Varel International NPS & Customer Reviews | Comparably
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Varel International
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About Varel International's Brand

Varel International Energy Services, Inc. operates as a holding company which through its subsidiaries, Downhole Products and Varel

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service

Varel International NPS

Varel International's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Varel International's customers would recommend using the product based on a scale of -100 to 100.

Varel International Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Varel International Overall NPS

Varel International NPS Trend

-100
-50
0
50
100
Aug 2020
100
Aug 2020100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Varel International Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Varel International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Varel International Customer Loyalty

Varel International Product Quality

5/5

Varel International has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Varel International Product Information

Varel International’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
http://varelintl.com
Company Size
1,001-5,000 Employees

Industry

Tech
Energy
Manufacturing

Varel International Pricing

Varel International ROI & Value For Money

5/5

Varel International has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Varel International Customer Service

5/5

Varel International has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About Varel International's Customer Service

Address

1625 W. Crosby Road, Suite 124, Carrollton, TX


Website

http://varelintl.com


Phone Number

972-242-1160

Varel International as an Employer

3.4/5

Varel International has a 3.4/5 stars for its overall company culture rated by their employees

  Varel International CEO
bottom
30%
CEO of Varel International

In the Bottom 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Varel International scored a 100 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Varel International would recommend the brand to a friend. ENPS measures how likely Varel International employees would recommend working at Varel International to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

20
eNPS Score
60%Promoters
0%Passive
40%Detractors

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