

Diverse employees at West have rated Team, Work Culture, and Compensation as the highest categories they have scored
Women at West have rated Environment, Work Culture, and Team as the highest categories they have scored
West employees are -22% more likely to recommend West as a great place to work
| 20% | Promoters |
|---|---|
| 38% | Passives |
| 42% | Detractors |
Working at West is rated below average by 30 employees, across various culture dimensions. West employees rate Professional Development highest among all categories, and think that CEO Rating and Executive Team have the most room for improvement, putting West’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Los Angeles. See below in detail how working at West was rated by employees.
Overall Company Culture at West is rated D
Last updated months ago
West ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 17 West employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping West improve their work culture.
| Positive Reviews | 64% |
|---|---|
| Constructive Feedback | 36% |
What do you like best about the leadership team?Work as a team and consider everyones advice
What is the best part about your compensation package?combination of salary and fringe benefits
What are some of the best things about your team?The productivity is at top notch
Why do you feel undervalued and what would make you feel better about your compensation?Pay is below the local market average for my position and responsibilities.
What does the leadership team need to get better at?pointing out the strengths of others and putting them to use.
What does the leadership team need to get better at?In a word frankly everything
A strategy and creative accelerator based in San Francisco focused on introducing new companies, products and ideas to the world.
Welcome to West. We help you better understand the market for your product. Then we help you plot a path to engagement. We’ve worked with some of the world’s best companies to define markets, design customer-centric brand strategies and execute on beloved end-to-end experiences.
| Headquarter | 20511 Lake Forest Drive Lake Forest, CA 92630 United States of America |
|---|---|
| Website | west-sf.com |
| Founding Date | 2008 |
West competitors include Eastman Chemical Company and APAC Customer Services. West ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how West compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

30 employees at West have reviewed West across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 30 West employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at West are mostly dissatisfied with their total compensation at West, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at West are generally satisfied with their team. 30 Participants grade the quality of their coworkers a C+. The majority believe the meetings at West are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at West believe the environment at West is positive. Most Participants believe the pace of work at West is extremely fast. About 69% of the employees at West work 8 hours or less.
Overall, the employees at West are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining West is that the company was somewhat prepared on their first day. West employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of West's KPIs and OKRs is essential for its success. Out of 7 West employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Launi’s approval rate is lower compared to CEOs at similar sized companies, putting Launi in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Los Angeles. Launi Skinner’s employees rank West in the Top 40% for Professional Development, in the Top 50% for Team, and in the Bottom 45% for Environment. Skinner is generally unpopular with West employees, but ranks especially low with employees with Over 10 Years experience, and by employees in the Customer Support department and employees in the Sales department. However, Asian or Pacific Islander employees have a slightly more favorable view of the CEO.
The West Executive Team is rated a “D” and led by CEO Launi Skinner, Managing Director Nicholas Kim, and VP Labor and Employment Counsel Brian McGrath
Launi Skinner CEO / President
Launi Skinner serves as the CEO / President of West.
Nicholas Kim Managing Director
Nicholas Kim serves as the Managing Director for West. Nicholas started at West in December of 2018. Nicholas is based... read more
Brian McGrath VP Labor and Employment Counsel
Brian McGrath serves as the VP Labor and Employment Counsel for West. Brian started at West in May of 2009. Brian is... read more
Harry WifKinson National Vice President
Harry WifKinson serves as the National Vice President of West | SF + NY. Harry currently resides in the Houston, Texas... read more
Allison Light Managing Director
Allison Light serves as the Managing Director of West.
How much do people at West get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at West is $124,794, or $59 per hour, while the estimated median salary is $113,857, or $54 per hour.
At West, the highest paid job is a General Counsel at $240,673 annually and the lowest is an Operations Manager at $38,000 annually. Average West salaries by department include: Sales at $139,186, Product at $195,657, Engineering at $124,502, and IT at $111,398. Half of West salaries are above $113,857.
21 employees at West rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 71 ratings) while 18 employees at West rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 24 ratings).
Salaries contributed from West employees include job titles like Sales Engineer, Senior Marketing Manager, Event Planner, and Operations Manager. Comparably data has a total of 7 salary records from West employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
17th Percentile $88k | $88k | 17th Percentile |
33rd Percentile $113k | $113k | 33rd Percentile |
50th Percentile $154k | $154k | 50th Percentile |
67th Percentile $193k | $193k | 67th Percentile |
83rd Percentile $238k | $238k | 83rd Percentile |
100th Percentile $240k | $240k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at West score the company 64/100 across various culture categories, placing West in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at West across various culture dimensions.
West's PTO and Vacation policy typically gives 20-30 days off a year with 33% of employees expected to be work free while out of office. West's benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, West applied for 43 H1B visas. Of the work permits applied for, 95% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at West unveil that one approved work permit application was withdrawn before the employee’s start date.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
Engineering | 25% | |
|---|---|---|
All Industries | 25% | |
Finance | 15% | |
IT | 10% | |
Product | 5% | |
Other | 20% |
Candidates By Location
Tampa | 10% | |
|---|---|---|
Los Angeles | 10% | |
New York City | 10% | |
Berkeley | 5% | |
Sacramento | 5% | |
Other | 60% |
What is West address?
West location is at 20511 Lake Forest Drive
Who is the CEO of West?
West CEO is Launi Skinner, their score by employees is 56
What is West eNPS?
The eNPS for West is -22
What is the salary for Group Engineering Manager in West?
Group Engineering Manager average salary in the US is 185k
What are the salaries in the Marketing in West?
The average salaries for Marketing in West is 98k