West Culture | Comparably
A strategy and creative accelerator based in San Francisco focused on introducing new companies, products and ideas to the world. read more
EMPLOYEE
PARTICIPANTS
30
TOTAL
RATINGS
467

West Company Culture

West Culture

This score is derived from employee ratings & reviews
2.6/5
West's Overall Culture is rated D

Top Rated Culture Dimensions

West CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Launi Skinner West's CEO
Launi Skinner
56 /100

Diversity at West

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at West have rated Team, Work Culture, and Compensation as the highest categories they have scored

Women at West

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at West have rated Environment, Work Culture, and Team as the highest categories they have scored

West eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-22

West employees are -22% more likely to recommend West as a great place to work

20%Promoters
38%Passives
42%Detractors

Working at West

Working at West is rated below average by 30 employees, across various culture dimensions. West employees rate Professional Development highest among all categories, and think that CEO Rating and Executive Team have the most room for improvement, putting West’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Los Angeles. See below in detail how working at West was rated by employees.

Overall Company Culture at West

D

Overall Company Culture at West is rated D

Last updated months ago

Bottom
20%

West ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 30 Employees

View Results
0
20
40
60
80
100
Engineering
68
Engineering68
Sales
55
Sales55
Marketing
48
Marketing48
Customer Support
39
Customer Support39

West Employee Reviews

Out of 17 West employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping West improve their work culture.

64%
36%
Positive Reviews64%
Constructive Feedback36%

Positive Reviews From West Employees

  • What do you like best about the leadership team?
    Work as a team and consider everyones advice
  • What is the best part about your compensation package?
    combination of salary and fringe benefits
  • What are some of the best things about your team?
    The productivity is at top notch

Constructive Feedback From West Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Pay is below the local market average for my position and responsibilities.
  • What does the leadership team need to get better at?
    pointing out the strengths of others and putting them to use.
  • What does the leadership team need to get better at?
    In a word frankly everything

West Company Information

West Company Overview

A strategy and creative accelerator based in San Francisco focused on introducing new companies, products and ideas to the world.

West Mission, Vision & Values

West Mission & Values

Welcome to West. We help you better understand the market for your product. Then we help you plot a path to engagement. We’ve worked with some of the world’s best companies to define markets, design customer-centric brand strategies and execute on beloved end-to-end experiences.

Headquarter20511 Lake Forest Drive
Lake Forest, CA 92630
United States of America
Websitewest-sf.com
Founding Date2008

West Competitors

West competitors include Eastman Chemical Company and APAC Customer Services. West ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how West compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Eastman Chemical Company's Logo
    Eastman Chemical Company
    2.6/5
  2. #2
    West's Logo
    West
    2.6/5
  3. #3
    APAC Customer Services' Logo
    APAC Customer Services
    2.2/5
  • Culture Video

West Employees

30 employees at West have reviewed West across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 30 West employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at West are mostly dissatisfied with their total compensation at West, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at West are generally satisfied with their team. 30 Participants grade the quality of their coworkers a C+. The majority believe the meetings at West are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at West believe the environment at West is positive. Most Participants believe the pace of work at West is extremely fast. About 69% of the employees at West work 8 hours or less.

Overall, the employees at West are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
West employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at West report the work pace is extremely fast
Work Pace
A Day in the Life
88% of West employees look forward to interacting with their team every day
Coworkers
A Day in the Life
West employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of West employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
West employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
56% of West employees call their work environment positive
Environment

Joining West - Employee Onboarding

The prevailing opinion from employees about joining West is that the company was somewhat prepared on their first day. West employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

West KPIs and OKRs

Employees’ understanding of West's KPIs and OKRs is essential for its success. Out of 7 West employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes43%
No57%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

West CEO & Leadership

West CEO - Launi Skinner

Launi Skinner West's CEO
56 /100

Launi’s approval rate is lower compared to CEOs at similar sized companies, putting Launi in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Los Angeles. Launi Skinner’s employees rank West in the Top 40% for Professional Development, in the Top 50% for Team, and in the Bottom 45% for Environment. Skinner is generally unpopular with West employees, but ranks especially low with employees with Over 10 Years experience, and by employees in the Customer Support department and employees in the Sales department. However, Asian or Pacific Islander employees have a slightly more favorable view of the CEO.

West Leadership

The West Executive Team is rated a “D” and led by CEO Launi Skinner, Managing Director Nicholas Kim, and VP Labor and Employment Counsel Brian McGrath

  • Launi Skinner  CEO / President

    Launi Skinner CEO / President

    Launi Skinner serves as the CEO / President of West.

  • Nicholas Kim Managing Director

    Nicholas Kim serves as the Managing Director for West. Nicholas started at West in December of 2018. Nicholas is based... read more

  • Brian McGrath VP Labor and Employment Counsel

    Brian McGrath serves as the VP Labor and Employment Counsel for West. Brian started at West in May of 2009. Brian is... read more

  • Harry WifKinson National Vice President

    Harry WifKinson serves as the National Vice President of West | SF + NY. Harry currently resides in the Houston, Texas... read more

  • Allison Light Managing Director

    Allison Light serves as the Managing Director of West.

West Salaries

How much does West pay?

How much do people at West get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at West is $124,794, or $59 per hour, while the estimated median salary is $113,857, or $54 per hour.

At West, the highest paid job is a General Counsel at $240,673 annually and the lowest is an Operations Manager at $38,000 annually. Average West salaries by department include: Sales at $139,186, Product at $195,657, Engineering at $124,502, and IT at $111,398. Half of West salaries are above $113,857.

21 employees at West rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 71 ratings) while 18 employees at West rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 24 ratings).

Salaries contributed from West employees include job titles like Sales Engineer, Senior Marketing Manager, Event Planner, and Operations Manager. Comparably data has a total of 7 salary records from West employees.

Last updated months ago.

1st Percentile
$62k
$62k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$154k
$154k50th Percentile
67th Percentile
$193k
$193k67th Percentile
83rd Percentile
$238k
$238k83rd Percentile
100th Percentile
$240k
$240k100th Percentile
$124,794*
Average Compensation
$113,857*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

West Salaries by City

West Salaries by Department

Explore West Salaries

Diversity & Inclusion at West

Diverse employees at West score the company 64/100 across various culture categories, placing West in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at West across various culture dimensions.

Ranked Culture the Highest

Women 79/100
Tenure - Less Than 1 Year
Men 73/100
Tenure - 5 to 10 Years
Diverse Employees N/A/100

Ranked Culture the Lowest

Women 28/100
Tenure - 1 to 2 Years
Men 56/100
Department - Sales
Diverse Employees N/A/100

West Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

West PTO

West's PTO and Vacation policy typically gives 20-30 days off a year with 33% of employees expected to be work free while out of office. West's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time40%
Vacation Policy0%
Office Meals20%
401k Contribution40%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes67%
No33%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo20%
$1000 -$1500/mo40%
$500 -$1000/mo0%
Less than $500/mo40%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

West Careers

West Jobs

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H1B Visa

In 2019, West applied for 43 H1B visas. Of the work permits applied for, 95% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at West unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

43
Total Applied
  • 95% Granted (41 out of 43)
  • 0% Denied ( out of 43)
  • 5% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 43)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 43)

This data was calculated using publicly sourced data from OFLC Performance Data

Let West Know You Want To Work There

Overview of Candidates Interested in West on Comparably

Candidates By Department

Engineering
25%
All Industries
25%
Finance
15%
IT
10%
Product
5%
Other
20%

Candidates By Location

Tampa
10%
Los Angeles
10%
New York City
10%
Berkeley
5%
Sacramento
5%
Other
60%

Frequently Asked Questions regarding West

What is West address?

West location is at 20511 Lake Forest Drive

Who is the CEO of West?

West CEO is Launi Skinner, their score by employees is 56

What is West eNPS?

The eNPS for West is -22

What is the salary for Group Engineering Manager in West?

Group Engineering Manager average salary in the US is 185k

What are the salaries in the Marketing in West?

The average salaries for Marketing in West is 98k

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