Vervent Employee Reviews | Comparably
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Vervent Claimed Company
At Vervent, we empower success – for our employees, for our client partners and for ourselves. Our industry leading clients, ranging from Fintechs to the Auto industry and beyond, can focus on growing their business because our team expertly handles their financial servicing needs. We drive their customer service and financial transactions, and ensure their businesses are positioned to accelerate by offering top-flight compliance, IT, data analysis, strategic and creative solutions. We are stealth supporters of their success because our quality team delivers what they need, when they need it with the highest degree of integrity and accuracy. How do we do this? By hiring the best people. People who are excited to work smart, meet daily challenges and have a contagious passion to win. read more
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EMPLOYEE
PARTICIPANTS
66
TOTAL
RATINGS
1969

Vervent Employee Reviews

Out of 298 Vervent employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Vervent improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Vervent compared to all other departments at the company. The Operations team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Keeping their employees informed about the executive team's goals, the company's financial goals, and retention through benefits and pay.

Review from Operations Dept

There is no leadership. We are on our own.

It would be helpful if leadership shared more of the company agenda and fostered relationships between departments.

Review from Marketing Dept

Communication and to stop belittling our efforts especially on the floor.

Morale, constructive criticism without anger.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Operations staff is regularly undervalued, and turnover is very high. Vervent works with hiring agencies to keep the positions filled, but the benefits package is poor, and is combined with hourly pay that Vervent fights to keep as low as possible for operations staff.

Review from Operations Dept

I think the pay for my role for the location we're in is a bit under market and industry average and the lack of annual raises makes it a little hard to feel valued.

Review from Operations Dept

I wasn't aware that Vervent doesn't give annual raises so I was a little baffled when I found out. I understand Vervent has a variable compensation but in previous companies, I would receive an annual raise based on my performance and then a bonus based on the company/department performance.

Review from Operations Dept

I am happy enough with my salary but was unaware there are no annual raises provided. That detail should be communicated before people join the company

Training is atrocious. ZERO leadership. Zero response. Zero question answers. Zero trust.

What do your coworkers need to improve and how could you work together better?

Team Reviews

The operations staff are fine. Leadership is what needs improvement.

Review from Operations Dept

Training and knowledge is not consistant. NOTHING is consistant.

What needs to change to make the company culture better?

Environment Reviews

Leadership can't be so consistently invisible. If they're going to force operations staff to come in to work in person, they should as well. They cite "security" concerns for why work from home is not an option for operations staff, but hypocritically and constantly work from home themselves.

Review from Operations Dept

Leaders and not tyrants are the culture here. Bullying is not ok

What would you improve about your company's interview process?

Interviews Reviews

Actually hire people that stay. 10 hire, 1 stays.

What's going wrong and how can it be improved?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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