Viking Cruises Claimed Company
We try to make the world a little smaller, change perspectives and create memories that last a lifetime. read more
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I cant believe this company is still in business. The things I am required to tell people that have spent SO MUCH MONEY on their cruise? It's insane, and it makes me feel really bad. Recently, a coworker was fired at will. It has all of us on eggshells. If you stand out as a person, you're done for.
What makes you most happy at work?
Plain and Simple. Making the guest happy.
What would you improve about your company's interview process?
Make sure youre interviewing people for the right position. lol I applied for sales.
What does the leadership team need to get better at?
Management at Viking already knows everything. There is no use in asking WHY? or asking them to maybe try something different, like give adequate customer service. If you hate customers and love saying NO! This is the job for YOU! You'll be a Lead in no time.
Why do you feel undervalued and what would make you feel better about your compensation?
Honestly, I feel overpaid for what I do. I do a very basic level of customer service. I really don't have to be nice or show interest at all, I just need to follow policy, know it backwards and forwards, and if I'm not sure what the answer is, the answer is No. I guarantee.
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