Vindicia FAQs
Vindicia's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 3 most popular questions Vindicia receives.
Frequently Asked Questions About Vindicia
Like your own Help Center, the Help Center on the Zendesk website is designed to provide a complete self-service support option -- for your Help Center.
You can search our knowledge base and community for a solution, or ask community members directly. If you can't find an answer, you can submit a request to an agent. For more information, see the Zendesk Help Center.
View ArticleFor access to the Knowledge Base, submit a ticket to ‘[email protected]’ with the User Name and email address of the individual . You will receive confirmation from the support team that you have access to the KB.
Once you receive the email, go to the knowledge center ( https://knowledge.vindicia.com/ ) and click on ‘Password Reset’ tab. Type in your email address and click on ‘Password Reset’ Link. An email with the username and password will be sent to you.
View ArticleThe Help Center is made up of two parts: a knowledge base and a separate community platform. The community consists of questions and answers organized by topic. Questions can include ideas, tips, or any other community item. To get started, see Managing community content.
Note: Don't confuse topics with articles. In the community, topics are top-level containers for questions.
A key ingredient to a successful community are the moderators. Recruit knowledgeable users who are eager to share their product knowledge, lead lost users to safety, and pick up the latest tricks of the trade from other product experts.
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