0
NPS
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Unbridled
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About Unbridled's Brand
Our values drive everything. It's more about who we are than what we do. It’s demonstrated by our character, willingness to change, credibility, and community.
Brand at a Glance
83%
Customer Loyalty
3.9/5
Product Quality
3.6/5
Pricing
3.8/5
Customer Service
Unbridled NPS
Unbridled's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Unbridled's customers would recommend using the product based on a scale of -100 to 100.
Unbridled Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Unbridled NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 0 | Jul 2022 | 0 |
Apr 2023 -33 | Apr 2023 | -33 |
Apr 2026 0 | Apr 2026 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Unbridled Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Unbridled users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Unbridled Product Quality
3.9/5
Unbridled has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Unbridled's overall Product Quality score rated by its users and customers.
Unbridled Product Information
Unbridled’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Website
- http://www.unbridled.com
- Company Size
- 51-200 Employees
Industry
Events Services
Unbridled Pricing
Unbridled ROI & Value For Money
3.6/5
Unbridled has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Unbridled's overall ROI score rated by its users and customers.
Unbridled Customer Satisfaction (CSAT)
Unbridled Customer Satisfaction (CSAT) Score
100 / 100
Unbridled has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
75%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Unbridled Customer Service
3.8/5
Unbridled has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Unbridled's overall Customer Service score rated by its users and customers.
About Unbridled's Customer Service
Address
1115 Grant Street, Denver, CO 80203
Website
http://www.unbridled.com
Unbridled's Social Links
Unbridled as an Employer
3.2/5
Unbridled has a 3.2/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Unbridled scored a 0 for Net Promoter Score and a -43 for Employee Net Promoter Score. NPS gauges how likely a customer of Unbridled would recommend the brand to a friend. ENPS measures how likely Unbridled employees would recommend working at Unbridled to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-43
eNPS Score
| 14% | Promoters |
|---|---|
| 29% | Passive |
| 57% | Detractors |
