Vertex Inc. Employee Reviews
Out of 112 Vertex Inc. employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Vertex Inc. improve their work culture. The Operations team, with 46% positive reviews, reports the best experience at Vertex Inc. compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They Support you and your team
The leadership team does not inspire me.
Passion to win while still caring deeply for individual contributors
Quaterly update meetings and went to public
The way they truly care for people as individuals.
What does the leadership team need to get better at?
Communication - this is very poor as it relates to leadership. And there is a severe lack of accountability among leadership. Bad decisions and poor leadership in product are blamed elsewhere, while top performers are allowed to leave.
Posted 14 days ago
Instead of hiring worthless customer success managers. They should hire more people for the development teams to deal with the back log. Our customers would benefit.
The leadership team should look at the bigger picture and address the internal issues instead of portraying and following other tech companies. Deal with the managers/supervisors and their unfairness and mistreatment of subordinates.
Thinking, planning, executing, be accountable.
Leading, results, accountability, strategy, competitiveness.
What is the best part about your compensation package?
It is a comprehensive package with a blend of salary, bonus, RSU's and benefits.
I am just there for the paycheck.
Generous stock options guaranteed to be in the money.
Total rewards approach considers entire employee experience.
Salary. Healthy, and, off time, retirement
Why do you feel undervalued and what would make you feel better about your compensation?
Being paid what you are worth means you have a target on your back. Management would rather underpay under-skilled workers and rely on AI to deliver than to pay for the skills they need to deliver and exceed performance.
Posted 14 days ago
Work life balance used to be incheck but anymore it's a complete grind. Health benefits turn to high deductible health insurance insanely expensive. The unlimited vacation is nice but it's not stopping people from leaving.
Yes the pay is lowered
The misinformed information during the hiring process is we've been voted the BEST Company to work for with excellent benefits. But the company only has HDHP health plans that are extremely expensive.
There is no equity for anyone, other than the executive team, even those who are not good at their job.
What are some of the best things about your team?
There are some very smart people.
Posted 14 days ago
They are fun and collaborative
My coworkers are very nice
Most teammates will help you out.
Good collaboration and good working culture
What do your coworkers need to improve and how could you work together better?
Honestly and transparency. Have more individual and group set goals and metrics
Reliability to trust they will show up
What is most positive about the culture and environment at your company?
Very flexible working culture and good resources
My immediate coworkers and manager care about me and what I want in my career
Friendly employees with a team mentality
CEO is engaged and approachable
We have a very good home/work balance
Review from Operations Dept
What needs to change to make the company culture better?
People managers need to be people who can actually manage and provide for their people. Leaders need to be held accountable and need to communicate clearly and transparently.
Posted 14 days ago
This company has bangwagon jumped into the unnecessary wokeness. The CEO Vlogs are so fake it's like watching a soap opera. Not sure whom buys into his Vlogs so fake and setup. Just be yourself and stop acting like some grand software company. Vertex is not Google please stop acting like your are.
More pay, bonuses etc More appreciation Company cookouts
Review from Operations Dept
Slow, steady and complacent. The relationships are passive aggressive in nature. Growth and collaboration are subject to favoritism and internal politics.
Review from Operations Dept
What did you like most about the interview process?
Interaction with people. But that has changed.
Posted 14 days ago
Very great working experiences and people are nice
Met with a lot of people in a condensed amount of time.
They were very nice and welcoming
Was kept in the loop during interview process
What would you improve about your company's interview process?
It takes weeks and months to get through the process. Many interviewers do not have the credentials, not expertise to interview highly skilled candidates. The questions and process do not reflect the job requirements. Many of the HR and Organizational Dynamics people left the company.
What makes you most happy at work?
Working with some of the very talented and dedicated people.
Posted 14 days ago
Great work and life balance at this company
Executing on the deliverables for my team
My solving issues and helping customers
coworkers and what I'm focused on
What's going wrong and how can it be improved?
Fix the issues I mentioned earlier.
The scare tactic of compliance must be replaced with benefits, value proposition and strategic improvements.
Too many useless, time-consuming meetings. Long and irritating commute.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Vertex Inc. yet.
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What would you most like to see improved at your company?
Better balance between tenured employees style/processes and new, more efficient processes for collaboration (i.e. not every point of collaboration should require a call or meeting - using collaborative project management platforms)