-100
NPS
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Weiman Products
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About Weiman Products' Brand
In 1941, the Weiman family pioneered a new revolution of clean’ by giving its customers a complementary bottle of special polish to
Brand at a Glance
55%
Customer Loyalty
1.9/5
Product Quality
2/5
Pricing
1.5/5
Customer Service
Weiman Products NPS
Weiman Products's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Weiman Products's customers would recommend using the product based on a scale of -100 to 100.
Weiman Products Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Weiman Products NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 -100 | Sep 2022 | -100 |
Sep 2023 -100 | Sep 2023 | -100 |
Dec 2023 -100 | Dec 2023 | -100 |
Apr 2024 -100 | Apr 2024 | -100 |
May 2025 -100 | May 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Weiman Products Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Weiman Products users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Weiman Products Product Quality
1.9/5
Weiman Products has an overall Product Quality score of 1.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Weiman Products' overall Product Quality score rated by its users and customers.
Weiman Products Product Information
Weiman Products’s product quality score is a 1.9 out of 5 as rated by its users and customers.
- Website
- http://weiman.com
- Company Size
- 51-200 Employees
Industry
Tech
Consumer Goods
Weiman Products Pricing
Weiman Products ROI & Value For Money
2/5
Weiman Products has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
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Weiman Products Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Weiman Products Customer Service
1.5/5
Weiman Products has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Weiman Products' overall Customer Service score rated by its users and customers.
About Weiman Products's Customer Service
Address
755 Tri-State Parkway, Gurnee, IL
Website
http://weiman.com
Phone Number
800-837-8140
Consumer vs. Employees
Weiman Products scored a -100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Weiman Products would recommend the brand to a friend. ENPS measures how likely Weiman Products employees would recommend working at Weiman Products to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
