United Wholesale Mortgage Employee Reviews | Comparably
UWM is one of the largest Wholesale Lenders in the Nation. read more
EMPLOYEE
PARTICIPANTS
89
TOTAL
RATINGS
764
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United Wholesale Mortgage Employee Reviews

Out of 67 United Wholesale Mortgage employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping United Wholesale Mortgage improve their work culture. The Operations team, with 50% positive reviews, reports the best experience at United Wholesale Mortgage compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

My direct team lead is great and understands personal needs of all of his team members. He doesn't micromanage and trusts us to work independantly.

Always there to help or guide in sticky situations

They are nice, but again its about cutting costs. There is a lot of swallowing coolaid here

I like the family shes built on the pod. Its always sad to see a member leave but its never because of her just the company

Great! Ive only been herre for one day

What does the leadership team need to get better at?

Leadership Reviews

Much of leadership is still a production role at some level. Stop being dishonest about one thing and contradictory about the next. One meeting we're told to focus on this or that, and then sometimes mere hours later we're told by another leader the opposite and they act like there's no conflicts.

Review from Operations Dept

I would say the thing leadership needs to get better at is listening to their team and working together. But direct leaders are actually also in production roles with added responsibility and an insignificant pay increase. They are not there to listen but to enforce production quotas and tell lies

Review from Operations Dept

The are the best at demotvating their teams. Say they are helping but within a week that help turned into a curse. Truly a very bad place to work and if you are in sales you have 0 control of your income as they will take accounts from you and replace with garbage accounts

Trusting team members, not micromanaging

The leadership team doesn't care about my opinion. I'm only here to inform potential UWM applicants what it's really like working here.

What is the best part about your compensation package?

Compensation Reviews

The health insurance is reasonaly priced

The pay is not competitive with other lenders or industry averages so the only benefit is the benefits. They have one of the best insurance packages available. Any bonus or incentive structure is temporary/difficult to reach, if offered at all, and is not reliable income.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

People are hired as worker bees and not for their actual skills and then under payed. Using my professional skillset and paying competitively would make me feel better.

Getting paid more hourly. Getting paid less than 40k in 2021 as someone with a bachelor's degree is demeaning.

Pay is considerably lower than the industry standard, which is only made worse by the amount of work they demand from you

Review from Operations Dept

UWM should have to pay Underwriters overtime. They create these Senior Underwriting positions so they can pay them salaries rather than hourly. This saves them a fortune through labor expenses since they also force their entire Underwriting team to work rise and grind shifts every other Tuesday.

Definitely need to pay more. Incredibly low compared to all jobs

What are some of the best things about your team?

Team Reviews

Other professionals to be able to bounce ideas off of.

My team is great at coaching and putting us on the right path.

Just being around those I work with

Incredibly smart and looking to how we can be better every day

We work together to meet the team's goals and help each other when we get stuck.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Co workers are always new as we have high turn over and not many people know their job because everyone is new

The employees are not the problem. If you arent satisfied with the company in its self that will deteriorate the entire experience for you. My coworkers make work fun but im here to make a living and if its not worth it im not staying.

The Coworkers are not the problem. The quality of Underwriting training is very poor. Underwriters are not prepared when they hit the floor. Basically the team leads and Senior Underwrites have to finish the training while still doing all of their own responsibilities.

What is most positive about the culture and environment at your company?

Environment Reviews

You have to pretend to be happy

The coworkers around me are positive. Upper management is the issue.

Majorityvof the people are nice and we get free drinks.

The free soda and amenities that you never have time to use

Review from Operations Dept

It's all fake. Nobody is actually happy at UWM besides the top 1% leadership team.

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of United Wholesale Mortgage yet.
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What did you like most about the interview process?

Interviews Reviews

I liked most that they were very upfront and honest

It was personable. It helped not being so nervous

It was conversational, not just an question/answer situation.

Those interviewing were knowledgeable about the position and what I was being hired to do.

It's easy to get a job there because no one wants to work there

What would you improve about your company's interview process?

Interviews Reviews

Do not pitch a dream im sure you've been made aware is impossible to reach. Honesty is key because atleast allow me to make the decision of rather id like to work here.

What makes you most happy at work?

Outlook Reviews

My coworkers and team lead

Being in a calm environment

Watching my team succeed and us hitting our goals.

I can listen to music and take lunch at my own time.

What's going wrong and how can it be improved?

Outlook Reviews

Just a bubble waiting for the next crash

No work from home option. Clocking in and out; labeling workers as salaried when they are hourly, so many untrained managers that are called "leaders"; lots of separations that affect workers is not addressed

Everything, only company I have been at where we actually have a meeting about a meeting

Everything about this company needs to be re-evaluated

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of United Wholesale Mortgage yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of United Wholesale Mortgage yet.
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