Upwork Claimed Company

Upwork is the world’s work marketplace, connecting millions of businesses with independent talent around the globe. We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential. With freedom and control, our customers unlock a world of potential given the tools and experience that develop skills and address business challenges. The impact is both economic and personal. Because when you find the right people, you stop working to get by and start working strategically. Our talent community earned over $2.3 billion on Upwork in 2020 across more than 10,000 skills, including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. If you share our passion for doing great work that you love, you’ll be right at home at Upwork. We invite you to explore what’s possible in our work marketplace read more

EMPLOYEE PARTICIPANTS: 228

TOTAL RATINGS: 1640

CEO: Hayden Brown

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Upwork KPIs and OKRs

At Upwork 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Upwork's KPIs and OKRs is essential for its success. Out of 10 Upwork employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.

Answer	Percent
Yes	80%
No	20%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	60%
No	40%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Upwork is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Upwork employees shared they generally receive helpful feedback once a quarter or every week, while 67% of Upwork employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.