WellSky Employee Reviews
Out of 46 WellSky employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping WellSky improve their work culture. The Customer Support team, with 44% positive reviews, reports the best experience at WellSky compared to all other departments at the company.
Briefly describe your overall experience at your company
Started great and then a heavy oppressive cloud moved overhead and is blinding us and choking us.
Review from Customer Support Dept
What do you like best about the leadership team?
They seem approachable and want to improve the company.
Generally they're a no nonsense bunch.
What does the leadership team need to get better at?
All they do is yell and bark threats and run around like they don't know what they are doing. That's because they don't know what they are doing.
Professionalism and honesty. A Wellsky promise is "Trust and be Trustworthy" but my management team has been anything but. Lies, broken promises and dangling carrots and blowing smoke. Cerner didn't even do that to me. I have never been treated so atrociously! Greed and heartlessness at its epitome
Review from Customer Support Dept
They need to get better at being decent human beings. Be honest and stop lying about goals and promotions and training and growth. If you're going to sunset a software you should tell your support people instead of letting them find out from the clients.
Stop penalizing good employees for your bad mistakes and stop breaking promises.
Review from Customer Support Dept
What is the best part about your compensation package?
The benefits are affordable and you can pick your providers.
It is fair and well-rounded
The health insurance package is good
Pay is good. Would love more remote support
My pay but they are now trying to push those of us who are paid more because younger people are paid less.
Why do you feel undervalued and what would make you feel better about your compensation?
Only money matters. People are expendable. That's the company thought process. NO amount of money makes up for feel abused and poorly used.
I am not a white man. If I were I would have respect and better job security. If I were respected as a human being and not a cog in the wheel I would feel better about my compensation.
Review from Customer Support Dept
Pay me what the job actually starts
Review from Customer Support Dept
What are some of the best things about your team?
Hard working people that were part of a team before WellSky came in and trampled the very soul out of them
My team is driven and collaborative.
I have a smart team who does their best every day
The core team that was there before WellSKy is awesome. Its WellSKy that trashed the experience of working here.
They are smart and persevere
What do your coworkers need to improve and how could you work together better?
Management has pitted us against each other because of their metrics.
Review from Customer Support Dept
People skills and manners and human decency.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We all work together always
Review from Customer Support Dept
The individual contributors are all just trying to make better software
Honestly morale is so low right now that I can't think of a single positive thing to say
There's nothing positive in my department. Everyone but new hires are miserable.
What needs to change to make the company culture better?
Praise the good workers publicly.
Review from Customer Support Dept
What did you like most about the interview process?
It was short and sweet
Review from Customer Support Dept
Been here for years. This does not apply to me.
Quick and conversational and relaxed and respectful
Review from Customer Support Dept
It was a good back and forth conversation.
Quick and easy and friendly.
Review from Customer Support Dept
What would you improve about your company's interview process?
Listen to your candidate. If they say they are mid-level, don't hire them as Staff Engineer and wonder why they have trouble keeping up.
What makes you most happy at work?
To see all my smiling clients
Review from Customer Support Dept
My team and the work we do
Review from Customer Support Dept
What's going wrong and how can it be improved?
Make software that works first...then try to sell it.
Focused only on presenting number at the end of each month that shows growth. that's it. That's the entire focus. Focus of customer support, focus on taking care of staff.
If a company takes care of and values their employees then those employees will naturally take better care of their clients.
Review from Customer Support Dept
Get rid of the Sr Director. Folks across the company including a VP or two seriously call him an idiot.
Fire the rude poor performers and start with their manager who allows them to behave horribly.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of WellSky yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of WellSky yet.
Be the first to contribute a review.