UMass Amherst Senior Customer Service Manager Salaries in New York | Comparably
UMassAmherst is a US-based public research university offering graduate and undergraduate study option in multiple disciplines. read more
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UMass Amherst Senior Customer Service Manager Salaries in New York

The average UMass Amherst Senior Customer Service Manager in New York earns an estimated $82,521 annually, which includes an estimated base salary of $71,607 with a $10,914 bonus. UMass Amherst's Senior Customer Service Manager compensation is $12,226 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at UMass Amherst in New York can range from $49,500 - $144,000.

In New York, The Customer Support Department at UMass Amherst earns $12,904 more on average than the Admin Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$82,521
Average Compensation
$71,607
avg. base
$10,914
avg. bonus

Senior Customer Service Manager Salaries at UMass Amherst

In New York, Senior Customer Service Managers earn $1,247 more than Customer Service Managers, and $7,613 less than Technical Supports.

Technical Support
$90k*
Customer Service Manager
$81k*
CS Rep
$67k*
* estimated salary

Compensation at UMass Amherst by Department

In New York, The Customer Support Department averages $12,904 more than the Admin Department, and $6,268 less than the Operations Department

Operations
$78,584 Avg. total comp.
+$6k
Customer Support
$72,316 Avg. total comp.
Admin
$59,412 Avg. total comp.
-$13k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to UMass Amherst reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to UMass Amherst reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at UMass Amherst Rate Their Compensation

The majority of Senior Customer Service Managers at UMass Amherst believe they're not compensated fairly. 50% of Senior Customer Service Managers at UMass Amherst say they receive annual bonuses, and the vast majority (87%) are satisfied with their benefits. See more compensation ratings at UMass Amherst

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