100
NPS
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Wherez Hemp
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About Wherez Hemp's Brand
WherezHemp is an online directory for the CBD & Hemp space. Our goal is to give you more time to do what’s important, more transparency In vendors, and more convenience when you are looking for businesses to conduct business with. If you are having issues with marketing, sales, or finding reliable vendors then we got you covered. WherezHemp isn’t just your average directory. We are a platform that promises results, fast! You can instantly search over 100 categories with over 7,000 businesses in the cannabis and hemp space. We’ve built the #1 largest LinkedIn group in the space with over 20k members. We speak at national conferences and are industry experts.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Wherez Hemp NPS
Wherez Hemp's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Wherez Hemp's customers would recommend using the product based on a scale of -100 to 100.
Wherez Hemp Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Wherez Hemp NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2025 100 | Feb 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Wherez Hemp Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Wherez Hemp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Wherez Hemp Product Quality
5/5
Wherez Hemp has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Wherez Hemp's overall Product Quality score rated by its users and customers.
Wherez Hemp Product Information
Wherez Hemp’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.wherezhemp.com/
- Company Size
- 11-50 Employees
Industry
Wholesale
Wherez Hemp Pricing
Wherez Hemp ROI & Value For Money
5/5
Wherez Hemp has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Wherez Hemp's overall ROI score rated by its users and customers.
Wherez Hemp Customer Satisfaction (CSAT)
Wherez Hemp Customer Satisfaction (CSAT) Score
100 / 100
Wherez Hemp has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Wherez Hemp Customer Service
5/5
Wherez Hemp has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Wherez Hemp's overall Customer Service score rated by its users and customers.
About Wherez Hemp's Customer Service
Address
1126 S Federal Hwy #704, Fort Lauderdale, FL 33316
Website
https://www.wherezhemp.com/
Phone Number
(619) 614 1388
Wherez Hemp's Social Links
Wherez Hemp as an Employer
4.8/5
Wherez Hemp has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Wherez Hemp scored a 100 for Net Promoter Score and a 93 for Employee Net Promoter Score. NPS gauges how likely a customer of Wherez Hemp would recommend the brand to a friend. ENPS measures how likely Wherez Hemp employees would recommend working at Wherez Hemp to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
93
eNPS Score
| 93% | Promoters |
|---|---|
| 7% | Passive |
| 0% | Detractors |
