Working At Ushur, Inc - Ask a Question | Comparably
2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Claimed Company
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. read more
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EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
4159

Q&A With Ushur, Inc Employees

Ushur, Inc employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at Ushur, Inc

nice people, no strategy, reactive, good product idea however problems with the product is diminishing the trust from clients. Working through those problems.

Review from Product Dept

Collaborative across higher levels, in the same friendly & professional way.

Review from Engineering Dept

Visionary. Strategic. Empathetic. Driven. Customer-obsessed. Inspiring.

Review from Customer Success Dept

Should improve massively if they want to retain talent

Horrible , they micromanage starting from CEO to down . They dont trust their managers . My experience was really really bad . Company does not even have a proper structure . Authority always takes precedence over process . Directors are bunch of managers got promoted

Review from Engineering Dept
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What it's like to work at Ushur, Inc

  • Ushur, Inc employees generally work 9.5 hrs a day
  • Employees at Ushur, Inc report the work pace is comfortably fast
  • 98% of Ushur, Inc employees look forward to interacting with their team every day
  • Ushur, Inc employees most often take unlimited paid vacation and sick days each year
  • 87% of Ushur, Inc employees report they are happy with their work life balance
  • Ushur, Inc employees typically get valuable feedback on how to improve at work Every Week
  • 98% of Ushur, Inc employees call their work environment positive

Q&A With Ushur, Inc Employees

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Aggregated Employee Answer on Comparably

  • 100% of Ushur, Inc employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get Unlimited of paid vacation.

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Aggregated Employee Answer on Comparably

  • 92% of Ushur, Inc employees in HR say they are satisfied with their benefits. The majority of employees in HR also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 100% of Ushur, Inc employees in Marketing say they are satisfied with their benefits. The majority of employees in Marketing also get Unlimited of paid vacation.

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Aggregated Employee Answer on Comparably

  • 78% of Ushur, Inc employees in Product say they are satisfied with their benefits. The majority of employees in Product also get Unlimited of paid vacation.

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Aggregated Employee Answer on Comparably

  • 83% of Ushur, Inc employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • On average, majority of employees have a mentor to help them navigate their career at Ushur, Inc.

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Should I work at Ushur, Inc?

77% of Ushur, Inc employees would encourage their friends to become coworkers, whereas 20% are neutral and 3% would not recommend working at Ushur, Inc to their friends.

74
eNPS Score
77%Promoters
20%Passive
3%Detractors
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