Xoom Culture | Comparably
"Xoom is a digital money transfer platform that allows users to send money, pay bills and reload mobile phones in the United States." read more
EMPLOYEE
PARTICIPANTS
5
TOTAL
RATINGS
120

Xoom Company Culture

Xoom Culture

This score is derived from employee ratings & reviews
3.0/5
Xoom's Overall Culture is rated C-

Top Rated Culture Dimensions

Xoom CEO

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
John Kunze Xoom's CEO
John Kunze
65 /100

Diversity at Xoom

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at Xoom have rated Executive Team, Team, and Retention as the highest categories they have scored

Women at Xoom

Xoom eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 30%Top 30% of Similar Size Companies on Comparably

Recommend to a Friend?

33

Xoom employees are 33% more likely to recommend Xoom as a great place to work

33%Promoters
67%Passives
0%Detractors

Working at Xoom

Working at Xoom is rated below average by 5 employees, across various culture dimensions. Xoom employees rate Executive Team highest among all categories, and think that Perks And Benefits and Happiness have the most room for improvement, putting Xoom’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in San Francisco. See below in detail how working at Xoom was rated by employees.

Overall Company Culture at Xoom

C-

Overall Company Culture at Xoom is rated C-

Last updated months ago

Bottom
35%

Xoom ranks in the Bottom 35% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Xoom Employee Reviews

14%
86%
Positive Reviews14%
Constructive Feedback86%

Xoom Company Information

Xoom Company Overview

"Xoom is a digital money transfer platform that allows users to send money, pay bills and reload mobile phones in the United States."

Xoom Mission, Vision & Values

Xoom Mission Statement

To offer you fast, easy, and secure ways to send money, reload phones, and pay bills for family and friends around the world.

Xoom Vision Statement

We're constantly working to expand our services.

Xoom Values

  • Ommunity safety
  • Peace of mind
  • Preservation
HeadquarterSan Francisco, CA
United States of America
Websitewww.xoom.com/
Founding Date2001
Company StatusPublic

Xoom Competitors

Xoom competitors include PayPal, Western Union, and XE Corporation. Xoom ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Xoom compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    PayPal's Logo
    PayPal
    3.8/5
  2. #2
    Xoom's Logo
    Xoom
    3.0/5
  3. #3
    Western Union's Logo
    Western Union
    3.0/5
  4. #4
    XE Corporation's Logo
    XE Corporation
    2.8/5

Xoom Employees

5 employees at Xoom have reviewed Xoom across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 5 Xoom employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Xoom are generally satisfied with their total compensation at Xoom, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Xoom are generally satisfied with their team. 5 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Xoom are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Xoom believe the environment at Xoom is positive. Most Participants believe the pace of work at Xoom is moderate. About 33% of the employees at Xoom work 8 hours or less.

Overall, the employees at Xoom are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Xoom - Employee Onboarding

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Xoom KPIs and OKRs

Employees’ understanding of Xoom's KPIs and OKRs is essential for its success. Out of 3 Xoom employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Xoom CEO & Leadership

Xoom CEO - John Kunze

John Kunze Xoom's CEO
65 /100

John’s approval rate is lower compared to CEOs at similar sized companies, putting John in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in San Francisco. John Kunze’s employees rank Xoom in the Top 25% for Executive Team, in the Top 30% for Retention, and in the Top 40% for Professional Development. When compared to Xoom’s competitors, John Kunze ranks below PayPal CEO Daniel Schulman.

Xoom Leadership

The Xoom Executive Team is rated a “B” and led by CEO John Kunze, VP Bill Pay and Top Up Bobby Aitkenhead, and VP, Payments Brent Williams

  • John Kunze  CEO / President

    John Kunze CEO / President

    John Kunze serves as the CEO / President of Xoom.

  • Bobby Aitkenhead VP Bill Pay and Top Up

    Bobby Aitkenhead serves as the VP Bill Pay and Top Up of Xoom Corporation, A PayPal Service. Bobby started at Xoom... read more

  • Brent Williams VP, Payments

    Brent Williams serves as the VP, Payments of Xoom Corporation, A PayPal Service. Brent started at Xoom Corporation, A... read more

  • Jasmine Lee Chief Financial Officer

    Jasmine Lee serves as the Chief Financial Officer of Xoom Corporation, A PayPal Service. Jasmine started at Xoom... read more

Xoom Salaries

How much does Xoom pay?

How much do people at Xoom get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Xoom is $130,977, or $62 per hour, while the estimated median salary is $151,865, or $73 per hour.

At Xoom, the highest paid job is a General Counsel at $300,444 annually and the lowest is an Admin Assistant at $44,788 annually. Average Xoom salaries by department include: Product at $148,694, HR at $113,344, Design at $109,774, and Marketing at $198,662. Half of Xoom salaries are above $151,865.

3 employees at Xoom rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 13 ratings) while 3 employees at Xoom rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 5 ratings).

Last updated months ago.

1st Percentile
$79k
$79k1st Percentile
20th Percentile
$114k
$114k20th Percentile
40th Percentile
$150k
$150k40th Percentile
60th Percentile
$215k
$215k60th Percentile
80th Percentile
$287k
$287k80th Percentile
100th Percentile
$367k
$367k100th Percentile
$130,977*
Average Compensation
$151,865*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Xoom Salaries by Department

Explore Xoom Salaries

Diversity & Inclusion at Xoom

Diverse employees at Xoom score the company 64/100 across various culture categories, placing Xoom in the Bottom 30% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Xoom across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Xoom Perks & Benefits

Paid Time Off

  • PTO / Vacation Policy

Xoom PTO

Xoom's PTO and Vacation policy typically gives unlimited days off a year. Xoom's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo100%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Xoom Careers

Xoom Jobs

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H1B Visa

In 2019, Xoom applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Xoom Know You Want To Work There

Overview of Candidates Interested in Xoom on Comparably

Candidates By Department

All Industries
50%
Engineering
50%

Candidates By Location

San Francisco
50%
Sunnyvale
50%

Frequently Asked Questions regarding Xoom

Who is the CEO of Xoom?

Xoom CEO is John Kunze, their score by employees is 65

What is Xoom eNPS?

The eNPS for Xoom is 33

What is the salary for Engineering Manager in Xoom?

Engineering Manager average salary in the US is 172k

What are the salaries in the Admin in Xoom?

The average salaries for Admin in Xoom is 47k

Who are Xoom competitors?

Xoom main competitors are PayPal, Western Union, XE Corporation

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