Limited job description left open to interpretation in order to continuously push more work on employees under the guise of it being their job. Hard working employees are punished with little to no incentive. Will fire half a department and expect the remainder to still perform to the same standards
What's going wrong and how can it be improved?
Lack of staffing, lack of knowlegdeable and skilled workers. Under trained employees lack of leadership despite having almost too many. Greed.
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