJabber, TrustSpot and Feefo. Trustpilot ranks 2nd in CEO Score on Comparably vs its competitors. See below how Trustpilot compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
3rd
See Trustpilot Culture vs Competitors:
- 1st
G279 / 100 - 2ndTrustpilot56 / 100
Trustpilot Competitors at a Glance
CEO Ratings Comparison
Trustpilot's CEO Score Ranks 2nd
21 Employees at Trustpilot rate Peter Muhlmann a 61 out of 100, which ranks them 2nd below G2 CEO,Godard Abel. Last rating was months ago.
Product Quality Score Comparison
Trustpilot Ranks 2nd in Product Quality Score
80 Customers rate Trustpilot's Product Quality Score a 3.7/5, which ranks it 2nd against its competitors, below SiteJabber.
NPS Comparison
Trustpilot Ranks 2nd in Net Promoter Score
126 Customers rate Trustpilot's Net Promoter Score a 30, which ranks it 2nd against its competitors, below SiteJabber. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Trustpilot to a friend?”.
Pricing Score Comparison
Trustpilot Ranks 3rd in Pricing Score
72 Customers rate Trustpilot's Pricing Score a 3.3/5, which ranks it 3rd against its competitors, below G2.
Customer Service Comparison
Trustpilot Ranks 3rd in Customer Service
42 Customers rate Trustpilot's Customer Service a 2.9/5, which ranks it 3rd against its competitors, below G2.
Overall Culture Score Comparison
Trustpilot Ranks 2nd in Overall Culture Score
32 Employees rate Trustpilot's Overall Culture a 56/100, which ranks it 2nd against its competitors, below G2. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Trustpilot Ranks 2nd in Employee Net Promoter Score
19 Employees rate Trustpilot's Employee Net Promoter Score a -10, which ranks it 2nd against its competitors, below G2. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Trustpilot to a friend?”.
Gender Score Comparison
Trustpilot Ranks 2nd in Gender Score
3 Employees rate Trustpilot's Gender Score a 39/100, which ranks it 2nd against its competitors, below G2. The Gender Score tracks how positively women rate their experience at Trustpilot.
Diversity Score Comparison
Trustpilot Ranks 2nd in Diversity Score
4 Employees rate Trustpilot's Diversity Score a 57/100, which ranks it 2nd against its competitors, below G2. The Diversity Score tracks how positively diverse employees rate their experience at Trustpilot.
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