The students often provide fulfilling experiences.
This is really an N/A as tutors are independent contractors and virtually never interact or work together.
They need to open their minds and embrace the 21st century. Focus on compensating tutors fairly and improving the technological platform.
Management hoards profit at the top (the fancy decorative peaks of the building) and exploits labor at the bottom (the foundation, that is). They have managed this model for a long time and have held the market almost exclusively, so the fall will be slow, but they will change or be gone.