Verifone Employee Reviews | Comparably
Verifone Claimed Company
Verifone is omnipresent in omnichannel – no matter where you are in the world, no matter where you are with your customer journey. We revolutionize commerce. We make it happen. Simply. Everywhere. Our promise stands on a foundation of best-in-class payments expertise. We started as a pioneer in cashless payment, securing checks and credit cards through digitization. One of our first inventions was the “Verification Phone,” an electronic method that protects merchants from fraudulent checks. Our brand name and problem-solving DNA emerges from that initial innovation. We ended up in all corners of the world, because no merchant could prosper without secure payments. We started at point-of-sale and became the world’s most trusted payment expert with best-in-class hardware. Today, we’ve pivoted our focus to software applications – payments are now a beginning, not an end – but our bedrock remains the same: Global trust and universal availability. read more
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EMPLOYEE
PARTICIPANTS
316
TOTAL
RATINGS
9090

Verifone Employee Reviews

Out of 1569 Verifone employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Verifone improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Verifone compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 21% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Create Standard Operating Procedure. Everything at Verifone is guess work. The leadership above our manager seems to have no idea about what's going on in our team, or what it takes to manage the day to day operations. Big ideas, no ground.

Review from Customer Support Dept

Communication, transparency and focus on bettering the experience for all employees. i.e. make offices more inviting and accessible and have spaces that provide the best possibilities to get work done.

Review from Legal Dept

be good leaders Stop being retrograde bosses Define clear objectives Treat people like people Convey goals as a company Eliminate the uncertainty that was seen on a day-to-day basis stop being whimsical Hear Work for goals To motivate Have a clear training plan

Review from Engineering Dept

Support is lacking and there is no accountability. Those who are not pulling their own weight get by while their co-workers are pressured to pick up the slack. There has been talk of that being corrected however I have yet to see an improvement.

Review from Engineering Dept

Invest in people, appreciate the work that is being delivered instead of just focusing on financial targets.

Review from Engineering Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Raises are constantly delayed, and we fall behind most people in similar positions at other companies. This significantly reduces motivation within the company.

Review from Sales Dept

The problem here is that we have accumulated many new responsibilities without any adjustment in salary

Review from Customer Support Dept

My salary does not reward my position and seniority in the company. My base is the same as any new employee who joins the company. I expect to be treated accordingly.

Review from Sales Dept

Because I think the scope of my work and responsibilities are broad and my salary does not reflect that.

Review from Operations Dept

My bonus plan need to be changed because it is under the company average

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

I prefer to work individually as I'm able to focus better. The office gets too loud with people chit chatting and walking around.

Review from Operations Dept

some, feel they jobs are more important than others. We fail as a team, but rewards are given to individuals who do not believe in teamwork.

Review from Admin Dept

Teamwork doesn't just mean being in the same team. It expands to other teams within the organization. If the organization progresses individual employees progress. Being a Global company teamwork can be very challenging due to competitive mindsets.

Review from Engineering Dept

Some people are incredibly helpful however many people are not doing their part and it becomes work for other people which waters down quality of overall work being done.

Review from Engineering Dept

More employees to distribute the work they do.

Review from Engineering Dept

What needs to change to make the company culture better?

Environment Reviews

we have to sell all our products and not just the bad ones from which we make the most money We must think about quality and not about how we save the most so that we earn the most

Review from Customer Support Dept

A real organization in engineering. Not a concept with no plan to obtain it.

Review from Engineering Dept

There is no "we-spirit". The global organisation took that away and shattered a once very well functioning company. The simplicity is gone and with it the pragmatic way of solving things quick and easy. No customer focus, no end-to-end approach. Processes and systems seem more important than result

Review from Sales Dept

The proper HR team good working environment and facilities at work

Review from Engineering Dept

Communication Patterns. More Transparency. Shunning Favoritism and Prejudices.

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Verifone yet.
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What's going wrong and how can it be improved?

Outlook Reviews

Standard operating procedure, more transparency, leas silos.

Review from Customer Support Dept

better conditions must be provided

Review from Operations Dept

We used to have a good environment. Now the executive team here has kind of broken it. There were decisions made which we are not comfortable with. And there are some arbitrary decisions made that I feel are not good for the team here in general. And attitudes which show us that we do not matter

Review from Engineering Dept

Changing the middle managers in both engineering and HR as it is affecting the work environment which is currently bad

Review from Engineering Dept

The company has become too much corporative. We should be treated more individually. If you are great at your job while working from home they should let you stay working from home. We shouldn't be pushed to be doing integration or other workshops if we don't feel like it. They should listen to us.

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

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