Waste Connections Employee Reviews
Out of 2723 Waste Connections employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Waste Connections improve their work culture. The HR team, with 98% positive reviews, reports the best experience at Waste Connections compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from HR Dept · Posted 3 days ago
Review from HR Dept · Posted 3 days ago
Review from Operations Dept · Posted 4 days ago
What do you like best about the leadership team?
Thye make the long hours very enjoyable.
Review from HR Dept · Posted 3 days ago
They make me feel more than welcome, are always friendly and supportive.
Review from HR Dept · Posted 3 days ago
They are open to helping and answer questions.
Review from Operations Dept · Posted 4 days ago
Clear detail about what's expected.
Posted 23 days ago
Great people and easy to talk to.
Review from Operations Dept
What does the leadership team need to get better at?
Organize better, and better communication
They need to better understand my needs an an employee and person
Review from Customer Support Dept
Our culture is one of caring and that starts with each individual employee. Please talk with your local manager and share your needs. You are a valued part of the team. Thank you for your honest review.
They need to get better at touching base with each team member. There is a lot of favoritism with the management team.
Review from Customer Support Dept
Thank you for your review. Please talk with your local managers to discuss your concerns. We appreciate you as a teammate and the work that you do each day for our customers.
Leader ship should be about respect to begin with why do I say this management uses the F word in meetings all around the building I don't think that's professional or polite that needs to change ASAP.
Communication and more money and fix this big routes
What is the best part about your compensation package?
The best part is that i am able to get overtime.
Review from HR Dept · Posted 3 days ago
It would be the Flexibility and PTO.
Review from Operations Dept · Posted 4 days ago
I dont know what is all included in it
knowing how much i'm going to be making every week so I can budget easier.
Review from Operations Dept
401k and medical insurance are very comprehensive.
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
salary could be better Based off of 50 hours a week and I'm here 12-14 hours a day
Review from Operations Dept
The added responsibility with becoming a supervisor from a driver feels like it should come with a raise instead of a deduction of pay. I feel it should be closer to the amount of money working as an hourly employee.
Review from Operations Dept
Time invested in the day to day does not translate to affordability of living cost in are current economic state. while that is ever evolving it would seem to fall short in my opinion.
Review from Operations Dept
More pay for number of hours worked under salary pay
Review from Operations Dept
The pay/raises are way to low for all the years I've been here
Review from Customer Support Dept
What are some of the best things about your team?
The best thing is that my team is very enjoyable to be around and we work well together.
Review from HR Dept · Posted 3 days ago
We all care about one another and are dedicated to a unified goal.
Review from HR Dept · Posted 3 days ago
They are honest and want to do the best.
Review from Operations Dept · Posted 4 days ago
Very helpful and approachable and willing to jump in and help with anything that is needed.
Review from Operations Dept
They can be real with you and tell you what is on their mind, without any repercussions.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
My coworkers dont get along, they have sides
Understanding people better. Taking the time to get to know them and to practice/hone their own skills to be a better leaders. Caring about the job and having passion for it in a way that makes people motivated to win each day.
Review from Operations Dept
My co-workers could assist without telling others that I needed the assistance. Also, they could be honest; one of my co-workers has made an accusation that I use my phone while at my desk and my manager accused me of it as if it were fact. She even rewrote my job description to include no phones.
Review from Admin Dept
TOO MUCH DRAMA AND GOSSIP
Review from Customer Support Dept
Just more experience and teamwork.
Review from Sales Dept
What is most positive about the culture and environment at your company?
It is servent leadership focused.
Review from HR Dept · Posted 3 days ago
How everyone is treated by leadership!
Review from HR Dept · Posted 3 days ago
The most positive aspect is that people care about their work and take pride in the quality of what they do.
Review from Operations Dept · Posted 4 days ago
waste connections has the best culture. i have work at many places before here and this is by far the best place ive worked with this level of culture.
Review from Operations Dept
The people are what make the culture grow and succeed.
Review from Operations Dept
What needs to change to make the company culture better?
I think there needs to be better communication between the staff and the drivers, now that I have been here for a while, I can feel tension between them, and it makes me uncomfortable to really converse conversation with them.
The company needs to listen to their employees.
Review from Customer Support Dept
Better pay and better pay
Review from Operations Dept
Thank you for your feedback. Our “open door” policy encourages all employees to address individual concerns with their Local or Regional management teams or their respective HR Managers. You can also contact us at [email protected].
Competitive pay and the workers that go above and beyond to be recognized because I feel like even if you work harder then anyone else you will get treated as the slowest person. Even if you help twice as much.
Leaders who care about the growth of the employees that report to them.
What did you like most about the interview process?
The give and take. not scripted, but following the right guidelines
Review from Sales Dept
How comfortable I felt talking and answering my questions. It was like I had known them my whole life.
Review from Customer Support Dept
Opportunity to speak to multiple people/positions before deciding to proceed.
Review from Sales Dept
The steps are standardized so let's stay objective
Review from Sales Dept
They were open an honest about the pace of the business, and they were also open to answering all my questions. They also reassured me that they were never shy about promoting from within.
Review from Sales Dept
What would you improve about your company's interview process?
Less get to know you and more experience based questions
Review from Operations Dept
What makes you most happy at work?
Being abke to make connections with employees across the company
Review from HR Dept · Posted 3 days ago
The fun people I work with.
Review from HR Dept · Posted 3 days ago
The culture that has been created.
Review from Operations Dept · Posted 4 days ago
Providing a service to customers.
Posted 23 days ago
interacting with my team. and the drivers.
Review from Operations Dept
What's going wrong and how can it be improved?
What's going wrong is that there is a cultural and racial split at the job, alot of gossiping, and at some point in time, I think that issues between the drivers, mechanics, and office staff needs to be addressed before something bad happens
I am told that it would take a while to learn how WC does things but when I ask for help, I am expected to remember from the first two times of being told or shown. My co-worker says she will help but then she goes to tell my manager that she had to help. My manger projects after meeting w/ her mgr.
Review from Admin Dept
parking is always an issue, every day. If I can work from home one day, I can work from home all days.
Review from Customer Support Dept
The atmosphere within our operations team
Review from Sales Dept
Service is not the best. Dumpster deliveries do not get done. Things dont seem to have any urgency in that department. As territory manager, i have to screen these phone calls, and it get overwhelming.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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