Western Union Claimed Company

EMPLOYEE PARTICIPANTS: 200

TOTAL RATINGS: 1712

Xoom

EMPLOYEE PARTICIPANTS: 5

TOTAL RATINGS: 120

Western Union vs Xoom

Compare Western Union versus Xoom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 200 employees and customers of Western Union and 5 employees and customers of Xoom.

Western Union

Western Union's brand is ranked #148 in the list of Global Top 1000 Brands, as rated by customers of Western Union. Their current market cap is $9.83B.

Xoom

Xoom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Xoom.

2.9/5

Product Quality

1.5/5

2.9/5

Pricing

1.5/5

2.9/5

Customer Service

1.5/5

-16

NPS Score

35%	Promoters
14%	Passive
51%	Detractors

Net Promoter Score
Winner by 66

-82

NPS Score

6%	Promoters
6%	Passive
88%	Detractors

See how Western Union compares to its competitors

See how Xoom compares to its competitors

PayPal

GAIN Capital Holdings

Working at Western Union vs Working at Xoom

62 / 100

CEO Rating

John Kunze

65 / 100

CEO Rating
Winner by 3%

Western Union

Western Union doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Xoom

Employees at Xoom rate their CEO, John Kunze, 65/100. This score is 3% higher than the scores of Western Union's CEO, Devin McGranahan.

CEO Score 62

CEO Score

CEO Score 65

Overall Culture 63

Overall Culture

Overall Culture 65

-18

eNPS

Gender Score 71

Gender Score

Gender Score N/A

Diversity Score 66

Diversity Score

Diversity Score 64

Perk And Benefits 65

Perk And Benefits

Perk And Benefits 45

Professional Dev. 55

Professional Dev.

Professional Dev. 69

Overall Culture at Western Union vs Xoom

/ 100

Western Union

Employees at Western Union rate their Overall Culture a 63/100, with Operations and Marketing as the two departments that rate their experience the highest.

/ 100

Xoom

Employees at Xoom rate their Overall Culture a /100.

Overall Culture
Winner by 2%

Western Union63
Xoom

Employee Net Promoter Score at Western Union vs Xoom

-18

eNPS

Western Union

55 Promoters 34%

23 Passives 14%

84 Detractors 52%

eNPS

Xoom

1 Promoters 33%

2 Passives 67%

0 Detractors 0%

Employee Net Promoter Score
Winner by %

Western Union-19
Xoom

Gender Score at Western Union vs Xoom

/ 100

Western Union

Employees at Western Union rate their Gender Score a 71/100, with Operations and HR as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Xoom

Xoom doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Western Union72

Diversity Score at Western Union vs Xoom

/ 100

Western Union

Employees at Western Union rate their Diversity Score a 66/100, with Operations and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

Xoom

Employees at Xoom rate their Diversity Score a /100.

Western Union66
Xoom

Perk and Benefits Score at Western Union vs Xoom

/ 100

Western Union

Employees at Western Union rate their Perk and Benefits Score a 65/100, with Marketing and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 20%

/ 100

Xoom

Employees at Xoom rate their Perk and Benefits Score a /100.

Western Union65
Xoom

Professional Development Score at Western Union vs Xoom

/ 100

Western Union

Employees at Western Union rate their Professional Development Score a 55/100.

/ 100

Xoom

Employees at Xoom rate their Professional Development Score a /100.

Professional Development Score
Winner by 14%

Western Union54
Xoom

Leadership Culture Ratings vs Xoom

Tied

Western Union tied with Xoom on Leadership Culture Ratings vs Xoom Ratings based on looking at 425 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your CEO?".

Western Union64
Xoom

Compensation Culture Ratings vs Xoom

Western Union

68 / 100

Compensation Culture Ratings vs Xoom
Winner by 1%

Xoom

67 / 100

Western Union rates % higher than Xoom on Compensation Culture Ratings vs Xoom Ratings based on looking at 259 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

Western Union68
Xoom

Team Culture Ratings vs Xoom

Western Union rates % lower than Xoom on Team Culture Ratings vs Xoom Ratings based on looking at 222 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

Western Union65
Xoom

Environment Culture Ratings vs Xoom

Western Union rates % lower than Xoom on Environment Culture Ratings vs Xoom Ratings based on looking at 215 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Do you have a close friend at work?".

Western Union60
Xoom

Sentiment Culture Ratings vs Xoom

Western Union rates % lower than Xoom on Sentiment Culture Ratings vs Xoom Ratings based on looking at 310 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Western Union61
Xoom