UMass Amherst Senior Customer Service Manager Salary | Comparably
UMassAmherst is a US-based public research university offering graduate and undergraduate study option in multiple disciplines. read more
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PARTICIPANTS
29
TOTAL
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367

UMass Amherst Senior Customer Service Manager Salary

The average UMass Amherst Senior Customer Service Manager earns an estimated $96,182 annually, which includes an estimated base salary of $84,744 with a $11,438 bonus. UMass Amherst's Senior Customer Service Manager compensation is $25,888 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at UMass Amherst can range from $50,000 - $135,000.

The Customer Support Department at UMass Amherst earns $3,122 more on average than the Operations Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$96,182
Average Compensation
$84,744
avg. base
$11,438
avg. bonus

Senior Customer Service Manager Salaries at UMass Amherst

Senior Customer Service Managers earn $3,018 more than Customer Service Managers.

Customer Service Manager
$93k*
Technical Support
$69k*
CS Rep
$45k*
* estimated salary

Compensation at UMass Amherst by Department

The Customer Support Department averages $3,122 more than the Operations Department, and $2,833 less than the Finance Department

Finance
$72,291 Avg. total comp.
+$3k
Customer Support
$69,458 Avg. total comp.
Operations
$66,336 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to UMass Amherst reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to UMass Amherst reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at UMass Amherst Rate Their Compensation

The majority of Senior Customer Service Managers at UMass Amherst believe they're not compensated fairly. 50% of Senior Customer Service Managers at UMass Amherst say they receive annual bonuses, and the vast majority (87%) are satisfied with their benefits. See more compensation ratings at UMass Amherst

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