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Zero training documentation, conflicting instruction, held to off-hours time standards, and questions about the hiring process and necessities once hired go unanswered or misleading.
Why do you feel undervalued and what would make you feel better about your compensation?
Zero benefits offered and very difficult to find answers to questions regarding housing and quality of life, such as internet access,
What does the leadership team need to get better at?
Focus on retention through more transparency of the position, necessities of what will be required, and a structured training with documentation to refer to in order to avoid arguments in front of the customer by seasoned employees and supervisors.
What do your coworkers need to improve and how could you work together better?
Once a person is trained and in a position, they are left to do that task even though the small team is supposed to be cross-trained for redundant coverage. No assigned trainers, zero training documentation, and no training dates/times are scheduled.
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