WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects. read more

EMPLOYEE PARTICIPANTS: 925

TOTAL RATINGS: 6576

CEO: James Fish Jr.

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Waste Management KPIs and OKRs

At Waste Management 40% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Waste Management's KPIs and OKRs is essential for its success. Out of 20 Waste Management employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

Answer	Percent
Yes	50%
No	50%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	40%
No	60%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Waste Management is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Waste Management employees shared they generally receive helpful feedback never or once a month, while 50% of Waste Management employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.