Vyne Dental Employee Reviews
Out of 221 Vyne Dental employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Vyne Dental improve their work culture. The Engineering team, with 88% positive reviews, reports the best experience at Vyne Dental compared to all other departments at the company. The Sales team offered the most constructive feedback, with 61% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
The leadership team has made several comments about not outsourcing/downsizing but have done this several times. Trust in job security is almost non-existent.
Review from Engineering Dept
a better understanding of how the company is functioning day to day
Review from Engineering Dept
Clear communication amongst all employees.
Review from Customer Support Dept
Dishonest and only tell what you want to hear. Its all smoke and mirrors.
Review from Sales Dept
show appreciation and that you need your team
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Acknowledging that hours and hours taking calls is very stressful and draining. Allow a rotation to allow an equal amount of chat and email support vs all day phone support.
Too many vacation days, 30 is WAY too many. I'd rather have more pay.
The commission structure pretty meager compared to other sales industry or sales roles
Review from Sales Dept
People in a comparable position at other similar tech/software companies make a similar commission and a base that is about 8-10K higher.
Review from Sales Dept
That people care about me will i work
What do your coworkers need to improve and how could you work together better?
Process - follow it. Communication - That means checking your emails.
Everyone should have the same information so we can serve our customers better.
Review from Customer Support Dept
We have a great team. Everyone gets along really well and we are always eager to help each other.
Review from Sales Dept
Most co-workers are great. There are a few that either need more training or just need to go. There are a few others that just have a bad attitude. Again....most are great.
Review from Customer Support Dept
Want to get better. Most people seem to be here to collect a check.
Review from Sales Dept
What needs to change to make the company culture better?
longer breaks. When I can't go to the bathroom cause it's not time for my scheduled break is very stressful. You can't get a snack/drink from the vendi machine cause it's broken. You were stuck on a call and missed you lunch. Call volume is high due to lack of employees. You don't get lunch.
Review from Customer Support Dept
That all buy into the goals to move the team forward
Inclusion of everyone from ever department to all be treated fairly and equally, not just in terms of pay but opportunity and work atmosphere.
Review from Sales Dept
Putting me on the culture team.
Review from Customer Support Dept
The company needs to actually practice what they preach.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Vyne Dental yet.
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What's going wrong and how can it be improved?
Stop hiding behind the company culture and actually live it. Too many negative things to mention.
Review from Sales Dept
It's not that I don't like my job, but excited?, that is stretching it. If I won a lottery jackpot, I would be out of here. If I don't win a jackpot, I have no desire to leave.
Review from Customer Support Dept
Unforseen future with company on a personal level and no opportunity for growth and advancements.
Review from Sales Dept
They have been a lot of changes and a lot of unanswered questions.
Review from Sales Dept
Just need better communication out job positions/titles.
Review from Customer Support Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Vyne Dental yet.
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