-36
NPS
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Vensure
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About Vensure's Brand
Vensure allows entrepreneurs, visionaries and investors to create leading enterprise technology companies in weeks versus decades.
Brand at a Glance
50%
Customer Loyalty
2.2/5
Product Quality
2/5
Pricing
1.8/5
Customer Service
Vensure NPS
Vensure's Net Promoter Score (NPS) is a -36 with 32% Promoters, 0% Passives, and 68% Detractors. Net Promoter Score tracks whether Vensure's customers would recommend using the product based on a scale of -100 to 100.
Vensure Overall NPS
| 32% | Promoters |
|---|---|
| 0% | Passives |
| 68% | Detractors |
Vensure NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 -71 | Jul 2023 | -71 |
Sep 2023 -60 | Sep 2023 | -60 |
Oct 2023 -63 | Oct 2023 | -63 |
Nov 2023 -67 | Nov 2023 | -67 |
Jan 2024 -71 | Jan 2024 | -71 |
Feb 2024 -60 | Feb 2024 | -60 |
Mar 2024 -63 | Mar 2024 | -63 |
May 2024 -53 | May 2024 | -53 |
Jun 2024 -45 | Jun 2024 | -45 |
Apr 2025 -37 | Apr 2025 | -37 |
May 2025 -30 | May 2025 | -30 |
Apr 2026 -37 | Apr 2026 | -37 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vensure NPS by Gender
Vensure's NPS was rated -56 by Male customers on Comparably.
Male
-56
Vensure's NPS was rated -56 by Male customers on Comparably.
22%
Promoters
0%
Passives
78%
Detractors
Female
N/A
Vensure's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Vensure NPS by Ethnicity
Vensure's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -34 | Caucasian | -34 |
Other -60 | Other | -60 |
Vensure NPS by Age
Vensure's NPS was rated 20 points by customers ages 51-55 on Comparably.
Vensure NPS by Usage
Vensure's NPS was rated -60 points by customers who have used Vensure's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -60 | 2 to 5 Years | -60 |
Vensure Customer Reviews
Out of the 3 Vensure customer reviews 1 was positive and 2 were constructive. Vensure customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Vensure Customer Loyalty
50%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
50% of Vensure users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Vensure Customer Loyalty Score by Gender
Vensure's Customer Loyalty score was rated 44 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Vensure.
Male
44%
Yes
Female
N/A
Yes
Vensure Customer Loyalty Score by Ethnicity
Vensure's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Vensure.
64
out of 100
Caucasian
46
out of 100
Other
Vensure Customer Loyalty Score by Usage
Vensure's Customer Loyalty score was rated 46% by customers who have used Vensure's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Vensure Product Quality
2.2/5
Vensure has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Vensure's overall Product Quality score rated by its users and customers.
Vensure Product Information
Vensure’s product quality score is a 2.2 out of 5 as rated by its users and customers.
- Website
- http://www.vensure.net/
- Company Size
- 1-10 Employees
Industry
Tech
SaaS
Quick Insights into Vensure Product Quality
Vensure's Product Quality score was rated highest by Caucasian customers, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Vensure's Product Quality.
Ranked Vensure Product Quality the Highest
Ranked Vensure Product Quality the Lowest
Vensure Product Quality Score by Gender
Vensure's Product Quality score was rated 1.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Vensure.
Male
1.9/5
Female
N/A
Vensure Product Quality Score by Ethnicity
Vensure's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Vensure.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Other 1.5 | Other | 1.5 |
Vensure Product Quality Score by Usage
Vensure's Product Quality score was rated 2.3 stars by customers who have used Vensure's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Vensure Pricing
Vensure ROI & Value For Money
2/5
Vensure has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Vensure's overall ROI score rated by its users and customers.
Quick Insights into Vensure ROI
Vensure's ROI score was rated highest by customers who have used Vensure's products/services for 2 to 5 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Vensure's ROI score.
Ranked Vensure ROI the Highest
Ranked Vensure ROI the Lowest
Vensure ROI Score by Gender
Vensure's ROI score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Vensure.
Male
1.5/5
Female
N/A
Vensure ROI Score by Ethnicity
Vensure's ROI score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Vensure.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Vensure ROI Score by Usage
Vensure's ROI score was rated 1.5 stars by customers who have used Vensure's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Vensure Customer Satisfaction (CSAT)
Vensure Customer Satisfaction (CSAT) Score
29 / 100
Vensure has an overall Customer Satisfaction score of 29 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
18%
Satisfied
11%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
6%
Very Dissatisfied
53%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Vensure Customer Satisfaction
Vensure's Customer Satisfaction score was rated highest by Other customers.
Sign Up to unlock insights into how customers have ranked Vensure's Customer Satisfaction.
Ranked Vensure Customer Satisfaction the Highest
Vensure Customer Satisfaction Score by Gender
Vensure's Customer Satisfaction score was rated 14 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Vensure.
14 / 100
MaleVery Satisfied | 14% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 14% | |
Dissatisfied | 14% | |
Very Dissatisfied | 58% |
Vensure Customer Satisfaction Score by Ethnicity
CSAT according to Other
Vensure's Customer Satisfaction (CSAT) score was rated 20% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Vensure.
20 / 100
Very Satisfied
20%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
80%
Vensure Customer Service
1.8/5
Vensure has an overall Customer Service score of 1.8 out of 5 stars rated by its users and customers.
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About Vensure's Customer Service
Address
205 W. Hermosa Dr., Artesia, NM 88210
Website
http://www.vensure.net/
Quick Insights into Vensure Customer Service
Vensure's Customer Service score was rated highest by customers who have used Vensure's products/services for 2 to 5 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Vensure's Customer Service score.
Ranked Vensure Customer Service the Highest
Ranked Vensure Customer Service the Lowest
Vensure Customer Service Score by Gender
Vensure's Customer Service score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Vensure.
Male
1.5/5
Female
N/A
Vensure Customer Service Score by Ethnicity
Vensure's Customer Service score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Vensure.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Vensure Customer Service Score by Usage
Vensure's Customer Service score was rated 1.5 stars by customers who have used Vensure's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Vensure as an Employer
2.3/5
Vensure has a 2.3/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Vensure scored a -36 for Net Promoter Score and a -80 for Employee Net Promoter Score. NPS gauges how likely a customer of Vensure would recommend the brand to a friend. ENPS measures how likely Vensure employees would recommend working at Vensure to a friend.
Net Promoter Score
-36
NPS Score
| 32% | Promoters |
|---|---|
| 0% | Passive |
| 68% | Detractors |
Employee Net Promoter Score
-80
eNPS Score
| 9% | Promoters |
|---|---|
| 2% | Passive |
| 89% | Detractors |
