0
NPS
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YFYJupiter
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About YFYJupiter's Brand
YFYJupiter is an innovative, sustainable, packaging solutions company. Our integrated brand packaging services specialize in sustainable packaging and materials, package design for retail and e-commerce, structural engineering with certified package testing, global print and package manufacturing, logistic and supply chain management. Our clients include forward-thinking brands, industry leading consumer electronics companies, global retailers and original design manufacturers.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
4/5
Customer Service
YFYJupiter NPS
YFYJupiter's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether YFYJupiter's customers would recommend using the product based on a scale of -100 to 100.
YFYJupiter Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
YFYJupiter NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2026 0 | Jan 2026 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
YFYJupiter Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of YFYJupiter users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
YFYJupiter Product Quality
4/5
YFYJupiter has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock YFYJupiter's overall Product Quality score rated by its users and customers.
YFYJupiter Product Information
YFYJupiter’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.yfyjupiter.com
- Company Size
- 501-1,000 Employees
Industry
Professional Services
YFYJupiter Pricing
YFYJupiter ROI & Value For Money
3.5/5
YFYJupiter has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock YFYJupiter's overall ROI score rated by its users and customers.
YFYJupiter Customer Satisfaction (CSAT)
YFYJupiter Customer Satisfaction (CSAT) Score
100 / 100
YFYJupiter has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
YFYJupiter Customer Service
4/5
YFYJupiter has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock YFYJupiter's overall Customer Service score rated by its users and customers.
About YFYJupiter's Customer Service
Address
1220 34th Street, Denver, CO 80205
Website
http://www.yfyjupiter.com
Phone Number
949-232-4033
YFYJupiter's Social Links
YFYJupiter as an Employer
3.8/5
YFYJupiter has a 3.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
YFYJupiter scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of YFYJupiter would recommend the brand to a friend. ENPS measures how likely YFYJupiter employees would recommend working at YFYJupiter to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
