Vertex Inc. – Leadership is largely disconnected and unable to communicate with and/or accept any input from the people doing the work. Too many managers and not enough skilled people doing actual work. Product is unable to deliver in a timely manner and there is no real accountability. | Comparably

Vertex Inc. – Leadership is largely disconnected and unable to communicate with and/or accept any input from the people doing the work. Too many managers and not enough skilled people doing actual work. Product is unable to deliver in a timely manner and there is no real accountability.

Vertex Inc. Claimed Company
Vertex provides a comprehensive suite of software and consulting services for both income and transaction taxes. read more
EMPLOYEE
PARTICIPANTS
122
TOTAL
RATINGS
1246
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Leadership is largely disconnected and unable to communicate with and/or accept any input from the people doing the work. Too many managers and not enough skilled people doing actual work. Product is unable to deliver in a timely manner and there is no real accountability.

What did you like most about the interview process?

Interaction with people. But that has changed.

What are some of the best things about your team?

There are some very smart people.

What makes you most happy at work?

Working with some of the very talented and dedicated people.

What needs to change to make the company culture better?

People managers need to be people who can actually manage and provide for their people. Leaders need to be held accountable and need to communicate clearly and transparently.

What does the leadership team need to get better at?

Communication - this is very poor as it relates to leadership. And there is a severe lack of accountability among leadership. Bad decisions and poor leadership in product are blamed elsewhere, while top performers are allowed to leave.

Why do you feel undervalued and what would make you feel better about your compensation?

Being paid what you are worth means you have a target on your back. Management would rather underpay under-skilled workers and rely on AI to deliver than to pay for the skills they need to deliver and exceed performance.

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